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世界の小売業者による保険・支援サービス市場

Global Retailer Insurance and Assistance

発行 Finaccord Ltd. 商品コード 310921
出版日 ページ情報 英文 288 Pages
納期: 即日から翌営業日
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本日の銀行送金レート: 1GBP=148.54円で換算しております。
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世界の小売業者による保険・支援サービス市場 Global Retailer Insurance and Assistance
出版日: 2014年07月01日 ページ情報: 英文 288 Pages
概要

当レポートでは、全世界および世界46ヶ国における、小売業者による各種保険・支援サービスの販売状況(バンカシュアランス形態を含む)について分析し、各国の保険市場・小売業の概況や、保険業者と小売業者との関係性、両者のパートナーシップ(提携関係)の締結状況、業態別(デパート、スーパーマーケット、各種チェーン店など)の保険販売状況といった情報をお届けいたします。

エグゼクティブ・サマリー

第1章 イントロダクション

  • 当レポートの概要
  • 論点
  • 分析手法
  • 分析対象地域
  • 定義
  • PartnerBASEについて
  • Finaccordについて

第2章 世界市場の概況

  • 保険・支援サービス
    • 世界の保険・支援サービス小売市場の拡大見込み
    • 自動車・住宅・生命保険が主力商品である
    • 保険・支援サービス小売スキームは、ラテンアメリカの4ヶ国で最も幅広く展開している
    • 保険・支援サービス小売プログラムの大半が、社外の単独系パートナーにより構成されている
    • 世界の大手小売業者:Alibaba、Carrefour、楽天、セブン&アイ・ホールディングスなど
    • 保険店グループ:AXAが最大のパートナー集団を構成し、ACE Group・RSA・MetLifeが続く
    • デパート・バラエティストアが、保険・支援サービス商品を売り出す可能性が最も高い
    • ただし、スーパー/ハイパーマーケットも多数がすでにこの分野に進出している

第3章 アルゼンチン市場

  • イントロダクション
  • 保険・支援サービス

第4章 オーストラリア市場

第5章 オーストリア市場

第6章 ブラジル市場

第7章 カナダ市場

第8章 チリ市場

第9章 中国市場

第10章 コロンビア市場

第11章 チェコ市場

第12章 エクアドル市場

第13章 エストニア市場

第14章 フィンランド市場

第15章 フランス市場

第16章 ドイツ市場

第17章 ハンガリー市場

第18章 インド市場

第19章 インドネシア市場

第20章 アイルランド市場

第21章 イタリア市場

第22章 日本市場

第23章 ラトビア市場

第24章 リトアニア市場

第25章 マレーシア市場

第26章 メキシコ市場

第27章 オランダ市場

第28章 ニュージーランド市場

第29章 ノルウェー市場

第30章 ペルー市場

第31章 フィリピン市場

第32章 ポーランド市場

第33章 ポルトガル市場

第34章 ルーマニア市場

第35章 ロシア市場

第36章 シンガポール市場

第37章 スロバキア市場

第38章 南アフリカ市場

第39章 韓国市場

第40章 スペイン市場

第41章 スウェーデン市場

第42章 スイス市場

第43章 タイ市場

第44章 英国市場

第45章 ウクライナ市場

第46章 ウルグアイ市場

第47章 米国市場

第48章 ベトナム市場

第49章 付録

図表一覧

目次

Global Retailer Insurance and Assistance is a report about the involvement of retailers around the world in the distribution of stand-alone accident, dental, health, household, life, motor, travel, pet and other insurance, as part of a growing trend in financial services sometimes referred to as ‘brandassurance'. The distribution of assistance products by retailers is also investigated.

Major retail brands were found to be active in this arena in 47 of the 60 countries researched. Namely, these are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, the Czech Republic, Ecuador, Estonia, Finland, France, Germany, Hungary, India, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Malaysia, Mexico, the Netherlands, New Zealand, Norway, Peru, the Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, the UK, Ukraine, Uruguay, the US and Vietnam, hence chapters for each of these are included in the publication.

In fact, the study provides a comprehensive and detailed overview of the worldwide market for insurance and assistance sold to consumers by supermarkets, department stores and other types of retail chain. Moreover, the PartnerBASE™ database that accompanies the report details each of more than 1,100 marketing initiatives traced by Finaccord for the lines of consumer insurance and assistance investigated, including the operating models and insurance providers used.

Key features of this report include:

  • in-depth consideration of retailer provision of mainstream insurance and assistance: 281 major retail brands drawn from over 150 retailing groups are active in ‘brandassurance' according to this latest research;
  • identification of the operating models and brokers or underwriters used for the many individual insurance and assistance product marketing initiatives instigated by major retailers;
  • consideration of the involvement as insurance intermediaries of major retail brands from retailing categories including department store and variety retailers, fuel retail brands, health and beauty outlets, and supermarket and hypermarket chains;
  • data indicating the success in this arena of important retailers such as Carrefour (France and other countries), Grupo Elektra (Mexico), Rakuten (Japan), Tesco (UK) and Woolworths (Australia);
  • background commentary and data concerning the broader banking and payment card operations of major retail chains that have developed significant insurance propositions.

Table of Contents

Table of Contents

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • What is this report about?
  • Rationale
    • Retailer financial services can be broken down between ‘traditional' and ‘non-traditional' services
    • Retailers can take advantage of changes in consumer finance and payment card markets
    • The evolution of the retailing market itself is also favourable to the integration of financial services
  • Methodology
    • Survey of retailers
      • The survey's scope covers close to 6,500 major retail brands drawn from ten categories and 60 countries...
      • ... and classified according to their use of offline-only, online-only or mixed distribution models
  • Regions
    • Retailers are divided among eight different regions for the purposes of analysis
  • Definitions
    • Insurance and assistance
    • Operating models
    • Weighted shares
  • PartnerBASE
  • Finaccord

2.0 GLOBAL OVERVIEW

  • Insurance and assistance
    • The global market for retailer insurance and assistance is likely to be expanding...
    • ... with motor, household and life insurance the policy types most commonly sold
    • Retailer insurance and assistance schemes are most widespread in four Latin American countries
    • Most retailer insurance and assistance programs are organised through a single, external partner
    • Significant players in the retailer insurance market include Alibaba, Carrefour, Rakuten and Seven & I...
    • ... with AXA the leading partner among insurance groups, followed by ACE Group, RSA and MetLife
    • Department store and variety retailers are the most likely to promote insurance or assistance products...
    • ...although supermarket and hypermarket brands with involvement in this arena are most numerous

3.0 ARGENTINA

  • Introduction
  • Insurance and assistance
    • Eight major retail chains in Argentina have launched insurance or assistance products...
    • ...with all using external partners (as opposed to captives or joint ventures) in this context
    • Insurance and assistance schemes are most common in the supermarket and hypermarket category

4.0 AUSTRALIA

  • Introduction
  • Insurance and assistance
    • 12 major retail chains in Australia promote mainstream forms of insurance of the type researched...
    • ... with initiatives in this field having expanded substantially in recent years
    • IAG seeks to entrench its dominance in personal lines by acquiring Wesfarmers' underwriting business
    • By weighted share of partnerships, QBE Insurance emerges as a likely leader in retailer insurance
    • Retailer insurance schemes are concentrated in four retailer categories

5.0 AUSTRIA

  • Introduction
  • Insurance and assistance
    • Just one insurance scheme is visible among retail brands investigated in Austria...
    • ... developed in conjunction with a specialised subsidiary of Wertgarantie

6.0 BRAZIL

  • Introduction
  • Insurance and assistance
    • Eight major retail chains in Brazil promote mainstream forms of insurance of the type researched
    • Most insurance distribution partnerships among retailers are organised with a single, external partner...
    • ... with OdontoPrev utilised by all that promote dental insurance
    • By weighted share of partnerships, Cardif emerges as a likely leader in retailer insurance
    • Only three retailer categories feature any provision for insurance and assistance products
    • The financial arm of Lojas Riachuelo has amassed a huge number of customers to cross-sell to
    • ... while that of Magazine Luiza also exceeds 1 million

7.0 CANADA

  • Introduction
  • Insurance and assistance
    • 20 major retail chains in Canada promote mainstream forms of insurance of the type researched...
    • ... with numerous insurance underwriters and brokers used as providers...
    • ... among which Canada Life, Manulife and Western Financial Insurance are prominent in weighted terms
    • Supermarket and hypermarket brands display the greatest enthusiasm for selling insurance
    • Over 2 million customers have acquired financial services from President's Choice Financial
    • Canadian Tire's entire financial services business secures well over CAD 200 million in gross revenues

8.0 CHILE

  • Introduction
  • Insurance and assistance
    • Accident, health and life insurance are the policy types most commonly marketed by major retailers
    • All insurance distribution partnerships among retailers are organised with external providers...
    • ... albeit schemes are intermediated by captive brokers in at least six cases
    • By weighted share of partnerships, Cardif's share surpasses that held by MetLife
    • Falabella's fast-growing bank provides a basis for cross-selling insurance products
    • Financial services account for around 3% of Cencosud group's total revenues...
    • ... and also make a very significant contribution to the revenues of the Ripley group

9.0 CHINA

  • Introduction
  • Insurance and assistance
    • 14 Chinese retail brands promote insurance products to their customers...
    • ... with a variety of operating models in evidence
    • By weighted share of partnerships, Taobao Insurance is the most prominent provider...
    • ... having set up a platform in 2010 to sell insurance to both consumers and small businesses
    • In this context, both AEGON-CNOOC and Manulife-Sinochem are classifiable as joint ventures
    • Retailers in five categories are involved in this sphere

10.0 COLOMBIA

  • Introduction
  • Insurance and assistance
    • Six major retail brands offer insurance or assistance programs in Colombia...
    • ...with most schemes sourced from single, external partners
    • Motor insurance is offered most regularly followed by household and life insurance
    • In weighted terms, SURA is ranked second by share of retailer partnerships
    • Insurance and assistance schemes are concentrated in three retailer categories

11.0 CZECH REPUBLIC

  • Introduction
  • Insurance and assistance
    • The involvement of Czech retailers in insurance is limited to two major brands...
    • ... with policies sourced from Allianz and ERV

12.0 ECUADOR

  • Introduction
  • Insurance and assistance
    • Orve Hogar is pioneering the concept of retailer insurance in Ecuador...
    • ... working with Seguros Cervantes and Ecuasistencia in this sphere

13.0 ESTONIA

  • Introduction
  • Insurance and assistance
    • Stockmann is the one retailer to promote insurance in the Estonian market...
    • ... working in this context with the local branch of If P&C Insurance

14.0 FINLAND

  • Introduction
  • Insurance and assistance
    • Compared with most other European countries, retailer insurance schemes are widespread in Finland...
    • ... with all developed in conjunction with a single external partner

15.0 FRANCE

  • Introduction
  • Insurance and assistance
    • A total of 15 major retail chains in France promote mainstream forms of insurance of the type researched
    • Most insurance distribution partnerships among retailers are organised with a single, external partner...
    • ...with retail brands in the Casino group offering the widest array of coverage...
    • ...although France Loisirs nearly matches Casino for variety of products
    • For several retail groups, involvement in insurance is driven by captive or joint venture banking operations
    • At a group level, Banque Accord has seen steady growth in its key operating metrics in recent times
    • Carrefour has secured over 500,000 customers with life or non-life insurance policies...
    • ... having built up its business steadily in this area over a number of years
    • Banque Casino experienced a change in its shareholder structure in 2011
    • By weighted share of partnerships, Carma emerges as a likely leader in retailer insurance
    • A third of brands in the supermarket / hypermarket category have insurance and assistance on offer
    • Consumer research data illustrates the extent to which retailers are making headway in insurance

16.0 GERMANY

  • Introduction
  • Insurance and assistance
    • Eight major retail chains in Germany promote mainstream forms of insurance of the type researched
    • Most insurance distribution partnerships among retailers are organised through a captive broker
    • By weighted share of partnerships, ERGODirekt emerges as a likely leader in retailer insurance
    • Supermarket brands are most likely to have diversified into insurance
    • Consumer research data suggests protection-related life insurance is the optimal sector for retailers

17.0 HUNGARY

  • Introduction
  • Insurance and assistance
    • Four retail brands in Hungary are active in the field of insurance or assistance...
    • ... with external partners providing the underwriting in all four cases

18.0 INDIA

  • Introduction
  • Insurance and assistance
    • Mainstream forms of insurance are on offer from nine major retail chains in India...
    • ... with much of this activity organised through partners classified as joint ventures...
    • ... namely, AEGON Religare, Apollo Munich Health Insurance and Future Generali
    • However, as at March 2013, none of these companies had yet reached break-even point
    • Future Generali claims the highest share of partnerships in both unweighted and weighted terms
    • Retailers of health and beauty products feature the highest provision rate for insurance programs

19.0 INDONESIA

  • Introduction
  • Insurance and assistance
    • Six major retail chains in Indonesia promote mainstream forms of insurance of the type researched
    • Insurance distribution partnerships are organised through external partners
    • AXA Financial and Equity Life Indonesia increase their share of partnerships in the weighted analysis
    • ACA's micro-insurance partnership with Super Indo covers dengue fever
    • Initiatives for selling insurance products are concentrated in two retailer categories

20.0 IRELAND

  • Introduction
  • Insurance and assistance
    • Household, motor and pet policies are distributed by one major retail brand in Ireland...
    • ... with all three products sourced from the same provider

21.0 ITALY

  • Introduction
  • Insurance and assistance
    • A total of five major retail chains in Italy promote mainstream forms of insurance of the type researched
    • All insurance distribution partnerships among retailers are organised via a single, external partner
    • Genialloyd's multiple partnerships make it prominent in both unweighted and weighted terms
    • Three categories host retailers with involvement in the insurance sector
    • Consumer research data suggests that retailers are most effective in protection-related life insurance

22.0 JAPAN

  • Introduction
  • Insurance and assistance
    • Accident, health, life and motor insurance are the policy types most commonly marketed by major retailers
    • Almost all insurance distribution partnerships among retailers are organised via captive intermediaries
    • Rakuten acquired AIRIO Life in 2013, re-branding it to Rakuten Life in the same year
    • Seven Financial Services takes advantage of in-store electronic terminals to market insurance
    • Japanese retailers selling insurance products are drawn from four retailer categories

23.0 LATVIA

  • Introduction
  • Insurance and assistance
    • Retailer insurance in Latvia is limited to one fuel distributor...
    • ... which collaborates in this context with ERGO
  • 24.0 LITHUANIA
  • Introduction
  • Insurance and assistance
    • Motor insurance is distributed by one supermarket brand in Lithuania...
    • ... with this policy underwritten by PZU

25.0 MALAYSIA

  • Introduction
  • Insurance and assistance
    • Only three major retail chains in Malaysia promote mainstream forms of insurance of the type researched...
    • ... with AIG Malaysia, Berjaya Sompo and Tokio Marine the underwriters used in this context

26.0 MEXICO

  • Introduction
  • Insurance and assistance
    • 13 major retail chains in Mexico promote mainstream forms of insurance of the type researched
    • Most insurance distribution partnerships among retailers are organised with a single, external partner
    • When analysed on a weighted basis, AXA Seguros remains the likely leader in retailer insurance
    • Initiatives in retailer insurance and assistance in Mexico are found in two retailer categories only
    • Banco Azteca has expanded its distribution reach to more than 1,400 branches since launch...
    • ... helping both consumer loans outstanding and pre-tax profits to surge in recent years
    • The life insurance arm of Seguros Azteca has achieved impressive growth in premiums in recent years
    • BanCoppel has also experienced a rapid increase in both its loan book and profitability...
    • ... although the progress made by Banco Famsa has been slightly less eye-catching...
    • ... and Banco Walmart remains loss-making despite strong growth in consumer loans

27.0 NETHERLANDS

  • Introduction
  • Insurance and assistance
    • Four major retail chains in the Netherlands promote mainstream coverage of the type researched...
    • ... with five different companies named as insurance providers...
    • ... among which both Achmea and AEGON are most prominent in both unweighted and weighted terms
    • Activity is concentrated in two retailer categories

28.0 NEW ZEALAND

  • Introduction
  • Insurance and assistance
    • The Warehouse is the one major retail brand to promote insurance products in New Zealand...
    • ...with three different external partners used in this context

29.0 NORWAY

  • Introduction
  • Insurance and assistance
    • Accident and life cover are the products on offer through the one retailer selling insurance in Norway...
    • ... with ACE European Group used as underwriter in this context

30.0 PERU

  • Introduction
  • Insurance and assistance
    • Health insurance is promoted most often by major retail brands in Peru
    • Most insurance and assistance policies are sourced from external providers
    • Rimac Seguros claims the most partnerships among major retail brands in Peru

31.0 PHILIPPINES

  • Introduction
  • Insurance and assistance
    • One major fuel distributor in the Philippines offers insurance linked to a rewards program

32.0 POLAND

  • Introduction
  • Insurance and assistance
    • Mainstream forms of insurance are available through three retail brands in Poland...
    • ... with household, life and motor policies the types of cover available
    • Three insurance underwriters have established distribution partnerships in this context
    • Only two categories of retailer are involved in this arena in Poland
    • Consumer research data points to motor insurance as potentially the strongest sector for retailers

33.0 PORTUGAL

  • Introduction
  • Insurance and assistance
    • Four major retail brands in Portugal promote insurance or assistance policies...
    • ... with utilisation of captive partners visible as well as use of external partners
    • The captive broker of El Corte Inglés is most prominent in both the unweighted and weighted analysis
    • Retail brands adhering to a mixed distribution model feature the highest rate of provision

34.0 ROMANIA

  • Introduction
  • Insurance and assistance
    • As elsewhere in Europe, Carrefour is prominent in Romania's market for retailer insurance
    • Otto Broker claims two valuable retailer insurance relationships

35.0 RUSSIA

  • Introduction
  • Insurance and assistance
    • Three major retail chains in Russia promote mainstream forms of insurance of the type researched...
    • ... with all making use of external underwriters for this purpose
    • As many as 14 different providers have at least one retailer relationship
    • All three retailers offering insurance or assistance operate a mixed distribution model

36.0 SINGAPORE

  • Introduction
  • Insurance and assistance
    • NTUC FairPrice promotes several different types of insurance to its customer base...
    • ... using a sister insurance company in this context

37.0 SLOVAKIA

  • Introduction
  • Insurance and assistance
    • As in other European countries in which it is active, Tesco sells insurance in Slovakia...
    • ... with all three products that it offers underwritten by the same external partner

38.0 SOUTH AFRICA

  • Introduction
  • Insurance and assistance
    • 22 major retail chains in South Africa promote mainstream forms of insurance of the type researched...
    • ... with accident and life insurance policies distributed most commonly
    • By share of partnerships, Guardrisk emerges as a likely leader in retailer insurance

39.0 SOUTH KOREA

  • Introduction
  • Insurance and assistance
    • Five major retail brands in South Korea promote mainstream insurance products of the type researched...
    • ... with a variety of different providers used in this context
    • A rapidly ageing population makes ‘silver' health insurance policies especially marketable
    • Insurance partners used by retailers include both major players and smaller competitors
    • In a fragmented market, Dongbu Insurance claims the highest share of partnerships with retail brands
    • Retailer insurance schemes are concentrated in the department store and variety category

40.0 SPAIN

  • Introduction
  • Insurance and assistance
    • Only four major retail chains in Spain promote mainstream forms of insurance of the type researched
    • Over a half of insurance distribution partnerships among retailers involve a captive broker or underwriter
    • For El Corte Inglés, insurance services are a secondary but significant source of revenue
    • Less than a half of categories feature any insurance or assistance provision
    • Consumer research data indicates that retailers have made progress in three insurance lines

41.0 SWEDEN

  • Introduction
  • Insurance and assistance
    • Three major retail brands distribute insurance products of one sort or another...
    • ... with all products organised through external partners
    • ICA's insurance activities are supported by steady growth in its captive banking unit
    • Moderna Försäkringar emerges as a likely leader in retailer insurance in the weighted analysis

42.0 SWITZERLAND

  • Introduction
  • Insurance and assistance
    • Retailer insurance in Switzerland is limited to two brands, belonging to one group...
    • ... with one provider used to underwrite all policies offered in this way

43.0 THAILAND

  • Introduction
  • Insurance and assistance
    • Three major retail chains in Thailand promote a selection of insurance and assistance products...
    • ...with all using external partners (as opposed to captives or joint ventures) in this context...
    • ...and with all classifiable within the supermarket / hypermarket category

44.0 UK

  • Introduction
  • Insurance and assistance
    • A total of 31 major retail brands in the UK promote mainstream forms of insurance of the type researched
    • The vast majority of insurance distribution partnerships among retailers involve a single, external partner...
    • ...although Tesco's offerings involve a range of distributors and distribution models
    • Tesco Underwriting is a significant competitor in the UK personal lines market
    • Tesco Compare has had difficulty in achieving both scale and profitability in the aggregation market
    • Tesco's insurance interests, like those of two other brands, benefit from a strong retailer banking business
    • M&S Bank was re-launched in 2012 as an expansion of M&S Money
    • Sainsbury's assumed full ownership of Sainsbury's Bank in May 2013...
    • ... having posted higher profits in its final year as a joint venture...
    • Tesco Bank remains profitable in spite of several exceptional charges made in recent years
    • In a fragmented market, AXA and BDML are the leading insurance providers to retail brands in the UK
    • Department stores and variety retailers display the highest insurance provision rates by a substantial margin
    • Consumer research data shows that retailers have made progress in several insurance sectors

45.0 UKRAINE

  • Introduction
  • Insurance and assistance
    • Among 50 major retail brands surveyed in Ukraine, only one has yet introduced insurance...
    • ... with UNIQA employed as underwriter for both policy types offered

46.0 URUGUAY

  • Introduction
  • Insurance and assistance
    • MAPFRE has tied with Géant to promote a travel insurance package

47.0 USA

  • Introduction
  • Insurance and assistance
    • Eight major retail chains in the US promote mainstream forms of insurance of the type researched...
    • ... among which Camping World distributes the widest array of policies
    • eHealth has become an important online distributor for health insurance in the US
    • Speciality retailers are most likely to promote insurance or assistance products

48.0 VIETNAM

  • Introduction
  • Insurance and assistance
    • One major fuel distributor in Vietnam promotes multiple insurance products...
    • ... by means of the country's fourth-largest insurance company

49.0 APPENDIX

  • Major captives and joint ventures
    • Over 40 captive or joint venture entities are involved in retailer insurance and assistance worldwide

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY

1.0 INTRODUCTION

  • Retailers researched worldwide, segmented by category, region and distribution model, 2013 / 2014

2.0 GLOBAL OVERVIEW

  • Retailer insurance and assistance worldwide: provision by policy type, 2014
  • Retailer insurance and assistance worldwide: provision by region, 2013 / 2014
  • Retailer insurance and assistance worldwide: provision rate and operating models, 2013 / 2014
  • Retailer insurance and assistance worldwide: operating models by region, 2013 / 2014
  • Retailer insurance and assistance worldwide: operating models by region, 2013 / 2014
  • Retailer insurance and assistance worldwide: unweighted and weighted issuer share of partnerships, 2013 / 2014
  • Provision of retailer insurance and assistance worldwide by retailer category and distribution model, 2013 / 2014
  • Major retailers worldwide distributing accident insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing accident insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing accident insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing dental insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing health insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing health insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing health insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing household insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing household insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing household insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing life insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing life insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing life insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing motor insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing motor insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing motor insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing motor insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing pet insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing pet insurance: operating models and partners, 2013 / 2014 (continued)
  • Major retailers worldwide distributing travel insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing travel insurance: operating models and partners, 2013 / 2
  • Major retailers worldwide distributing other insurance: operating models and partners, 2013 / 2014
  • Major retailers worldwide distributing assistance: operating models and partners, 2013 / 2014

3.0 ARGENTINA

  • Retailer insurance and assistance in Argentina: provision by policy type, 2014
  • Retailer insurance and assistance in Argentina: provision and operating models, 2014
  • Retailer insurance and assistance in Argentina: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Argentina, 2014

4.0 AUSTRALIA

  • Retailer insurance and assistance in Australia: provision by type of insurance, 2013
  • Retailer insurance and assistance in Australia: provision and operating models, 2013
  • Retailer insurance and assistance in Australia: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Australia, 2013

5.0 AUSTRIA

  • Retailer insurance and assistance in Austria: provision by policy type, 2013
  • Retailer insurance and assistance in Austria: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Austria, 2013

6.0 BRAZIL

  • Retailer insurance and assistance in Brazil: provision by policy type, 2014
  • Retailer insurance and assistance in Brazil: provision and operating models, 2014
  • Retailer insurance and assistance in Brazil: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Brazil, 2014

7.0 CANADA

  • Retailer insurance and assistance in Canada: provision by policy type, 2014
  • Retailer insurance and assistance in Canada: provision and operating models, 2014
  • Retailer insurance and assistance in Canada: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Canada, 2014

8.0 CHILE

  • Retailer insurance and assistance in Chile: provision by policy type, 2014
  • Retailer insurance and assistance in Chile: provision and operating models, 2014
  • Retailer insurance and assistance in Chile: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Chile, 2014

9.0 CHINA

  • Retailer insurance and assistance in China: provision by policy type, 2014
  • Retailer insurance and assistance in China: provision and operating models, 2014
  • Retailer insurance and assistance in China: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in China, 2014

10.0 COLOMBIA

  • Retailer insurance and assistance in Colombia: provision by policy type, 2014
  • Retailer insurance and assistance in Colombia: provision and operating models, 2014
  • Retailer insurance and assistance in Colombia: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Colombia, 2014

11.0 CZECH REPUBLIC

  • Retailer insurance and assistance in the Czech Republic: provision by policy type, 2013
  • Retailer insurance and assistance in the Czech Republic: provision and operating models, 2013
  • Retailer insurance and assistance in the Czech Republic: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in the Czech Republic, 2013
  • 12.0 ECUADOR
  • Retailer insurance and assistance in Ecuador: provision by policy type, 2014
  • Retailer insurance and assistance in Ecuador: provision and operating models, 2014
  • Retailer insurance and assistance in Ecuador: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Ecuador, 2014

13.0 ESTONIA

  • Retailer insurance and assistance in Estonia: provision by policy type, 2013
  • Retailer insurance and assistance in Estonia: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Estonia, 2013

14.0 FINLAND

  • Retailer insurance and assistance in Finland: provision by policy type, 2013
  • Retailer insurance and assistance in Finland: provision and operating models, 2013
  • Retailer insurance and assistance in Finland: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Finland, 2013

15.0 FRANCE

  • Retailer insurance and assistance in France: provision by policy type, 2013
  • Retailer insurance and assistance in France: provision and operating models, 2013
  • Retailer insurance and assistance in France: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in France, 2013

16.0 GERMANY

  • Retailer insurance and assistance in Germany: provision by policy type, 2013
  • Retailer insurance and assistance in Germany: provision and operating models, 2013
  • Retailer insurance and assistance in Germany: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Germany, 2013

17.0 HUNGARY

  • Retailer insurance and assistance in Hungary: provision by policy type, 2013
  • Retailer insurance and assistance in Hungary: provision and operating models, 2013
  • Retailer insurance and assistance in Hungary: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Hungary, 2013

18.0 INDIA

  • Retailer insurance and assistance in India: provision by type of insurance, 2014
  • Retailer insurance and assistance in India: provision rate and operating models, 2014
  • Retailer insurance and assistance in India: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in India, 2014

19.0 INDONESIA

  • Retailer insurance and assistance in Indonesia: provision by type of insurance, 2014
  • Retailer insurance and assistance in Indonesia: provision and operating models, 2014
  • Retailer insurance and assistance in Indonesia: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Indonesia, 2014

20.0 IRELAND

  • Retailer insurance and assistance in Ireland: provision by policy type, 2013
  • Retailer insurance and assistance in Ireland: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Ireland, 2013

21.0 ITALY

  • Retailer insurance and assistance in Italy: provision by policy type, 2013
  • Retailer insurance and assistance in Italy: provision and operating models, 2013
  • Retailer insurance and assistance in Italy: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Italy, 2013

22.0 JAPAN

  • Retailer insurance and assistance in Japan: provision by policy type, 2014
  • Retailer insurance and assistance in Japan: provision and operating models, 2014
  • Retailer insurance and assistance in Japan: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Japan, 2014

23.0 LATVIA

  • Retailer insurance and assistance in Latvia: provision by policy type, 2013
  • Retailer insurance and assistance in Latvia: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Latvia, 2013

24.0 LITHUANIA

  • Retailer insurance and assistance in Lithuania: provision by policy type, 2013
  • Retailer insurance and assistance in Lithuania: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Lithuania, 2013

25.0 MALAYSIA

  • Retailer insurance and assistance in Malaysia: provision by policy type, 2014
  • Retailer insurance and assistance in Malaysia: provision and operating models, 2014
  • Retailer insurance and assistance in Malaysia: unweighted and weighted provider share of partnerships, 2014

26.0 MEXICO

  • Retailer insurance and assistance in Mexico: provision by policy type, 2014
  • Retailer insurance and assistance in Mexico: provision and operating models, 2014
  • Retailer insurance and assistance in Mexico: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Mexico, 2014

27.0 NETHERLANDS

  • Retailer insurance and assistance in the Netherlands: provision by policy type, 2013
  • Retailer insurance and assistance in the Netherlands: provision and operating models, 2013
  • Retailer insurance and assistance in the Netherlands: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in the Netherlands, 2013

28.0 NEW ZEALAND

  • Retailer insurance and assistance in New Zealand: provision by policy type, 2014
  • Retailer insurance and assistance in New Zealand: provision and operating models, 2014
  • Retailer insurance and assistance in New Zealand: unweighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in New Zealand, 2014

29.0 NORWAY

  • Retailer insurance and assistance in Norway: provision by policy type, 2013
  • Retailer insurance and assistance in Norway: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Norway, 2013

30.0 PERU

  • Retailer insurance and assistance in Peru: provision by policy type, 2014
  • Retailer insurance and assistance in Peru: provision and operating models, 2014
  • Retailer insurance and assistance in Peru: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Peru, 2014

31.0 PHILIPPINES

  • Retailer insurance and assistance in the Philippines: provision by policy type, 2014
  • Retailer insurance and assistance in the Philippines: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in the Philippines, 2014

32.0 POLAND

  • Retailer insurance and assistance in Poland: provision by policy type, 2013
  • Retailer insurance and assistance in Poland: provision and operating models, 2013
  • Retailer insurance and assistance in Poland: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Poland, 2013

33.0 PORTUGAL

  • Retailer insurance and assistance in Portugal: provision by policy type, 2013
  • Retailer insurance and assistance in Portugal: provision and operating models, 2013
  • Retailer insurance and assistance in Portugal: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Portugal, 2013

34.0 ROMANIA

  • Retailer insurance and assistance in Romania: provision by policy type, 2013
  • Retailer insurance and assistance in Romania: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Romania, 2013

35.0 RUSSIA

  • Retailer insurance and assistance in Russia: provision by policy type, 2013
  • Retailer insurance and assistance in Russia: provision and operating models, 2013
  • Retailer insurance and assistance in Russia: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Russia, 2013

36.0 SINGAPORE

  • Retailer insurance and assistance in Singapore: provision by policy type, 2014
  • Retailer insurance and assistance in Singapore: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Singapore, 2014

37.0 SLOVAKIA

  • Retailer insurance and assistance in Slovakia: provision by policy type, 2013
  • Retailer insurance and assistance in Slovakia: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Slovakia, 2013

38.0 SOUTH AFRICA

  • Retailer insurance and assistance in South Africa: provision by policy type, 2013
  • Retailer insurance and assistance in South Africa: provision and operating models, 2013
  • Retailer insurance and assistance in South Africa: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in South Africa, 2013

39.0 SOUTH KOREA

  • Retailer insurance and assistance in South Korea: provision by type of insurance, 2014
  • Retailer insurance and assistance in South Korea: provision and operating models, 2014
  • Retailer insurance and assistance in the South Korea: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in South Korea, 2014

40.0 SPAIN

  • Retailer insurance and assistance in Spain: provision by policy type, 2013
  • Retailer insurance and assistance in Spain: provision and operating models, 2013
  • Retailer insurance and assistance in Spain: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Spain, 2013

41.0 SWEDEN

  • Retailer insurance and assistance in Sweden: provision by policy type, 2013
  • Retailer insurance and assistance in Sweden: provision and operating models, 2013
  • Retailer insurance and assistance in Sweden: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Sweden, 2013

42.0 SWITZERLAND

  • Retailer insurance and assistance in Switzerland: provision by policy type, 2013
  • Retailer insurance and assistance in Switzerland: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Switzerland, 2013

43.0 THAILAND

  • Retailer insurance and assistance in Thailand: provision by policy type, 2014
  • Retailer insurance and assistance in Thailand: provision and operating models, 2014
  • Retailer insurance and assistance in Thailand: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Thailand, 2014

44.0 UK

  • Retailer insurance and assistance in the UK: provision by policy type, 2013
  • Retailer insurance and assistance in the UK: provision and operating models, 2013
  • Retailer insurance and assistance in the UK: unweighted and weighted provider share of partnerships, 2013
  • Provision of insurance and assistance by retailer category and distribution model in the UK, 2013

45.0 UKRAINE

  • Retailer insurance and assistance in Ukraine: provision by policy type, 2013
  • Retailer insurance and assistance in Ukraine: provision and operating models, 2013
  • Provision of insurance and assistance by retailer category and distribution model in Ukraine, 2013

46.0 URUGUAY

  • Retailer insurance and assistance in Uruguay: provision by policy type, 2014
  • Retailer insurance and assistance in Uruguay: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Uruguay, 2014

47.0 USA

  • Retailer insurance and assistance in the US: provision by policy type, 2014
  • Retailer insurance and assistance in the US: provision and operating models, 2014
  • Retailer insurance and assistance in the US: unweighted and weighted provider share of partnerships, 2014
  • Provision of insurance and assistance by retailer category and distribution model in the US, 2014

48.0 VIETNAM

  • Retailer insurance and assistance in Vietnam: provision by policy type, 2014
  • Retailer insurance and assistance in Vietnam: provision and operating models, 2014
  • Provision of insurance and assistance by retailer category and distribution model in Vietnam, 2014

49.0 APPENDIX

  • Retailer captives and joint ventures for insurance and assistance worldwide: countries active, operating models, and ownership, 2013 / 2014
  • Retailer captives and joint ventures for insurance and assistance worldwide: countries active, operating models, and ownership, 2013 / 2014 (continued)
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