株式会社グローバルインフォメーション
TEL: 044-952-0102
表紙
市場調査レポート

デジタル転換におけるエンドユーザーのプライオリティ:欧州 (2019年)

End User Priorities in Digital Transformation, Europe, 2019

発行 Frost & Sullivan 商品コード 913944
出版日 ページ情報 英文 64 Pages
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=109.62円で換算しております。
Back to Top
デジタル転換におけるエンドユーザーのプライオリティ:欧州 (2019年) End User Priorities in Digital Transformation, Europe, 2019
出版日: 2019年09月27日 ページ情報: 英文 64 Pages
概要

当レポートでは、情報技術 (IT) および通信に対する現在の利用状況・将来の意思決定態度について、特にエンタープライズモビリティ管理、デジタルコマース、ユニファイドコミュニケーション & コラボレーション (UCC) 、データセンター & クラウドインフラ、デジタルマーケティング、顧客経験管理、サイバーセキュリティ、企業情報管理、企業資源計画 (ERP) 、およびアナリティクスを対象に分析しており、IoT、ブロックチェーン、および人工知能 (AI) といった新興技術の実行計画に関する考察も交えて提供しています。

調査目的・手法

主な調査結果のサマリー

デジタル転換におけるエンドユーザーのプライオリティ:企業は事業目標をどのように達成しているか?

  • 事業目標トップ3:欧州
  • 事業目標トップ3:欧州、事業規模別
  • 目標に対する企業のパフォーマンスレベル、トップ2社、欧州
  • デジタル転換戦略の実施状況:欧州
  • 主なIT & 通信の課題:欧州
  • 主なIT & 通信の促進要因:欧州
  • IT & 通信の購入決定に影響を及ぼす要因:欧州
  • 主なセキュリティ脅威:欧州、事業規模別
  • 現在の投資:欧州
  • IT & 通信ソリューションの投資計画:欧州
  • 現在使用中の新興デジタルソリューション:欧州

新興技術:モノのインターネット (IoT)

  • IoT (コネクテッドデバイス) 投資計画:欧州
  • IoT (コネクテッドデバイス) 実行段階:欧州
  • IoT (コネクテッドデバイス) 投資理由
  • :欧州
  • IoT (コネクテッドデバイス) の競争上の優位性:世界
  • IoTインストール関連の懸念事項:欧州

新興技術:人工知能 & マシンラーニング (AI)

  • 投資計画:欧州
  • 実行段階:欧州
  • 投資理由:欧州
  • 競争上の優位性:欧州
  • インストール関連の懸念事項:欧州

新興技術:ブロックチェーン/分散台帳技術 (DLT)

  • 投資計画:欧州
  • 実行段階:欧州
  • 投資理由:欧州
  • 競争上の優位性:欧州
  • インストール関連の懸念事項:欧州

デジタル転換におけるエンドユーザーのプライオリティ:IT予算 & 投資計画

  • 企業の収益成長:欧州
  • IT・通信予算の配分:欧州
  • 予算配分:現在のソリューション vs. 新規ソリューションへの投資、欧州
  • 収益成長・IT投資の相互関係:欧州
  • IT・通信予算計画:欧州

デジタル転換:戦略インペラティブ

デジタル転換:結論

Frost & Sullivan について

目次
Product Code: K41A-67

Learn How IT Investments Drive Revenue Growth

Across industries, companies expect to increase their IT and Communications investments by 22%. Almost 100% of businesses in Europe have a digital transformation today; however, 19% believe they are behind others on their journey. This is good news for technology vendors; however, the key to success is to gain a deeper understanding of their corporate objectives and delivering solutions that solve real problems. This study takes a close look at top company goals across industries, regions and business sizes to discover opportunities for IT and Communications companies. Which technologies will help companies best achieve their corporate goals. Which companies are considered cutting-edge in developing digital solutions?

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) and communications, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Data Centers & Cloud Infrastructure, Digital Marketing (Omnichannel Marketing, Marketing Automation), Customer Experience Management, Cybersecurity, Enterprise Information Management (Enterprises Content Management), Enterprise Resource Planning (ERP), and Analytics. We also gained insights on implementation plans of emerging technologies such as Internet of Things (IoT), Blockchain, and Artificial Intelligence (AI).

  • Discover the top business objectives and challenges facing companies across verticals and regions
  • Understand the IT-related challenges that organizations face today
  • Assess the current and future use of IT and communications technologies
  • Evaluate factors that drive investments in digital transformation
  • Gauge digital transformation trends
  • Appraise available IT budgets
  • Compare and contrast challenges, drivers, and investments across verticals
  • Find gaps in CEO vs. CIO goals and plans

Improving customer experience and satisfaction is the most important business goal for the next two years, followed by improving operational efficiencies, and launching new products and services.

Nearly one-third of respondents believe that enhancing sales and marketing effectiveness, boosting creativity and innovation, and expanding to new markets are among the top 3 priorities for their business growth over the next two years.

Improving operational efficiencies is a top priority in APAC and LA, while enhancing customer experience and satisfaction is the most important corporate goal in NA and Europe.

Over the next two years, half of the Finance, Banking & Insurance and Healthcare sectors plan to focus on customer experience and satisfaction whereas half of the Travel & Hospitality and Retail industries intend to improve operational efficiencies.

Keeping up with new and continuously evolving security threats is a key reason for digital transformation to remain an ongoing process. Security is cited as the number one critical decision making factor. It's also one of the top reasons companies plan to replace technologies they currently own/use. Ensuring a high level of network security must be a big part of decision making when developing products over the next two years.

There is a correlation between IT investments and end user revenue growth. Combined with an expected increase in IT investments of 22%, vendors have opportunities for growth over the next two years.

Customer satisfaction and improving sales are the major drivers behind the adoption of digital transformation. Companies that are able to effectively help end-user industries to implement a digital transformation strategy will be the winners.

Table of Contents

Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Europe, 2019
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Europe, 2019 (continued)
  • End User Priorities in Digital Transformation-Respondent's Job Titles, Europe, 2019

Summary of Key Findings

  • Summary of Key Findings

End User Priorities in Digital Transformation-How are Companies Performing Against Their Business Goals?

  • End User Priorities in Digital Transformation-Top 3 Business Goals, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Top 3 Business Goals by Business Size, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Level of Company Performance Against Own Targets, Top 2 Boxes, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Status of Digital Transformation Strategy Implementation, Europe, 2019
  • End User Priorities in Digital Transformation-Top IT & Telecom Challenges, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Top IT & Telecom Drivers, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Factors Contributing to IT & Telecom Purchase Decisions, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Top Security Threats by Business Size, Europe, 2019
  • End User Priorities in Digital Transformation-Investments Today, Europe, 2019
  • End User Priorities in Digital Transformation-IT/Telecom Solutions Investment Plans, Europe, 2020 to 2021
  • End User Priorities in Digital Transformation-Emerging Digital Solutions in Use Today, Europe, 2019

Emerging Technologies-Internet of Things (IoT)

  • End User Priorities in Digital Transformation-Internet of Things (Connected Devices) Investment Plan, Europe, 2020 to 2021
  • End User Priorities in Digital Transformation-Implementation Stage of Internet of Things (Connected Devices), Europe, 2019
  • End User Priorities in Digital Transformation-Reasons for Internet of Things (Connected Devices) Investment, Europe, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of Internet of Things (Connected Devices), Global, 2019
  • End User Priorities in Digital Transformation-Concerns Around IoT Installations, Europe, 2019

Emerging Technologies-Artificial Intelligence & Machine Learning (AI)

  • End User Priorities in Digital Transformation-Artificial Intelligence & Machine Learning Investment Plan, Europe, 2019 to 2020
  • End User Priorities in Digital Transformation-Implementation Stage of Artificial Intelligence & Machine Learning, Europe, 2019
  • End User Priorities in Digital Transformation-Reasons of AI Investment, Europe, 2019
  • End User Priorities in Digital Transformation-Competitive Advantage of Artificial Intelligence & Machine Learning, Europe, 2019
  • End User Priorities in Digital Transformation-Concerns Around Artificial Intelligence & Machine Learning Installations, Europe, 2019

Emerging Technologies-Blockchain/Distributed Ledger Technology (DLT)

  • End User Priorities in Digital Transformation-Blockchain/Distributed Ledger Technology (DLT) Investment Plan, Europe, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of Blockchain (DLT), Europe, 2019
  • End User Priorities in Digital Transformation-Reasons of Blockchain Investment, Europe, 2019
  • End User Priorities in Digital Transformation-Competitive Advantage of Blockchain/Distributed Ledger Technology (DLT), Europe, 2019
  • End User Priorities in Digital Transformation-Concerns Around Blockchain Installations, Europe, 2019

End User Priorities in Digital Transformation-IT Budgets & Plans for Investments

  • End User Priorities in Digital Transformation-Company Revenue Growth, Europe, 2019
  • End User Priorities in Digital Transformation-Company Revenue Growth, Europe, 2019 (continued)
  • End User Priorities in Digital Transformation-Global IT and Telecom Budget Allocation, Europe, 2019
  • End User Priorities in Digital Transformation-Global Budget Allocation: Investing in Current Solutions vs. New Solutions, Europe, 2019
  • End User Priorities in Digital Transformation-Correlation Between Revenue Growth and IT Investments, Europe, 2019
  • End User Priorities in Digital Transformation-Changes in Global IT & Telecom Budget Plans, Europe, 2019

Digital Transformation-Strategic Imperatives

  • Strategic Imperatives for Success and Growth

Digital Transformation-The Last Word

  • The Last Word-Three Big Predictions
  • Legal Disclaimer

The Frost & Sullivan Story

  • The Frost & Sullivan Story
  • Value Proposition-Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360° Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy
Back to Top