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市場調査レポート

北米のホステッドIPテレフォニーとUCCサービス市場の分析

Analysis of the North American Hosted IP Telephony and UCC Services Market

発行 Frost & Sullivan 商品コード 309712
出版日 ページ情報 英文 137 Pages
納期: 即日から翌営業日
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北米のホステッドIPテレフォニーとUCCサービス市場の分析 Analysis of the North American Hosted IP Telephony and UCC Services Market
出版日: 2014年08月01日 ページ情報: 英文 137 Pages
概要

北米のホステッドIPテレフォニーおよびUCCサービスの市場は、強力なホステッド・コミュニケーションのサービスやソリューションを提供しているサービスプロバイダやプラットフォームベンダーに大きな市場機会をもたらし続けています。

当レポートは、急激に成長する北米のホステッドIPテレフォニーおよびUCC市場の動向や課題、主な活性因子と抑制因子、2020年までの収益予測、競争分析、プロバイダの市場シェア分析などについて取り上げています。

第1章 エグゼクティブサマリー

  • 主な調査結果
  • 指標分析
  • CEOの視点

第2章 市場概要

  • 市場の定義
  • 主な調査結果
  • 市場の流通チャネル
  • 市場の流通チャネルに関する議論
  • チャネルのSWOT分析
  • 市場の準備状況
  • 市場概要―ホステッドIPテレフォニーおよびUCCサービスの収益構造
  • 市場概要―国別の分類
  • 市場概要―顧客規模別の分類
  • 市場概要―アクセスタイプ別の分類

第3章 活性因子と抑制因子―ホステッドIPテレフォニーおよびUCCサービス市場

  • 市場活性因子
  • ITの課題
  • ITの課題:コストを上げる新たなビジネスへのニーズのサポート
  • 中小企業における先端のUCCツール導入の障害
  • ホステッド・コミュニケーションに対する考え方
  • 労働力のITに対する全体的な影響
  • クラウドコンピューティングに対する考え方
  • クラウドコンピューティング技術の知覚効果
  • IT予算の全容
  • 市場の抑制因子

第4章 市場予測と動向―ホステッドIPテレフォニーおよびUCCサービス市場

  • 市場予測の前提条件
  • ホステッドIPテレフォニーおよびUCCサービス市場全体―導入済みユーザーと収益の予測
  • 収益済みユーザーと収益予測に関する議論
  • ホステッドIPテレフォニーおよびUCCサービス市場―価格の動向と予測
  • 価格の動向と予測に関する議論
  • 典型的なホステッドIPT/UCの提供サービス
  • 国別の導入済みユーザー率予測
  • 国別の導入済みユーザー率予測に関する議論

第5章 需要分析―ホステッドIPテレフォニーおよびUCCサービス市場

  • 需要分析
  • 需要分析に関する議論
  • 増加するクラウドの導入
  • 地域別の今後利用が予定されている企業向けコミュニケーション技術
  • 地域別のクラウド化された企業向けコミュニケーション・ソリューションの現在の割合
  • 地域別のもっとも好まれているクラウド化された企業向けコミュニケーション・ソリューション
  • 地域別のもっとも利用されていないクラウド化された企業向けコミュニケーション・ソリューション
  • 企業向けコミュニケーション・ソリューションのクラウド化計画
  • 地域別の企業向けコミュニケーション・ソリューションのクラウド移行見込み割合
  • 産業別の企業向けコミュニケーション・ソリューションのクラウド移行見込み割合
  • 企業規模別の企業向けコミュニケーション・ソリューションのクラウド移行見込み割合
  • ベストフィット

第6章 市場のシェアと競争分析―ホステッドIPテレフォニーおよびUCCサービス市場全体

  • 競争分析−市場シェア
  • 競争環境
  • トップの競合社
  • 競争因子と評価
  • クラウドコンピューティング・プロバイダの競争的姿勢

第7章 メガトレンドと業界の統合予想

  • 通信産業のメガトレンドのホステッドIPテレフォニーおよびUCCサービス市場への影響
  • メガトレンドのホステッドIPテレフォニーおよびUCCサービス市場への影響

第8章 結論

  • 予測
  • サービスプロバイダへの提言
  • エンドユーザーへの提言
  • 法的免責事項

第9章 付属資料

目次
Product Code: NDE1-64

Innovative Business Models Boost Adoption

The North American hosted IP telephony and UCC services market continues to present considerable growth opportunities for service providers and platform vendors who offer compelling hosted communications services and solutions. This study offers service providers, platform vendors, resellers, IT decision makers and other market participants with a detailed analysis of the trends and challenges in the evolving and rapidly growing North American hosted IP telephony and UCC services market. It identifies key market drivers and restraints and provides user and revenue forecasts for the period 2014 to 2020. The study also provides a detailed competitive analysis and provider market share estimates.

Key Questions This Study Will Answer

  • What is the market potential for hosted IP telephony and UCC services in terms of users and revenue?
  • What factors are driving and restraining market growth?
  • How are technologies and business models evolving and what are the implications for vendors, service providers, and end customers?
  • What features and capabilities are customers looking for in hosted IP communications solutions and what are some of the key purchasing factors?
  • Who are the key market participants and how are they positioned for growth and success?
  • What criteria should end-user organizations apply when evaluating different solutions and providers?

Table of Contents

1. EXECUTIVE SUMMARY

  • 1. Key Findings
  • 2. Key Findings (continued)
  • 3. Measurements
  • 4. Measurements (continued)
  • 5. Executive Summary-CEO's Perspective

2. MARKET OVERVIEW

  • 1. Market Definitions
  • 2. Market Definitions (continued)
  • 3. Market Definitions (continued)
  • 4. Market Definitions (continued)
  • 5. Market Definitions (continued)
  • 6. Market Definitions (continued)
  • 7. Market Definitions (continued)
  • 8. Key Questions This Study Will Answer
  • 9. Market Distribution Channels
  • 10. Market Distribution Channels Discussion
  • 11. Market Distribution Channels Discussion (continued)
  • 12. Channel SWOT
  • 13. Channel SWOT (continued)
  • 14. Market Readiness
  • 15. Market Overview-Hosted IP Telephony and UCC Services Ecosystem
  • 16. Market Overview-Segmentation by Country
  • 17. Market Overview-Segmentation by Customer Size
  • 18. Market Overview-Segmentation by Type of Access

3. DRIVERS AND RESTRAINTS-TOTAL HOSTED IP TELEPHONY AND UCC SERVICES MARKET

  • 1. Market Drivers
  • 2. IT Challenges
  • 3. IT Challenge: Supporting New Business Needs is Driving Up Costs
  • 4. Barriers to Advanced UCC Tools Adoption Among SMBs
  • 5. Attitudes toward Hosted Communications
  • 6. The Overall Impact of the Workforce on IT
  • 7. The Overall Impact of the Workforce on IT (continued)
  • 8. Attitudes toward Cloud Computing
  • 9. Perceived Effectiveness of Cloud Computing Technologies
  • 10. The Big Picture of IT Budgets
  • 11. Market Restraints

4. FORECASTS AND TRENDS-TOTAL HOSTED IP TELEPHONY AND UCC SERVICES MARKET

  • 1. Forecast Assumptions
  • 2. Forecast Assumptions (continued)
  • 3. Total Hosted IP Telephony and UCC Services Market-Installed Users and Revenue Forecast
  • 4. Installed Users and Revenue Forecast Discussion
  • 5. Hosted IP Telephony and UCC Services Market-Pricing Trends and Forecast
  • 6. Pricing Trends and Forecast Discussion
  • 7. Pricing Trends and Forecast Discussion (continued)
  • 8. Pricing Trends and Forecast Discussion (continued)
  • 9. Typical Hosted IPT/UC Offerings
  • 10. Percent Installed Users Forecast by Country
  • 11. Percent Installed Users Forecast Discussion by Country

5. DEMAND ANALYSIS-TOTAL HOSTED IP TELEPHONY AND UCC SERVICES MARKET

  • 1. Demand Analysis
  • 2. Demand Analysis Discussion
  • 3. Demand Analysis Discussion (continued)
  • 4. Demand Analysis Discussion (continued)
  • 5. Demand Analysis Discussion (continued)
  • 6. Demand Analysis Discussion (continued)
  • 7. Demand Analysis Discussion (continued)
  • 8. Cloud Adoption on the Rise
  • 9. Enterprise Communications Technologies Planned to be Used in the Future by Region
  • 10. Enterprise Communications Technologies Planned to be Used in the Future by Region (continued)
  • 11. Current Percent of Enterprise Communication Solutions Moved to the Cloud by Region
  • 12. Most Prevalent Enterprise Communications Solutions Moved to the Cloud by Region
  • 13. Least Prevalent Enterprise Communications Solutions Moved to the Cloud by Region
  • 14. Plans to Move Enterprise Communications Solutions to the Cloud
  • 15. Expected Percent of Enterprise Communications Solutions to be Moved to the Cloud by Region
  • 16. Expected Percent of Enterprise Communication Solutions to be Moved to the Cloud by Industry
  • 17. Expected Percent of Enterprise Communication Solutions to be Moved to the Cloud by Company Size
  • 18. The Best Fit

6. MARKET SHARE AND COMPETITIVE ANALYSIS- TOTAL HOSTED IP TELEPHONY AND UCC SERVICES MARKET

  • 1. Competitive Analysis-Market Share
  • 2. Competitive Analysis-Market Share (continued)
  • 3. Competitive Environment
  • 4. Competitive Environment (continued)
  • 5. Top Competitors
  • 6. Top Competitors (continued)
  • 7. Top Competitors (continued)
  • 8. Top Competitors (continued)
  • 9. Top Competitors (continued)
  • 10. Top Competitors (continued)
  • 11. Top Competitors (continued)
  • 12. Top Competitors (continued)
  • 13. Top Competitors (continued)
  • 14. Top Competitors (continued)
  • 15. Top Competitors (continued)
  • 16. Top Competitors (continued)
  • 17. Top Competitors (continued)
  • 18. Top Competitors (continued)
  • 19. Top Competitors (continued)
  • 20. Top Competitors (continued)
  • 21. Top Competitors (continued)
  • 22. Top Competitors (continued)
  • 23. Top Competitors (continued)
  • 24. Top Competitors (continued)
  • 25. Top Competitors (continued)
  • 26. Top Competitors (continued)
  • 27. Top Competitors (continued)
  • 28. Top Competitors (continued)
  • 29. Top Competitors (continued)
  • 30. Top Competitors (continued)
  • 31. Top Competitors (continued)
  • 32. Top Competitors (continued)
  • 33. Top Competitors (continued)
  • 34. Top Competitors (continued)
  • 35. Top Competitors (continued)
  • 36. Top Competitors (continued)
  • 37. Top Competitors (continued)
  • 38. Competitive Factors and Assessment
  • 39. Competitive Factors and Assessment (continued)
  • 40. Competitive Factors and Assessment (continued)
  • 41. Competitive Factors and Assessment (continued)
  • 42. Cloud Computing Provider Competitive Attributes

7. MEGA TRENDS AND INDUSTRY CONVERGENCE IMPLICATIONS

  • 1. Impact of Communications Industry Mega Trends on the Hosted IP Telephony and UCC Services Market
  • 2. Impact of Communications Industry Mega Trends on the Hosted IP Telephony and UCC Services Market (continued)
  • 3. Mega Trend Impact on the Hosted IP Telephony and UCC Services Market

8. THE LAST WORD

  • 1. The Last Word-Predictions
  • 2. The Last Word-Recommendations to Service Providers
  • 3. The Last Word-Recommendations to End Customers
  • 4. Legal Disclaimer

9. APPENDIX

  • 1. Methodology
  • 2. Measurements
  • 3. Measurements (continued)
  • 4. Measurements (continued)
  • 5. Additional Sources of Information on Hosted IP Telephony and UCC Services
  • 6. Partial List of Other Service Providers
  • 7. Partial List of Companies Interviewed
  • 8. Learn More-Next Steps
  • 9. Table of Acronyms Used
  • 10. List of Exhibits
  • 11. List of Exhibits (continued)
  • 12. List of Exhibits (continued)
  • 13. List of Exhibits (continued)
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