Product Code: NE75-01-00-00-00
Carriers Prove Essential in Hosted Market Development
The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 12-18 months, thus augmenting the competitive market pressure. This study provides metrics and forecasts regarding market size, number of installed users, market share, and market analysis by country, license type, industry vertical, and size of enterprise. The base year for this study is 2013 while forecasts reach 2020. The research methodology is based heavily on primary interviews and also on secondary information.
Key Questions This Study Will Answer
- What is hosted IP telephony, UCaaS, and cloud UCC, and how do they fit in the paradigm of business communications and collaboration solutions?
- What is the market potential for hosted IP telephony and UCC services in terms of users and revenue?
- What factors are driving and restraining market growth?
- Who are the key market participants and how are they positioned for growth and success?
- Which are the types of licenses that are most adopted within this segment?
- Which are the key characteristics of the enterprises that have adopted hosted IP telephony and UCC services?
Table of Contents
1. EXECUTIVE SUMMARY
Executive Summary
- 1. Key Findings
- 2. Key Findings (continued)
- 3. Measurements
- 4. CEO's Perspective
2. MARKET OVERVIEW
Market Overview
- 1. Market Definitions
- 2. Market Definitions (continued)
- 3. Market Definitions (continued)
- 4. Market Definitions (continued)
- 5. Market Definitions (continued)
- 6. Market Definitions (continued)
- 7. Key Questions This Study Will Answer
- 8. Market Distribution Channels
- 9. Market Distribution Channels Discussion
- 10. Market Readiness
- 11. Segmentation by Country
- 12. Segmentation by Country Discussion
- 13. Segmentation by Enterprise Size
- 14. Segmentation by Enterprise Size Discussion
3. DRIVERS AND RESTRAINTS-HOSTED IP TELEPHONY AND INTEGRATED UCC APPLICATIONS MARKET
Drivers and Restraints-Hosted IP Telephony and Integrated UCC Applications Market
- 1. Market Drivers
- 2. Market Restraints
- 3. Market Drivers, Restraints, Internal Challenges, and Expectations
- 4. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
- 5. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
- 6. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
- 7. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
- 8. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
- 9. Market Drivers, Restraints, Internal Challenges, and Expectations (continued)
4. FORECASTS AND TRENDS-HOSTED IP TELEPHONY AND INTEGRATED UCC APPLICATIONS MARKET
Forecasts and Trends-Hosted IP Telephony and Integrated UCC Applications Market
- 1. Forecast Assumptions
- 2. Installed Users and Revenue Forecast
- 3. Installed Users and Revenue Forecast Discussion
- 4. Pricing Trends and Forecast
- 5. Pricing Trends and Forecast Discussion
5. DEMAND ANALYSIS-HOSTED IP TELEPHONY AND INTEGRATED UCC APPLICATIONS MARKET
Demand Analysis-Hosted IP Telephony and Integrated UCC Applications Market
- 1. Demand Analysis-Addressable Market
- 2. Demand Analysis by Industry Vertical
- 3. Demand Analysis by Industry Vertical Discussion
- 4. Demand Analysis by Type of License
- 5. Demand Analysis by Type of License Discussion
- 6. Demographic Profile and Implementation Status
- 7. Decision-making Process and Budget
- 8. Decision-making Process and Budget (continued)
6. MARKET SHARE AND COMPETITIVE ANALYSIS-HOSTED IP TELEPHONY AND INTEGRATED UCC APPLICATIONS MARKET
Market Share and Competitive Analysis-Hosted IP Telephony and Integrated UCC Applications Market
- 1. Market Share
- 2. Market Share (continued)
- 3. Competitive Environment
- 4. Competitive Environment (continued)
7. THE LAST WORD
The Last Word
- 1. The Last Word-Predictions
- 2. Legal Disclaimer
8. APPENDIX
Appendix
- 1. Methodology
- 2. Measurements
- 3. List of Companies Included in “Others”
- 4. Partial List of Companies Interviewed
- 5. Table of Acronyms Used
- 6. List of Exhibits
- 7. List of Exhibits (continued)
- 8. List of Exhibits (continued)
List of Exhibits
- Hosted IP Telephony and Integrated UCC Applications Market: Market Engineering Measurements, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Architecture Types, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: UCC Applications, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Distribution Channel Analysis,LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Installed Users Breakdown by Country, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Installed Users Breakdown by Enterprise Size, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Key Market Drivers, LATAM, 2014-2020
- Hosted IP Telephony and Integrated UCC Applications Market: Key Market Restrains, LATAM, 2014-2020
- Main Drivers for Increased Use of Communication and Collaboration
- Factors that Deter Usage of Communication and Collaboration Tools
- Subsidiary Locations
- Largest Expected Product/Application Growth, 2014
- Companies' Interest Level to Offer Cloud Solutions
- Impacting Factors of Hosted Services Use
- Restraints for Use of Hosted Services
- Hosted IP Telephony and Integrated UCC Applications Market: Installed Users and Revenue Forecast, LATAM, 2013-2020
- Hosted IP Telephony and Integrated UCC Applications Market: Average Revenue per User per Month, LATAM, 2013-2020
- Hosted IP Telephony and Integrated UCC Applications Market: Penetration Analysis,LATAM,2013-2020
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Installed Users Breakdown by Customer Size, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Installed Users Breakdown by Customer Size, LATAM, 2013
- Predominant Investment Approach of Customer Base
- Change in Application Budgets
- Changes in Organization Spending
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Revenue Breakdown,LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Percent Installed Users Breakdown, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Competitive Structure, LATAM, 2013
- Hosted IP Telephony and Integrated UCC Applications Market: Market Engineering Measurements, LATAM, 2013
