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ヘルスケアにおけるチャットボットの世界市場 - 分析と予測:製品、展開モデル、コンポーネント、地域の導入状況、競合情勢 (2019-2029年)

Global Chatbots in Healthcare Market: Focus on Products, Deployment Models, Components, Regional Adoption, and Competitive Landscape - Analysis and Forecast, 2019-2029

発行 BIS Research Inc. 商品コード 911563
出版日 ページ情報 英文 191 Pages
納期: 即日から翌営業日
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ヘルスケアにおけるチャットボットの世界市場 - 分析と予測:製品、展開モデル、コンポーネント、地域の導入状況、競合情勢 (2019-2029年) Global Chatbots in Healthcare Market: Focus on Products, Deployment Models, Components, Regional Adoption, and Competitive Landscape - Analysis and Forecast, 2019-2029
出版日: 2019年09月10日 ページ情報: 英文 191 Pages
概要

世界のヘルスケアにおけるチャットボット市場は、2019年から2029年にかけて26.29%のCAGR (年間複合成長率) で拡大すると予測されています。

当レポートでは、世界のヘルスケアにおけるチャットボット市場を調査し、市場概要、市場成長への各種影響因子の分析、各セグメント・地域別による分析と予測、および主要企業のプロファイルなどをまとめています。

911563_Figure 2 Global Chatbots in Healthcare Market, 2018-2029

第1章 市場概要

第2章 調査範囲

第3章 調査手法

第4章 産業分析

  • 産業構造
  • 市場価値分析
  • 規制の枠組み

第5章 競合情勢

  • 主な発展・戦略
  • 製品マッピング分析
  • ビジネスモデル分析
  • 競合ベンチマーキング

第6章 市場ダイナミクス

  • 市場成長の促進要因
  • 課題
  • 機会

第7章 ヘルスケアにおけるチャットボットの世界市場:コンポーネント別

  • 概要
  • ソフトウェア
  • サービス

第8章 ヘルスケアにおけるチャットボットの世界市場:展開モデル別

  • セキュリティのコントロール
  • カスタマイゼーション
  • 展開
  • コスト

第9章 ヘルスケアにおけるチャットボットの世界市場:用途別

  • 医療トリアージ
  • カスタマーサービス・アドミニストレーション
  • メンタルヘルス
  • ヘルス&フィットネス
  • 患者エンゲージメント
  • その他
    • 治験
    • メディカルリマインダー
    • 研究におけるチャットボット
    • 医療処置におけるチャットボット

第10章 ヘルスケアにおけるチャットボットの世界市場:エンドユーザー別

  • 患者
  • プロバイダー
  • 保険者
  • その他

第11章 ヘルスケアにおけるチャットボットの世界市場:地域別

  • 概要
  • 北米
  • 欧州
  • アジア太平洋
  • ラテンアメリカ・その他 (RoW)

第12章 企業プロファイル

  • Ada Health GmbH
  • Ariana Digital Health
  • Babylon Health
  • GYANT.COM, INC
  • HealthJoy
  • HealthTap, Inc.
  • Infermedica
  • K Health, Inc
  • Kik Interactive, Inc
  • Pact Care BV
  • Sensely
  • Woebot Labs Inc.
  • Wysa Ltd
  • X2AI
  • Your.MD Ltd.
  • Company Snapshots
図表

List of Tables

  • Table 1: Funding of Key Players, 2017-2019
  • Table 4.1: Regulatory Framework/Acts/Policies for Chatbots in Healthcare in North America
  • Table 4.2: Regulatory Framework/Acts/Policies for Chatbots in Healthcare in Europe
  • Table 8.1: Comparison Between Cloud-Based and On-Premise Chatbot

List of Figures

  • Figure 1: Expenditure on Healthcare, $Trillion, 2013-2018
  • Figure 2: Global Chatbots in Healthcare Market, 2018-2029
  • Figure 3: Market Drivers and Restraints
  • Figure 4: Chatbots and Applications for Consumer Types
  • Figure 5: Market Share of Regions in Global Chatbots in Healthcare Market
  • Figure 6: Regions and Their Market Shares
  • Figure 1.1: Working of Chatbot
  • Figure 2.1: Global Chatbots in Healthcare: Market Segmentation
  • Figure 3.1: Global Chatbots in Healthcare Market Research Methodology
  • Figure 3.2: Primary Research
  • Figure 3.3: Secondary Research
  • Figure 3.4: Data Triangulation
  • Figure 3.5: Bottom-Up Approach (Segment-Wise Analysis)
  • Figure 3.6: Assumptions and Limitations
  • Figure 3.7: Factors Considered for Data Prediction and Modeling
  • Figure 4.1: Industry Structure of Global Chatbots in Healthcare Market
  • Figure 4.2: Value Analysis of Global Chatbots in Healthcare Market
  • Figure 5.1: Competitive Landscape - Global Chatbots in Healthcare Market
  • Figure 5.2: Share of Key Developments and Strategies
  • Figure 5.3: Collaborations and Partnerships Share (by Company)
  • Figure 5.4: Product Launches (by Company)
  • Figure 5.5: Funding Share (by Investor)
  • Figure 5.6: Mergers and Acquisitions (by Company)
  • Figure 5.7: Product Mapping Analysis - Global Chatbots in Healthcare Market
  • Figure 5.8: Competitive Benchmarking for Global Chatbots in Healthcare Market
  • Figure 6.1: Graphical Representation of Internet Users (by Country)
  • Figure 6.2 : Market Share of Different Regions in Global Chatbots in Healthcare Market
  • Figure 7.1: Division of Global Chatbots in Healthcare Market
  • Figure 7.2: Global Chatbots in Healthcare Market (Software), 2018-2029
  • Figure 7.3: Benefits of Integration of Chatbots in Healthcare System
  • Figure 7.4: Global Chatbots in Healthcare Market (Services), 2018-2029
  • Figure 8.1: Comparison Between Cloud-Based Chatbot and On-Premise Chatbots
  • Figure 8.2: Global Chatbots in Healthcare Market (Cloud-Based), 2018-2029
  • Figure 8.3: Global Chatbots in Healthcare Market (On-Premise), 2018-2029
  • Figure 9.1: Global Chatbots in Healthcare Market (Medical Triage), 2018-2029
  • Figure 9.2: Global Chatbots in Healthcare Market (Customer Service and Administration), 2018-2029
  • Figure 9.3: Global Chatbots in Healthcare Market (Mental Health), 2018-2029
  • Figure 9.4: Global Chatbots in Healthcare Market (Health and Fitness), 2018-2029
  • Figure 9.5: Global Chatbots in Healthcare Market (Patient Engagement), 2018-2029
  • Figure 9.6: Global Chatbots in Healthcare Market (Clinical Trials, Medical Reminders, and Research), 2018-2029
  • Figure 10.1: End-Users in Global Chatbots in Healthcare Market
  • Figure 10.2: Global Chatbots in Healthcare Market, (Patients), 2018-2029
  • Figure 10.3: Global Chatbots in Healthcare Market (Providers), 2018-2029
  • Figure 10.4: Global Chatbots in Healthcare Market (Payers), 2018-2029
  • Figure 10.5: Global Chatbots in Healthcare Market (Others), 2018-2029
  • Figure 11.1: Region-Wise Comparison of Chatbots in Healthcare Market for 2018 and 2029
  • Figure 11.2: North America Chatbots in Healthcare Market, 2018-2029
  • Figure 11.3: Factors Influencing Chatbots in Healthcare Market in North America
  • Figure 11.4: Global Chatbots in Healthcare Market (U.S.), 2019-2029
  • Figure 11.5: Canada Chatbots in Healthcare Market, 2018-2029
  • Figure 11.6: Europe Chatbots in Healthcare Market, 2018-2029
  • Figure 11.7: Europe Chatbots in Healthcare Market (by Country), 2018 and 2029
  • Figure 11.8: Factors Influencing Chatbots in Healthcare Market in Europe
  • Figure 11.9: U.K. Chatbots in Healthcare Market, 2018-2029
  • Figure 11.10: Germany Chatbots in Healthcare Market , 2018-2029
  • Figure 11.11: Spain Chatbots in Healthcare Market, 2018-2029
  • Figure 11.12: France Chatbots in Healthcare Market, 2018-2029
  • Figure 11.13: Italy Chatbots in Healthcare Market, 2018-2029
  • Figure 11.14: Rest-of-Europe Chatbots in Healthcare Market, 2018-2029
  • Figure 11.15: Asia-Pacific Chatbots in Healthcare Market, 2018-2029
  • Figure 11.16: Asia-Pacific Chatbots in Healthcare Market (by Country), 2018 and 2029
  • Figure 11.17: Factors Influencing Chatbots in Healthcare Market in Asia-Pacific
  • Figure 11.18: India Chatbots in Healthcare Market, 2018-2029
  • Figure 11.19: China Chatbots in Healthcare Market, 2018-2029
  • Figure 11.20: Australia Chatbots in Healthcare Market, 2018-2029
  • Figure 11.21: Japan Chatbots in Healthcare Market,2018-2029
  • Figure 11.22: South Korea Chatbots in Healthcare Market,2018-2029
  • Figure 11.23: Rest-of-Asia-Pacific Chatbots in Healthcare Market,2018-2029
  • Figure 11.24: Latin America and Rest-of-the-World Chatbots in Healthcare Market, 2018-2029
  • Figure 11.25: Rest-of-the-World Chatbots in Healthcare Market (by Country), 2018 and 2029
  • Figure 11.26: Factors Influencing Chatbots in Healthcare Market in Latin America and Rest-of-the-World
  • Figure 11.27: Brazil Chatbots in Healthcare Market, 2018-2029
  • Figure 11.28: Israel Chatbots in Healthcare Market, 2018-2029
  • Figure 11.29: U.A.E Chatbots in Healthcare Market, 2018-2029
  • Figure 11.30: Saudi Arabia Chatbots in Healthcare Market, 2018-2029
  • Figure 11.31: Russia Chatbots in Healthcare Market, 2018-2029
  • Figure 11.32: Other Countries Chatbots in Healthcare Market, 2018-2029
  • Figure 12.1: Product Offering of Ada Health GmbH
  • Figure 12.2: Product Offering of Ariana Digital Health
  • Figure 12.3: Product Offering of Babylon Health
  • Figure 12.4: Product Offering of Gyant.com, Inc.
  • Figure 12.5: Product Offering of HealthJoy
  • Figure 12.6: Product Offering of HealthTap
  • Figure 12.7: Product Offering of Infermedica
  • Figure 12.8: Product Offering of K Health
  • Figure 12.9: Product Offering of Kik Interactive, Inc
  • Figure 12.10: Product Offering of Pact Care BV
  • Figure 12.11: Product Offering of Sensely
  • Figure 12.12: Product Offering of Woebot Labs Inc.
  • Figure 12.13: Product Offering of Wysa Ltd
  • Figure 12.14: Offerings of X2.ai
  • Figure 12.15: Product Offering of Your.MD
目次
Product Code: BH156A

"Global Chatbots in Healthcare Market to Grow at a CAGR of 26.29% from 2019-2029."

Key Questions Answered in the Report:

  • How chatbots are positioned to save billions of dollars of healthcare expenditure annually? How the conversational AI tools can help in reducing healthcare expenditure for developed economies such as North America and Europe?
  • Apart from the existing applications such as medical triage and administrative tasks, in what other fields can the usage of chatbots be expanded?
  • What are the key business models employed by the key players in the industry? How are the various platform providers (such as Microsoft, Google, and Facebook) entering the market?
  • What are the major developments such as product launches, mergers and acquisitions, collaborations, and partnerships taking place in the market and how are the changing the overall dynamics of the chatbots in healthcare market?
  • What are the major pricing strategies employed by the vendors that can significantly put a pricing pressure on the competitors?
  • What is the current user base of leading chatbot vendors in the market?
  • How are chatbots expanding in different segments of healthcare such as pharmaceuticals and research?
  • What are the technological and regional trends pertaining to the global chatbots in healthcare market?
  • What is the growth potential of the global chatbots in healthcare market in North America, Europe, Asia-Pacific, Latin America and Rest-of-the-World?

Global Chatbots in Healthcare Market Forecast, 2019-2029

The Global Chatbots in Healthcare Market Report by BIS Research projects the market to grow at a significant CAGR of 26.29% during the forecast period from 2019 to 2029. The market has evolved dramatically with the rising penetration of smart devices, improved internet connectivity, surge in need for cost optimization and customer experience enhancement, and advancements in NLP and speech recognition.

Despite the benefits of these software solutions, the major challenges in the market are lack of data privacy, lack of expertise and distrust in the technology. Some of the major opportunities for the key vendors in the market could be investment in social media chatbots, using chatbots as primary care providers and as an efficient cost containment tool.

Expert Quote

"Medical triage is expected to hold the largest share of the market and grow at a prominent CAGR during the forecast period. However, in terms of growth rate, patient engagement is likely to grow at the highest CAGR of 26.52% during the forecast period. In terms of deployment model, cloud model chatbots are expected to grow at a significant CAGR of 27.43% during the forecast period. This growth rate is primarily due to consumer preferences, as these solutions liberate the user from application hosting as well as from maintenance and security aspects."

Scope of the Market Intelligence on Global Chatbots in Healthcare Market

The purpose of this study is to gain a holistic view of the global chatbots in healthcare market in terms of various influencing factors such as regional adoption trends, technological advancements, and pricing patterns.

The scope of this report constitutes of an in-depth study of the global chatbots in healthcare market, including a thorough analysis of the products in the market as well as their adoption spanning different geographical regions. The market has been chiefly segmented into component type, mode of delivery, end user, application, and region. The report presents the reader with an opportunity to unlock comprehensive insights with respect to the market and helps in forming well-informed strategic decisions. The research uncovers some of the substantial parameters that must be taken into consideration before entering the market.

Market Segmentation

The Global Chatbots in Healthcare Market can be segmented on the basis of "Component Type ", "Mode of Delivery", "End User", "Application", and "Region". As of 2019, product providers accounts for $39.3 million and is expected to reach a value of $389.5 million by the end of 2029. In terms of growth, applications of chatbots in clinical trials, medical reminder, and research will achieve the highest CAGR during the forecast period, i.e. 26.63%.

As of 2019, North America is the largest shareholder for the overall market and is expected to reach the value of $242.1 million by the end of 2029 growing with the CAGR of 24.7% during the forecast period. However, a double-digit growth rate can be expected from the Asia-Pacific region considering its improved internet connectivity, overburdened healthcare system, and increase in incidences of chronic diseases.

Though the adoption rate of the chatbots in healthcare has been moderate, the potential that lies in them is immense. The integration of chatbots in the healthcare facility will not only improve customer experience but will also help hospitals to generate revenue by saving the otherwise work force cost. To make the entire patient engagement more efficient, different uses of chatbots such as medical triage, administrative functions, scheduling of appointments, medication reminder and also as therapists

Key Companies in the Global Chatbots in Healthcare Market:

Some of the major key players in the global chatbots in healthcare market include Babylon Health, HealthJoy, Pact Care BV, Health Tap, Gyant.com, Inc, Infermedica, Sensely, Your.MD, Lifelink Inc, Buoy Health, Inc, X2.ai, Wysa, Ltd, Woebot Labs, Inc, and Kik Interactive, Inc

Table of Contents

  • 1 Product Definition
  • 1.1 Chatbots

2 Scope of the Report

3 Research Methodology

  • 3.1 Research Methodology

4 Industry Analysis

  • 4.1 Industry Structure
  • 4.2 Value Analysis
  • 4.3 Regulatory Framework
    • 4.3.1 Regulatory Framework in America
    • 4.3.2 Regulatory Framework in Europe

5 Competitive Landscape

  • 5.1 Key Developments and Strategies
    • 5.1.1 Collaborations and Partnerships
    • 5.1.2 Product Launches
    • 5.1.3 Funding
    • 5.1.4 Mergers and Acquisitions
  • 5.2 Product Mapping Analysis
  • 5.3 Business Model Analysis
    • 5.3.1 Subscription
    • 5.3.2 Bots as a Services (BaaS)
    • 5.3.3 Bots + Sponsored and Native Content
    • 5.3.4 Bot Leveraged Affiliate Marketing
    • 5.3.5 Facebook Commerce
    • 5.3.6 Bots for Research
    • 5.3.7 Bots for Lead Generation
    • 5.3.8 Pure Retail Sales Bots
    • 5.3.9 Cost per Conversation/Task
  • 5.4 Competitive Benchmarking

6 Market Dynamics

  • 6.1 Market Drivers
    • 6.1.1 Rise in the Usage of Smartphones and Internet Connectivity
    • 6.1.2 Company Initiatives
    • 6.1.3 Need for Cost Optimization and Enhanced User Experience
    • 6.1.4 Limited Consultation of Physicians and Rise in Chronic Diseases
    • 6.1.5 Advancements in NLP and Speech Recognition
  • 6.2 Challenges
    • 6.2.1 Lack of Data Privacy
    • 6.2.2 Lack of Expertise
    • 6.2.3 Lack of Awareness and Distrust in Technology
  • 6.3 Opportunities
    • 6.3.1 Social Media-Based Chatbots
    • 6.3.2 Chatbots Reduce Healthcare Cost
    • 6.3.3 Chatbots Provide Quality Primary Care

7 Global Chatbots in Healthcare Market (by Component)

  • 7.1 Overview
  • 7.2 Software
  • 7.3 Services

8 Global Chatbots in Healthcare Market (by Deployment Model)

  • 8.1 Control Over Security
  • 8.2 Customization
  • 8.3 Deployment
  • 8.4 Cost

9 Global Chatbots in Healthcare Market (by Application)

  • 9.1 Medical Triage
  • 9.2 Customer Service and Administration
  • 9.3 Mental Health
  • 9.4 Health and Fitness
  • 9.5 Patient Engagement
  • 9.6 Others
    • 9.6.1 Clinical Trials
    • 9.6.2 Medical Reminder
    • 9.6.3 Chatbot in Research
    • 9.6.4 Chatbots in Medical Procedures

10 Global Chatbots in Healthcare Market (by End User)

  • 10.1 Patients
  • 10.2 Providers
  • 10.3 Payers
  • 10.4 Others

11 Global Chatbots in Healthcare Market (By Region)

  • 11.1 Overview
  • 11.2 North America
    • 11.2.1 The U.S.
    • 11.2.2 Canada
  • 11.3 Europe
    • 11.3.1 U.K.
    • 11.3.2 Germany
    • 11.3.3 Spain
    • 11.3.4 France
    • 11.3.5 Italy
    • 11.3.6 Rest-of-Europe
  • 11.4 Asia-Pacific
    • 11.4.1 India
    • 11.4.2 China
    • 11.4.3 Australia
    • 11.4.4 Japan
    • 11.4.5 South Korea
    • 11.4.6 Rest-of-Asia-Pacific
      • 11.4.6.1 Singapore
      • 11.4.6.2 New Zealand
  • 11.5 Latin America and Rest-of-the-World
    • 11.5.1 Brazil
    • 11.5.2 Israel
    • 11.5.3 U.A.E.
    • 11.5.4 Saudi Arabia
    • 11.5.5 Russia
    • 11.5.6 Other Countries

12 Company Profiles

  • 12.1 Ada Health GmbH
    • 12.1.1 Overview
    • 12.1.2 Role of Ada Health GmbH in Global Chatbots in Healthcare Market
    • 12.1.3 Product Offerings
    • 12.1.4 Recent Developments
    • 12.1.5 SWOT Analysis
  • 12.2 Ariana Digital Health
    • 12.2.1 Overview
    • 12.2.2 Role of Ariana Digital Health in Global Chatbots in Healthcare Market
    • 12.2.3 Product Offerings
    • 12.2.4 SWOT Analysis
  • 12.3 Babylon Health
    • 12.3.1 Overview
    • 12.3.2 Role of Babylon Health in Global Chatbots in Healthcare Market
    • 12.3.3 Product Offerings
    • 12.3.4 Recent Developments
    • 12.3.5 SWOT Analysis
  • 12.4 GYANT.COM, INC
    • 12.4.1 Overview
    • 12.4.2 Role of Gyant.com, Inc in Global Chatbots in Healthcare Market
    • 12.4.3 Product Offerings
    • 12.4.4 Recent Developments
    • 12.4.5 SWOT Analysis
  • 12.5 HealthJoy
    • 12.5.1 Overview
    • 12.5.2 Role of HealthJoy in Global Chatbots in Healthcare Market
    • 12.5.3 Product Offerings
    • 12.5.4 Recent Developments
    • 12.5.5 SWOT Analysis
  • 12.6 HealthTap, Inc.
    • 12.6.1 Overview
    • 12.6.2 Role of HealthTap, Inc in Global Chatbots in Healthcare Market
    • 12.6.3 Product Offerings
    • 12.6.4 Recent Developments
    • 12.6.5 SWOT Analysis
  • 12.7 Infermedica
    • 12.7.1 Overview
    • 12.7.2 Role of Infermedica in Global Chatbots in Healthcare Market
    • 12.7.3 Product Offerings
    • 12.7.4 Recent Developments
    • 12.7.5 SWOT Analysis
  • 12.8 K Health, Inc
    • 12.8.1 Overview
    • 12.8.2 Role of K Health, Inc. in Global Chatbots in Healthcare Market
    • 12.8.3 Product Offerings
    • 12.8.4 Recent Developments
    • 12.8.5 SWOT Analysis
  • 12.9 Kik Interactive, Inc
    • 12.9.1 Overview
    • 12.9.2 Role of Kik Interactive, Inc in Global Chatbots in Healthcare Market
    • 12.9.3 Product Offerings
    • 12.9.4 Recent Developments
    • 12.9.5 SWOT Analysis
  • 12.10 Pact Care BV
    • 12.10.1 Overview
    • 12.10.2 Role of Pact Care BV in Global Chatbots in Healthcare Market
    • 12.10.3 Product Offering
    • 12.10.4 Recent Developments
    • 12.10.5 SWOT Analysis
  • 12.11 Sensely
    • 12.11.1 Overview
    • 12.11.2 Role of Sensely in Global Chatbots in Healthcare Market
    • 12.11.3 Product Offerings
    • 12.11.4 Recent Developments
    • 12.11.5 SWOT Analysis
  • 12.12 Woebot Labs Inc.
    • 12.12.1 Overview
    • 12.12.2 Role of Woebot Labs Inc. in Global Chatbots in Healthcare Market
    • 12.12.3 Product Offerings
    • 12.12.4 Recent Developments
    • 12.12.5 SWOT Analysis
  • 12.13 Wysa Ltd
    • 12.13.1 Overview
    • 12.13.2 Role of Wysa Ltd in Global Chatbots in Healthcare Market
    • 12.13.3 Product Offerings
    • 12.13.4 Recent Developments
    • 12.13.5 SWOT Analysis
  • 12.14 X2AI
    • 12.14.1 Overview
    • 12.14.2 Role of X2AIin Global Chatbots in Healthcare Market
    • 12.14.3 Product Offerings
    • 12.14.4 Recent Developments
    • 12.14.5 SWOT Analysis
  • 12.15 Your.MD Ltd.
    • 12.15.1 Overview
    • 12.15.2 Role of Your.MD Ltd.in Global Chatbots in Healthcare Market
    • 12.15.3 Product Offerings
    • 12.15.4 Recent Developments
    • 12.15.5 SWOT Analysis
  • 12.16 Company Snapshots
    • 12.16.1 Buoy Health, Inc.
      • 12.16.1.1 Overview
      • 12.16.1.2 Role of Buoy Health, Inc. in Global Chatbots in Healthcare Market
    • 12.16.2 LIFELINK INC
      • 12.16.2.1 Overview
      • 12.16.2.2 Role of Lifelink Inc in Global Chatbots in Healthcare Market
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