北米の企業役員のオンラインショッピング行動

北米の企業役員層に対する調査によれば、「オンライン小売」「デパート」「ドラッグストアおよび健康・美容用品店」が主なショッピング・チャネルとして挙げられました。また、オンラインショッピングでの平均支出額（1回当たり）を調査したところ、43％が「51〜100米ドル」、32％が「21〜50米ドル」と回答しました。一方、ショッピング開始時に「サーチエンジン」を「常に」最初に利用する、と答えた回答者が42％に上りました。オンラインで最低でも「週1回以上は」調査する主な品目としては、「食品・雑貨」「健康・美容用品」が上位に挙げられています。企業役員層の大半が、「家具・床材」「スポーツ・レジャー用品」「電気・電子製品」については購入先をオンライン・チャネルに変更するつもりだと回答しています。

当レポートでは、北米のビジネス・エグゼクティブ（企業経営陣）のオンラインショッピングに関する行動パターン・慣習について分析し、利用頻度や支出額、需要促進・阻害要因、オンラインショッピング用に利用する電子機器の傾向、オンライン調査との関連性、ビジネス・エグゼクティブ層に向けたマーケティング／プロモーション戦術の有効性などを調査し、その結果を年齢・性別・年収で整理して、概略以下の構成でお届けします。

第1章　イントロダクション

第2章　エグゼクティブ・サマリー

第3章　北米の企業役員のオンライン小売の傾向

• 最も人気のある小売チャネル
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• オンラインショッピングの頻度（製品カテゴリー別）
  • 男女別回答
• 頻繁に利用される決済手段
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答

第4章　北米のオンラインショッピング：企業役員の支出・購入パターン

• 全購入支出に対して、オンラインショッピングが占める割合
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• 「衝動買い(Impulsive)」と「計画購入(Planned)」の比率
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• オンラインショッピングの平均支出額
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
  • オンラインショッピングの利用頻度と平均支出額との関連性

第5章　北米の企業役員のオンラインショッピング：促進・抑制要因

• オンライン小売の需要促進要因
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• 主な需要促進要因の影響力
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• オンライン小売の主な障壁
  • 年齢別回答
  • 男女別回答
• 主な障壁の影響力

第6章　北米の企業役員のオンラインショッピング：ウェブサイト・電子機器の重要性

• 最も人気のあるオンラインショッピング・ウェブサイト
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
  • 人気上位のオンラインショッピング・ウェブサイトと平均支出額との関係性
• 電子機器のオンライン小売での利用頻度
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• オンライン小売用に利用される電子機器
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• モバイルショッピングで最も好まれている製品
  • 男女別回答

第7章　オンライン小売関連の調査の傾向：北米の企業役員の場合

• オンライン製品調査の主な特性
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• オンライン調査の頻度
  • 男女別回答
• オンライン調査 vs. 購入
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
  • 電子機器とオンライン調査／購入との関係性

第8章　事業成長のための主なプロモーション・マーケティング活動：北米の企業役員向け市場の場合

• オンライン小売業者の変化
• オンライン小売におけるディスカウント・クーポン／バウチャーの有効性
  • 年齢別回答
  • 男女別回答
  • 年間所得別回答
• 利用頻度：「この商品を購入した人が同時に買った商品／関連する商品」のセクション

第9章　付録

図表一覧

Product Synopsis

"Online Shopping Habits of Business Executives in North America, 2012-2013" is a new report by Canadean that analyzes business executive trends in online retail and explores how opportunities and demand are set to change in 2012-2013. Furthermore, this report provides a comprehensive overview of online business executive visits and percentage contribution at online retail stores in 2012 including the average expenditure at online retail stores. Moreover, the report analyzes the purchasing trends based on business executive's buying behavior and also identifies the significance of websites and electronic devices used for online purchases. In addition, this report outlines the key product categories preferred by business executives through mobile shopping. Additionally, the report provides an insight into the key factors that help promote online retailing and identifies the most important business executive concerns when purchasing at online stores. This report not only grants access to the opinions and behavior of business executives, but also examines their actions surrounding business priorities. The report also provides access to information categorized by age, gender and annual income.

Introduction and Landscape

Why was the report written?

This report is the result of an extensive survey drawn from Canadean's exclusive panel of North American business executives. This report provides the reader with a definitive analysis of business executive trends in online retail and explores how opportunities and demand are set to change in 2012-2013. Furthermore, this report not only grants access to the opinions and purchasing behavior of online business executives, but also examines their expectations of total expenditure in online retail stores and necessary developments for better business executive footfall. The report also provides access to information categorized by age, gender and annual income.

What is the current market landscape and what is changing?

The average North American business executive expenditure per visit to online retail stores is US$79.

What are the key drivers behind recent market changes?

'24X7 shopping', 'speedy shopping', and 'comparative prices' are the significant reasons behind the growth in demand in online retailing.

What makes this report unique and essential to read?

"Online Shopping Habits of Business Executives in North America, 2012-2013" is a new report by Canadean that analyzes business executive trends in online retail and explores how opportunities and demand are set to change in 2012-2013. Furthermore, this report provides a comprehensive overview of online business executive visits and percentage contribution at online retail stores in 2012 including the average expenditure at online retail stores. Moreover, the report analyzes the purchasing trends based on business executives buying behavior and also identifies the significance of websites and electronic devices used for online purchases. In addition, this report outlines the key product categories preferred by business executives through mobile shopping. Additionally, the report provides an insight into the key factors that help promote online retailing and identifies the most important business executive concerns when purchasing at online stores. This report not only grants access to the opinions and behavior of business executives, but also examines their actions surrounding business priorities. The report also provides access to information categorized by age, gender and annual income.

Key Features and Benefits

Projects opinions and purchasing behavior of business executives and examines their expectations of total expenditure in online retail stores and necessary developments for better business executive footfall.

Reveals the average North American business executives expenditure per visit to online retail stores.

Uncover key challenges and opportunities in shopping at online retail stores and identify the key actions required to overcome the challenges.

Perceive the significance of planned and impulsive buying behaviors at online retail stores.

Identify key product categories purchased at online retail stores based on their shopping frequency.

Key Market Issues

Overall, 52% of business executives stated that their 'planned' online purchases ranged up to '81% and above', while 58% of business executives declared that their 'impulsive' purchases are '20% and below'.

In total, 90% of North American business executives mostly favor 'multi-brand websites' when online shopping. In addition, 'single brand websites' and 'auction sites' are other popular types with 53% and 42% using these respectively.

A high percentage use, 'tablet PC or iPad', 'desktop computer' and 'Laptop / Netbook', and 'mobile phone (Smartphone)' to research and purchase a product online.

Business executives identified 'unable to assess the product', 'unprepared to pay delivery costs', and 'unsafe personal details' as the critical factors that prevent them from shopping online.

Business executives 'always' verify key attributes such as 'price', 'features', 'reviews', and 'special offers', while researching a product online. Conversely, 'delivery modes' and 'return policy' are rarely observed.

Key Highlights

'Online retailing', 'department stores', and 'drug stores and health and beauty stores' are the top three retail channels for shopping as identified by the business executives.

The survey reveals that 43% of business executives spend between 'US$51-100' per visit when shopping online, while 32% spend between 'US$21-50' per visit.

In total, 42% of business executives acknowledged that they 'always' prefer 'search engines' as the initial start point for online product research and purchasing.

'Food and grocery' and 'health and beauty' are the principal product categories about which they research online at least 'once a week or more'.

Most of the business executives plan to change their online retailer for purchasing 'furniture and floor coverings', 'sports and leisure', and 'electrical and electronics'.

Table of Contents

1. Introduction

• 1.1. What is This Report About?
• 1.2. Definitions
• 1.3. Methodology
• 1.4. Profile of Business Executives: North American Online Retail Industry

2. Executive Summary

3. North American Business Executives' Online Retail Trends

• 3.1. Most Popular Retail Channels: North American Business Executives
  • 3.1.1. Business executives: most popular retail channels by age
  • 3.1.2. Business executives: most popular retail channels by gender
  • 3.1.3. Business executives: most popular retail channels by annual income
• 3.2. Online Shopping Frequency among North American Business Executives based on Product Categories
  • 3.2.1. Business executives: online shopping frequency based on product categories by gender
• 3.3. Commonly used Payment Facilities by North American Business Executives for Online Shopping
  • 3.3.1. Business executives: commonly used payment facilities for online shopping by age
  • 3.3.2. Business executives: commonly used payment facilities for online shopping by gender
  • 3.3.3. Business executives: commonly used payment facilities for online shopping by annual income

4. North American Online Shopping: Business Executives' Expenditure and Purchasing Patterns

• 4.1. North American Business Executives: Percentage Contribution towards Online Shopping
  • 4.1.1. Business executives: percentage contribution towards online shopping by age
  • 4.1.2. Business executives: percentage contribution towards online shopping by gender
  • 4.1.3. Business executives: percentage contribution towards online shopping by annual income
• 4.2. North American Business Executives: Impulsive and Planned Online Purchases
  • 4.2.1. Business executives: impulsive and planned online purchases by age
  • 4.2.2. Business executives: impulsive and planned online purchases by gender
  • 4.2.3. Business executives: impulsive and planned online purchases by annual income
• 4.3. North American Business Executives: Average Expenditure on Online Retail
  • 4.3.1. Business executives: average expenditure on online retail in North America by age
  • 4.3.2. Business executives: average expenditure on online retail in North America by gender
  • 4.3.3. Business executives: average expenditure on online retail in North America by annual income
  • 4.3.4. Business executives: shopping frequency at online retail stores vs. average expenditure

5. North American Business Executives' Online Shopping: Drivers and Barriers

• 5.1. North American Business Executives: Key Drivers of Demand Growth in Online Retail
  • 5.1.1. North American business executives: key drivers of demand growth in online retail by age
  • 5.1.2. North American business executives: key drivers of demand growth in online retail by gender
  • 5.1.3. Business executives: key drivers of demand growth in online retail by annual income
• 5.2. North American Business Executives: Influence of Key Drivers in Online Retail
  • 5.2.1. Business executives: influence of key drivers in online retail by age
  • 5.2.2. Business executives: influence of key drivers in online retail by gender
  • 5.2.3. Business executives: influence of key drivers in online retail by annual income
• 5.3. North American Business Executives: Principal Barriers of Online Retail
  • 5.3.1. North American business executives: principal barriers of online retail by age
  • 5.3.2. North American business executives: principal barriers of online retail by gender
• 5.4. North American Business Executives: Impact of Key Barriers in Online Retail

6. North American Business Executives' Online Retail: Significance of Websites and Electronic Devices

• 6.1. North American Business Executives: Most Popular Websites used for Online Shopping
  • 6.1.1. Business executives: most popular websites used for online shopping by age
  • 6.1.2. Business executives: most popular websites used for online shopping by gender
  • 6.1.3. Business executives: most popular websites used for online shopping by annual income
  • 6.1.4. Business executives: most popular websites used for online shopping vs. average expenditure
• 6.2. North American Business Executives: Frequency of Use Electronic Medium in Online Retail
  • 6.2.1. Business executives: frequency of electronic medium in online retail by age
  • 6.2.2. Business executives: frequency of electronic medium in online retail by gender
  • 6.2.3. Business executives: frequency of electronic medium in online retail by annual income
• 6.3. North American Business Executives: Electronic Devices used for Online Research or Purchasing
  • 6.3.1. Business executives: electronic devices used for online research or purchasing by age
  • 6.3.2. Business executives: electronic devices used for online research or purchasing by gender
  • 6.3.3. Business executives: electronic devices used for online research or purchasing by annual income
• 6.4. North American Business Executives: Preferred Product Categories through Mobile Shopping
  • 6.4.1. Business executives: preferred product categories through mobile shopping by gender

7. Research Trends in North American Business Executives' Online Retail

• 7.1. North American Business Executives: Key Attributes of Online Product Research
  • 7.1.1. Business executives: key attributes of online product research by age
  • 7.1.2. Business executives: key attributes of online product research by gender
  • 7.1.3. Business executives: key attributes of online product research by annual income
• 7.2. North American Business Executives: Frequency of Online Research
  • 7.2.1. Business executives: frequency of online research by gender
• 7.3. North American Business Executives: Online Research vs. Purchase
  • 7.3.1. Business executives: online research vs. purchase by age
  • 7.3.2. Business executives: online research vs. purchase by gender
  • 7.3.3. Business executives: online research vs. purchase by annual income
  • 7.3.4. Business executives: electronic devices vs. online research or purchasing

8. Key Promotional and Marketing Activities for Business Growth: North American Business Executives

• 8.1. North American Business Executives: Change in Online Retailers
• 8.2. North American Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail
  • 8.2.1. Business executives: effectiveness of discount coupons or vouchers in online retail by age
  • 8.2.2. Business executives: effectiveness of discount coupons or vouchers in online retail by gender
  • 8.2.3. Business executives: effectiveness of discount coupons or vouchers in online retail by annual income
• 8.3. North American Business Executives: Frequency of Utilizing: 'People who bought this item also bought/related items' Section

9. Appendix

• 9.1. Online Shopping Habits of Business Executives in North America-Survey Results
• 9.2. About Canadean
• 9.3. Disclaimer

List of Tables

• Table 1: North American Business Executives by Age (%), 2012
• Table 2: North American Business Executives by Gender (%), 2012
• Table 3: North American Business Executives by Annual Income (%), 2012
• Table 4: Most Popular Retail Channels in North America (% Business Executive Respondents), 2012
• Table 5: Business Executives: Most Popular Retail Channels in North America by Age (%), 2012
• Table 6: Business Executives: Most Popular Retail Channels in North America by Gender (%), 2012
• Table 7: Business Executives: Popular Retail Channels in North America by Annual Income (%), 2012
• Table 8: Online Shopping Frequency of Business Executives in North America based on Product Categories (%), 2012
• Table 9: Online Shopping Frequency of Business Executives based on Product Categories by Gender (Male) %, 2012
• Table 10: Online Shopping Frequency of Business Executives based on Product Categories by Gender (Female) %, 2012
• Table 11: Commonly used Payment Facilities by Business Executives in North America for Online Shopping (%), 2012
• Table 12: Commonly used Payment Facilities by Business Executives in North America for Online Shopping by Age (%), 2012
• Table 13: Commonly used Payment Facilities by Business Executives in North America for Online Shopping by Gender (%), 2012
• Table 14: Commonly used Payment Facilities by Business Executives in North America for Online Shopping by Annual Income (%), 2012
• Table 15: Percentage Contribution of Business Executives towards Online Shopping in North America (%), 2012
• Table 16: Percentage Contribution of Business Executives towards Online Shopping in North America by Age (%), 2012
• Table 17: Percentage Contribution of Business Executives towards Online Shopping in North America by Gender (%), 2012
• Table 18: Percentage Contribution of Business Executives towards Online Shopping in North America by Annual Income (%), 2012
• Table 19: Business Executives: Impulsive and Planned Online Purchases in North America (%), 2012
• Table 20: Business Executives: Impulsive and Planned Online Purchases in North America by Age (%), 2012
• Table 21: Business Executives: Impulsive and Planned Online Purchases in North America by Gender (%), 2012
• Table 22: Business Executives: Impulsive and Planned Online Purchases in North America by Annual Income (%), 2012
• Table 23: Business Executives: Average Expenditure on Online Retail in North America (%), 2012
• Table 24: Business Executives: Average Expenditure on Online Retail in North America by Age (%), 2012
• Table 25: Business Executives: Average Expenditure on Online Retail in North America by Gender (%), 2012
• Table 26: Business Executives: Average Expenditure on Online Retail in North America by Annual Income (%), 2012
• Table 27: North American Business Executives: Shopping Frequency at Online Retail Stores vs. Average Expenditure (%), 2012
• Table 28: North American Business Executives: Key Drivers of Demand Growth in Online Retail (%), 2012
• Table 29: North American Business Executives: Key Drivers of Demand Growth in Online Retail by Gender (%), 2012
• Table 30: Business Executives: Influence of Key Drivers in Online Retail in North America (%), 2012
• Table 31: Business Executives: Influence of Key Drivers in Online Retail in North America by Gender (%), 2012
• Table 32: Business Executives: Influence of Key Drivers in Online Retail in North America by Annual Income (%), 2012
• Table 33: Business Executives: Principal Barriers of Online Retail in North America (%), 2012
• Table 34: Business Executives: Principal Barriers of Online Retail in North America by Gender (%), 2012
• Table 35: Business Executives: Impact of Key Barriers in Online Retail in North America (%), 2012
• Table 36: Business Executives: Most Popular Websites used for Online Shopping in North America (%), 2012
• Table 37: Business Executives: Most Popular Websites used for Online Shopping in North America by Age (%), 2012
• Table 38: Business Executives: Most Popular Websites used for Online Shopping in North America by Gender (%), 2012
• Table 39: Business Executives: Most Popular Websites used for Online Shopping vs. Average Expenditure (%), 2012
• Table 40: Business Executives: Frequency of Electronic Medium in Online Retail in North America (%), 2012
• Table 41: Business Executives: Frequency of Electronic Medium in Online Retail in North America by Gender (%), 2012
• Table 42: Business Executives: Frequency of Electronic Medium in Online Retail in North America by Annual Income (%), 2012
• Table 43: Business Executives: Electronic Devices used for Online Research or Purchasing in North America (%), 2012
• Table 44: Business Executives: Electronic Devices used for Online Research in North America by Age (%), 2012
• Table 45: Business Executives: Electronic Devices used for Online Purchasing in North America by Age (%), 2012
• Table 46: Business Executives: Electronic Devices used for Online Research in North America by Gender (%), 2012
• Table 47: Business Executives: Electronic Devices used for Online Purchasing in North America by Gender (%), 2012
• Table 48: Business Executives: Electronic Devices used for Online Research in North America by Annual Income (%), 2012
• Table 49: Business Executives: Electronic Devices used for Online Purchasing in North America by Annual Income (%), 2012
• Table 50: Business Executives: Preferred Product Categories through Mobile Shopping in North America (%), 2012
• Table 51: Business Executives: Preferred Product Categories through Smart Phone Shopping in North America by Gender (%), 2012
• Table 52: Business Executives: Preferred Product Categories through Tablet PC Shopping in North America by Gender (%), 2012
• Table 53: Business Executives: Key Attributes of Online Product Research in North America (%), 2012
• Table 54: Business Executives: Key Attributes of Online Product Research in North America by Age (%), 2012
• Table 55: Business Executives: Key Attributes of Online Product Research in North America by Gender (%), 2012
• Table 56: Business Executives: Key Attributes of Online Product Research in North America by Annual Income (%), 2012
• Table 57: Business Executives: Frequency of Online Research in North America (%), 2012
• Table 58: Business Executives: Frequency of Online Research in North America by Male (%), 2012
• Table 59: Business Executives: Frequency of Online Research in North America by Female (%), 2012
• Table 60: Business Executives: Online Research vs. Purchase (%), 2012
• Table 61: Business Executives: Online Research vs. Purchase by Age (%), 2012
• Table 62: Business Executives: Online Research vs. Purchase by Gender (%), 2012
• Table 63: Business Executives: Online Research vs. Purchase by Annual Income (%), 2012
• Table 64: Business Executives: Change in Online Retailers in North America (%), 2012
• Table 65: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail (%), 2012
• Table 66: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Age (%), 2012
• Table 67: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Gender (%), 2012
• Table 68: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Annual Income (%), 2012
• Table 69: Survey Results

List of Figures

• Figure 1: Most Popular Retail Channels in North America (% Business Executive Respondents), 2012
• Figure 2: Business Executives: Most Popular Retail Channels in North America by Age (%), 2012
• Figure 3: Business Executives: Most Popular Retail Channels in North America by Gender (%), 2012
• Figure 4: Business Executives: Popular Retail Channels in North America by Annual Income (%), 2012
• Figure 5: Online Shopping Frequency of Business Executives in North America based on Product Categories (%), 2012
• Figure 6: Online Shopping Frequency of Business Executives based on Product Categories by Gender (Male) %, 2012
• Figure 7: Online Shopping Frequency of Business Executives based on Product Categories by Gender (Female) %, 2012
• Figure 8: Commonly used Payment Facilities by Business Executives in North America for Online Shopping (%), 2012
• Figure 9: Commonly used Payment Facilities by Business Executives in North America for Online Shopping by Gender (%), 2012
• Figure 10: Commonly used Payment Facilities by Business Executives in North America for Online Shopping by Annual Income (%), 2012
• Figure 11: Percentage Contribution of Business Executives towards Online Shopping in North America (%), 2012
• Figure 12: Percentage Contribution of Business Executives towards Online Shopping in North America by Age (%), 2012
• Figure 13: Percentage Contribution of Business Executives towards Online Shopping in North America by Gender (%), 2012
• Figure 14: Percentage Contribution of Business Executives towards Online Shopping in North America by Annual Income (%), 2012
• Figure 15: Business Executives: Impulsive and Planned Online Purchases in North America (%), 2012
• Figure 16: Business Executives: Impulsive and Planned Online Purchases in North America by Age (%), 2012
• Figure 17: Business Executives: Impulsive and Planned Online Purchases in North America by Gender (%), 2012
• Figure 18: Business Executives: Impulsive and Planned Online Purchases in North America by Annual Income (%), 2012
• Figure 19: Business Executives: Average Expenditure on Online Retail in North America (%), 2012
• Figure 20: Business Executives: Average Expenditure on Online Retail in North America by Age (%), 2012
• Figure 21: Business Executives: Average Expenditure on Online Retail in North America by Gender (%), 2012
• Figure 22: Business Executives: Average Expenditure on Online Retail in North America by Annual Income (%), 2012
• Figure 23: North American Business Executives: Key Drivers of Demand Growth in Online Retail (%), 2012
• Figure 24: North American Business Executives: Key Drivers of Demand Growth in Online Retail by Age (%), 2012
• Figure 25: North American Business Executives: Key Drivers of Demand Growth in Online Retail by Annual Income (%), 2012
• Figure 26: Business Executives: Influence of Key Drivers in Online Retail in North America (%), 2012
• Figure 27: Business Executives: Influence of Key Drivers in Online Retail in North America by Age (%), 2012
• Figure 28: Business Executives: Influence of Key Drivers in Online Retail in North America by Gender (%), 2012
• Figure 29: Business Executives: Principal Barriers of Online Retail in North America (%), 2012
• Figure 30: Business Executives: Principal Barriers of Online Retail in North America by Age (%), 2012
• Figure 31: Business Executives: Principal Barriers of Online Retail in North America by Gender (%), 2012
• Figure 32: Business Executives: Impact of Key Barriers in Online Retail in North America (%), 2012
• Figure 33: Business Executives: Most Popular Websites used for Online Shopping in North America (%), 2012
• Figure 34: Business Executives: Most Popular Websites used for Online Shopping in North America by Age (%), 2012
• Figure 35: Business Executives: Most Popular Websites used for Online Shopping in North America by Gender (%), 2012
• Figure 36: Business Executives: Most Popular Websites used for Online Shopping in North America by Annual Income (%), 2012
• Figure 37: Business Executives: Most Popular Websites used for Online Shopping vs. Average Expenditure (%), 2012
• Figure 38: Business Executives: Frequency of Electronic Medium in Online Retail in North America (%), 2012
• Figure 39: Business Executives: Frequency of Electronic Medium in Online Retail in North America by Age (%), 2012
• Figure 40: Business Executives: Frequency of Electronic Medium in Online Retail in North America by Gender (%), 2012
• Figure 41: Business Executives: Electronic Devices used for Online Research or Purchasing in North America (%), 2012
• Figure 42: Business Executives: Electronic Devices used for Online Research in North America by Gender (%), 2012
• Figure 43: Business Executives: Electronic Devices used for Online Purchasing in North America by Gender (%), 2012
• Figure 44: Business Executives: Preferred Product Categories through Mobile Shopping in North America (%), 2012
• Figure 45: Business Executives: Preferred Product Categories through Smart Phone Shopping in North America by Gender (%), 2012
• Figure 46: Business Executives: Preferred Product Categories through Tablet PC Shopping in North America by Gender (%), 2012
• Figure 47: Business Executives: Key Attributes of Online Product Research in North America (%), 2012
• Figure 48: Business Executives: Key Attributes of Online Product Research in North America by Gender (%), 2012
• Figure 49: Business Executives: Key Attributes of Online Product Research in North America by Annual Income (%), 2012
• Figure 50: Business Executives: Frequency of Online Research in North America (%), 2012
• Figure 51: Business Executives: Frequency of Online Research in North America by Male (%), 2012
• Figure 52: Business Executives: Frequency of Online Research in North America by Female (%), 2012
• Figure 53: Business Executives: Online Research vs. Purchase (%), 2012
• Figure 54: Business Executives: Online Research vs. Purchase by Age (%), 2012
• Figure 55: Business Executives: Online Research vs. Purchase by Gender (%), 2012
• Figure 56: Business Executives: Online Research vs. Purchase by Annual Income (%), 2012
• Figure 57: Business Executives: Electronic Devices vs. Possibility to End Up Purchasing a Product
• Figure 58: Business Executives: Change in Online Retailers in North America (%), 2012
• Figure 59: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail (%), 2012
• Figure 60: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Age (%), 2012
• Figure 61: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Gender (%), 2012
• Figure 62: Business Executives: Effectiveness of Discount Coupons or Vouchers in Online Retail by Annual Income (%), 2012
• Figure 63: Frequency of Utilizing: 'People who bought this item also bought.../related items' Section (%), 2012