小売用M2M・IoTアプリケーション (第6版)

世界の小売業務向けIoT用のセルラー通信の接続件数は、2019年には7240万件、2024年には1億1660万件と、10%のCAGRで拡大する見通しです。特に、POS端末と路上駐車ソリューションでは、新しい技術がすでに広く採用されています。

当レポートでは、世界の小売用M2M (機械間通信) およびIoT (モノのインターネット) アプリケーションの普及・活用状況について分析し、全体的な技術進歩・市場成長の可能性を考察すると共に、セグメント別 (自動販売機、ATM、デジタルサイネージ、発券機など) に主な活用法や技術的特徴、現在の活用状況と今後の普及見通し、市場規模の実績値・予測値、エコシステムの構造と主要企業のプロファイルなどを調査しております。

目次

エグゼクティブサマリー

第1章 POS端末とATM

• カード決済業界
• 決済用インフラ
  • POS端末市場の概要
  • POS端末のフォームファクター
  • ATM市場の概要
  • ATMのフォームファクター
• 電子決済の進化
  • EMVへの移行
  • ワイヤレスIoT通信の導入
  • NFC対応端末のロールアウト
• POS端末ベンダー
  • BBPOS
  • Bitel
  • Castles Technology
  • Centerm
  • CyberNet
  • Dspread Technology
  • Equinox Payments
  • ID Tech
  • Ingenico
  • Itron Electronics
  • MoreFun
  • Newland Payment Technology
  • Nexgo
  • PAX Technology
  • REA Card
  • Spire Payments
  • SZZT Electronics
  • VeriFone
  • Worldline
• ATMメーカーと接続ソリューションプロバイダー
  • Contour Networks
  • Diebold Nixdorf
  • Digi International
  • DPL Group
  • NCR
  • OptConnect
  • Triton

第2章 自動販売機

• 自動販売機業界の概要
• 自動販売機業界の参入企業
  • 自動販売機プロバイダー
  • 自動販売機メーカー
  • 製品サプライヤー
  • 自動販売機オペレーター
• 決済システム
  • コインの処理メカニズムと紙幣鑑別機
  • キャッシュレス決済
  • モバイル決済とNFC
• 自動販売機用のテレメトリー (自動計測) とソフトウェア
  • 自動販売機のリモート監視
  • 自動販売機の管理システム
• コネクテッド (ネット接続型) 自動販売機
  • 欧州
  • 北米
  • 他の国々 (RoW)
• 自動販売機／キャッシュレス決済ソリューションのプロバイダー
  • Cantaloupe Systems (USA Technologies)
  • Connected Molecules
  • Ingenico Group
  • InHand Networks
  • MatiPay (Sitael)
  • Mecsel
  • Nayax
  • On Track Innovations
  • Parlevel Systems
  • Silkron
  • Telemetron
  • Televend (INTIS)
  • USA Technologies
  • Vagabond
  • Vendon
  • Vendwatch Telematics
  • Vianet Group
• 自動販売機メーカー
  • Automated Merchandising Systems
  • Azkoyen Group
  • Bianchi Vending Group
  • Crane
  • EVOCA Group
  • FAS International
  • Fastcorp Vending
  • 富士電機
  • Jofemar
  • Magex
  • Rheavendors Group
  • Royal Vendors (Coinco)
  • SandenVendo
  • Seaga
  • Sielaff
  • TCN Group
  • Unicum
  • Westomatic
  • Wittern Group
• 自動販売機オペレーター
  • Aramark
  • Canteen
  • Coca-Cola Amatil
  • コカ・コーラボトラーズジャパン
  • ダイドーグループホールディングス
  • IVS Group
  • Selecta
  • Sodexo
  • UBox

第3章 パーキングメーター

• 駐車場業界
  • 駐車場業界のプレーヤー
  • 欧州・北米のシングルスペース用メーターとマルチスペース用メーター
  • モバイル決済方式 (Pay-by-phone) の有料駐車場
• コネクテッド (ネット接続型) パーキングメーター
  • パーキングメーター用のモバイルデータ通信ソリューション
  • コネクテッド・マルチスペース用パーキングメーター
  • コネクテッド・シングルスペース用パーキングメーター
• 駐車ソリューション・ベンダーのプロファイル
  • Came Parkare Group
  • CivicSmart
  • Duncan Solutions
  • Flowbird Group
  • Hectronic
  • IEM
  • IPS Group
  • MacKay Meters
  • METRIC
  • POM
  • T2 Systems
• 民間駐車場オペレーター

第4章 公共交通機関の発券システム

• 旅客輸送の内訳：手段別
• バス・鉄道のフリート
• 運賃徴収システム
  • 運賃支払い
  • 運賃徴収装置
  • 設置ベース
  • モバイルデータ通信ソリューション
• 運賃徴収システムベンダー
  • Bytemark (Siemens Mobility)
  • Conduent
  • Cubic Transportation Systems
  • FARA (Ticketer)
  • Flowbird Group
  • Indra
  • INIT
  • IVU
  • Masabi
  • Scheidt & Bachmann
  • Thales
  • Ticketer
  • Tri Star Group
  • Vix Technology

第5章 デジタルサイネージ

• デジタルサイネージ業界の概要
• デジタルサイネージのバリューチェーン
  • ディスプレイ画面ベンダー
  • メディアプレーヤー・ベンダー
  • コンテンツ管理システム・プロバイダー
  • インストーラー、システムインテグレーター、ネットワークオペレーター
• 活用分野
  • 小売業
  • オフィス・企業
  • 医療
  • 交通機関
  • 教育
  • フードサービス
  • 屋外看板
• デジタルサイネージ業界の進化
  • 非接続型から接続型のデジタル看板へ
  • メディアプレーヤーのフォームファクター
  • ディスプレイ技術
• メディアプレーヤー・ベンダー
  • Advantech
  • AOPEN
  • Arrow Electronics
  • BrightSign
  • IAdea
  • IBASE
  • Rikomagic
  • Shuttle
• ディスプレイ画面ベンダー
  • DynaScan Technology
  • Elo Touch Solutions
  • Leyard and Planar
  • LG Electronics
  • NECディスプレイソリューションズ
  • パナソニック
  • Samsung Electronics
  • シャープ
• コンテンツ管理システム・プロバイダー
  • BroadSign
  • Cineplex Digital Media
  • Four Winds Interactive
  • Grassfish
  • Industry Weapon
  • Rise Vision
  • RMG
  • Scala (STRATACACHE)
  • Signagelive
  • STRATACACHE
  • Wondersign

第6章 予測と結論

• 小売業界におけるワイヤレスIoT
  • セルラーIoTデバイスの出荷台数
  • セルラーIoTネットワークの接続件数
• 市場動向と促進要因
  • POS端末向けワイヤレスIoTの継続的普及と、NFCのユビキタス化
  • 店舗外にあるATM：セルラー接続の恩恵を享受
  • 自動販売機用テレメトリー：事業事例の継続的改善
  • パーキングメーター業界がワイヤレスIoTの普及を主導
  • 公共交通機関向け発券機能：リアルタイム認証システムへの移行
  • デジタルサイネージ：デジタルマーケティングの中心的なプラットフォームとなる
• 市場予測
  • POS端末
  • ATM
  • 自動販売機
  • パーキングメーター
  • 公共交通機関の発券システム
  • デジタルサイネージ
• 用語集

List of Figures

• Figure 1.1: Installed base of POS terminals and ATMs (World 2014-2018)
• Figure 1.2: POS terminal density by country (World 2018)
• Figure 1.3: Stationary and mobile POS terminals
• Figure 1.4: mPOS devices
• Figure 1.5: Android POS terminals
• Figure 1.6: ATM density by country (World 2018)
• Figure 1.7: Free-standing and through-the-wall ATMs
• Figure 1.8: EMV implementation status (World 2018)
• Figure 1.9: POS terminals with cellular connectivity by region (World 2019)
• Figure 1.10: NFC-ready POS terminals by region (World 2019)
• Figure 1.11: POS terminal shipments by manufacturer (World 2018)
• Figure 1.12: PAX Technology POS terminals
• Figure 1.13: Spire Payments POS terminals
• Figure 2.1: Vending machine density by region (World 2018)
• Figure 2.2: Examples of vending machines
• Figure 2.3: Installed base of vending machines by country (EU 28+2 2018)
• Figure 2.4: Examples of product suppliers and brands
• Figure 2.5: Examples of coin mechanisms and bill validators
• Figure 2.6: Examples of cashless payment devices for open and closed systems
• Figure 2.7: ePort G9 from USA Technologies supporting NFC-based mobile payments
• Figure 2.8: Installed base of connected vending machines by vendor (World Q4-2019)
• Figure 2.9: Connected vending machine vendor market shares (Europe 2019)
• Figure 2.10: Connected vending machine vendor market shares (North America 2019)
• Figure 2.11: Nayax' VPOS Touch and VPOS Fusion
• Figure 2.12: Overview of Vendon's IoT Solution
• Figure 2.13: Product portfolios of vending machine manufacturers (2020)
• Figure 3.1: Examples of connected single-space and multi-space meters
• Figure 3.2: Share of connected multi-space parking meters by vendor (World 2019)
• Figure 3.3: Share of connected single-space parking meters by vendor (World 2019)
• Figure 3.4: Parking meter offerings by vendor
• Figure 3.5: Selected European and North American parking operators
• Figure 4.1: Modal split of passenger transport on land (EU and NA 2017)
• Figure 4.2: Bus and rail fleets in public transport (EU and NA 2018)
• Figure 4.3: Evolution of fare payments
• Figure 4.4: Fare collection device segments
• Figure 4.5: Installed base of contactless fare collection devices (EU and NA 2019)
• Figure 4.6: Flowbird's driver console Wayfarer 6
• Figure 4.7: Ticketer Standard and Ticketer Compact
• Figure 5.1: Digital signage value chain
• Figure 5.2: Examples of display form factors
• Figure 5.3: Examples of DOOH network operators
• Figure 5.4: Examples of digital signs in retail stores
• Figure 5.5: Examples of digital signs in an office building
• Figure 5.6: An example of a digital sign in healthcare
• Figure 5.7: Information displays for transportation
• Figure 5.8: Interactive whiteboard in a classroom
• Figure 5.9: Digital menu boards
• Figure 5.10: Infotainment program for coffee & bagel shop customers
• Figure 5.11: Digital billboard
• Figure 5.12: Local and remote management of digital signage networks
• Figure 5.13: Media player form factors
• Figure 5.14: Chromebox Commercial 2 and eTILE-X19 by AOPEN
• Figure 5.15: BrightSign's lines of digital signage media players
• Figure 5.16: Rikomagic's V5, MK902II, MK68 and MK39
• Figure 5.17: Overview of WP400 media player & webOS 4.0 Smart Signage Platform
• Figure 6.1: Cellular IoT connections in the retail industry (World 2019)
• Figure 6.2: Cellular IoT retail device shipments by region (World 2018-2024)
• Figure 6.3: Cellular IoT retail device connections by region (World 2018-2024)
• Figure 6.4: Deployment of NFC and cellular technologies (World 2018-2024)
• Figure 6.5: Cellular POS terminal shipments by region (World 2018-2024)
• Figure 6.6: Cellular POS terminal installed base by region (World 2018-2024)
• Figure 6.7: NFC POS terminal shipments by region (World 2018-2024)
• Figure 6.8: NFC POS terminal installed base by region (World 2018-2024)
• Figure 6.9: mPOS terminal shipments by region (World 2018-2024)
• Figure 6.10: mPOS terminal installed base by region (World 2018-2024)
• Figure 6.11: Installed base of wirelessly connected ATMs (EU and NA 2018-2024)
• Figure 6.12: Installed base of connected vending machines (World 2019-2024)
• Figure 6.13: Connected vending machine market forecast (North America 2019-2024)
• Figure 6.14: Connected vending machine market forecast (Europe 2019-2024)
• Figure 6.15: Connected vending machine market forecast (Rest of World 2019-2024)
• Figure 6.16: Multi-space parking meter market forecast (World 2018-2024)
• Figure 6.17: Single-space parking meter market forecast (World 2018-2024)
• Figure 6.18: Installed base of contactless fare collection devices (EU and NA 2018-24)
• Figure 6.19: Digital signage display market forecast (World 2018-2024)
• Figure 6.20: Digital signage connectivity technologies (World 2018-2024)

What is the status for wireless IoT communications in the retail sector? POS terminals and on street parking solutions are two areas where the new technology is already widely adopted. The report also covers vending machines, ATMs, digital signage and ticketing machines. Berg Insight forecasts that the number of cellular IoT connections in the retail industry will grow at a CAGR of 10.0 percent from 72.4 million in 2019 to 116.6 million connections worldwide in 2024. Learn more about the business opportunities associated with the transformation of the retail industry in this new 240-page report in the IoT research series from Berg Insight.

Table of Contents

Table of Contents

List of Figures

Executive summary

1 POS terminals and ATMs

• 1.1 The card payments industry
• 1.2 Payment infrastructure
  • 1.2.1 Overview of the POS terminal market
  • 1.2.2 POS terminal form factors
  • 1.2.3 Overview of the ATM market
  • 1.2.4 ATM form factors
• 1.3 Evolution of electronic payments
  • 1.3.1 EMV migration
  • 1.3.2 Adoption of wireless IoT communications
  • 1.3.3 Rollout of NFC-ready terminals
• 1.4 POS terminal vendors
  • 1.4.1 BBPOS
  • 1.4.2 Bitel
  • 1.4.3 Castles Technology
  • 1.4.4 Centerm
  • 1.4.5 CyberNet
  • 1.4.6 Dspread Technology
  • 1.4.7 Equinox Payments
  • 1.4.8 ID Tech
  • 1.4.9 Ingenico
  • 1.4.10 Itron Electronics
  • 1.4.11 MoreFun
  • 1.4.12 Newland Payment Technology
  • 1.4.13 Nexgo
  • 1.4.14 PAX Technology
  • 1.4.15 REA Card
  • 1.4.16 Spire Payments
  • 1.4.17 SZZT Electronics
  • 1.4.18 VeriFone
  • 1.4.19 Worldline
• 1.5 ATM manufacturers and connectivity solution providers
  • 1.5.1 Contour Networks
  • 1.5.2 Diebold Nixdorf
  • 1.5.3 Digi International
  • 1.5.4 DPL Group
  • 1.5.5 NCR
  • 1.5.6 OptConnect
  • 1.5.7 Triton

2 Vending machines

• 2.1 Overview of the vending machine industry
• 2.2 Vending industry players
  • 2.2.1 Vending technology providers
  • 2.2.2 Vending machine manufacturers
  • 2.2.3 Product suppliers
  • 2.2.4 Vending operators
• 2.3 Payment systems
  • 2.3.1 Coin mechanisms and bill validators
  • 2.3.2 Cashless payments
  • 2.3.3 Mobile phone payments and NFC
• 2.4 Vending telemetry and software
  • 2.4.1 Remote monitoring of vending machines
  • 2.4.2 Vending management systems
• 2.5 Connected vending machines
  • 2.5.1 Europe
  • 2.5.2 North America
  • 2.5.3 Rest of World
• 2.6 Vending telemetry and cashless payment solution providers
  • 2.6.1 Cantaloupe Systems (USA Technologies)
  • 2.6.2 Connected Molecules
  • 2.6.3 Ingenico Group
  • 2.6.4 InHand Networks
  • 2.6.5 MatiPay (Sitael)
  • 2.6.6 Mecsel
  • 2.6.7 Nayax
  • 2.6.8 On Track Innovations
  • 2.6.9 Parlevel Systems
  • 2.6.10 Silkron
  • 2.6.11 Telemetron
  • 2.6.12 Televend (INTIS)
  • 2.6.13 USA Technologies
  • 2.6.14 Vagabond
  • 2.6.15 Vendon
  • 2.6.16 Vendwatch Telematics
  • 2.6.17 Vianet Group
• 2.7 Vending machine manufacturers
  • 2.7.1 Automated Merchandising Systems
  • 2.7.2 Azkoyen Group
  • 2.7.3 Bianchi Vending Group
  • 2.7.4 Crane
  • 2.7.5 EVOCA Group
  • 2.7.6 FAS International
  • 2.7.7 Fastcorp Vending
  • 2.7.8 Fuji Electric
  • 2.7.9 Jofemar
  • 2.7.10 Magex
  • 2.7.11 Rheavendors Group
  • 2.7.12 Royal Vendors (Coinco)
  • 2.7.13 SandenVendo
  • 2.7.14 Seaga
  • 2.7.15 Sielaff
  • 2.7.16 TCN Group
  • 2.7.17 Unicum
  • 2.7.18 Westomatic
  • 2.7.19 Wittern Group
• 2.8 Vending operators
  • 2.8.1 Aramark
  • 2.8.2 Canteen
  • 2.8.3 Coca-Cola Amatil
  • 2.8.4 Coca-Cola Bottlers Japan
  • 2.8.5 DyDo Group
  • 2.8.6 IVS Group
  • 2.8.7 Selecta
  • 2.8.8 Sodexo
  • 2.8.9 UBox

3 Parking meters

• 3.1 The parking industry
  • 3.1.1 Parking industry players
  • 3.1.2 Single-space and multi-space meters in Europe and North America
  • 3.1.3 Pay-by-phone parking
• 3.2 Connected parking meters
  • 3.2.1 Mobile data communications solutions for parking meters
  • 3.2.2 Connected multi-space parking meters
  • 3.2.3 Connected single-space parking meters
• 3.3 Parking solution vendor profiles
  • 3.3.1 Came Parkare Group
  • 3.3.2 CivicSmart
  • 3.3.3 Duncan Solutions
  • 3.3.4 Flowbird Group
  • 3.3.5 Hectronic
  • 3.3.6 IEM
  • 3.3.7 IPS Group
  • 3.3.8 MacKay Meters
  • 3.3.9 METRIC
  • 3.3.10 POM
  • 3.3.11 T2 Systems
• 3.4 Private parking operators

4 Public transport ticketing

• 4.1 Modal split of passenger transport
• 4.2 Bus and rail fleets
• 4.3 Fare collection systems
  • 4.3.1 Fare payment
  • 4.3.2 Fare collection devices
  • 4.3.3 Installed base
  • 4.3.4 Mobile data communications solutions
• 4.4 Fare collection system vendors
  • 4.4.1 Bytemark (Siemens Mobility)
  • 4.4.2 Conduent
  • 4.4.3 Cubic Transportation Systems
  • 4.4.4 FARA (Ticketer)
  • 4.4.5 Flowbird Group
  • 4.4.6 Indra
  • 4.4.7 INIT
  • 4.4.8 IVU
  • 4.4.9 Masabi
  • 4.4.10 Scheidt & Bachmann
  • 4.4.11 Thales
  • 4.4.12 Ticketer
  • 4.4.13 Tri Star Group
  • 4.4.14 Vix Technology

5 Digital signage

• 5.1 Overview of the digital signage industry
• 5.2 The digital signage value chain
  • 5.2.1 Display screen vendors
  • 5.2.2 Media player vendors
  • 5.2.3 Content management system providers
  • 5.2.4 Installers, system integrators and network operators
• 5.3 Application areas
  • 5.3.1 Retail
  • 5.3.2 Office and enterprise
  • 5.3.3 Healthcare
  • 5.3.4 Transportation
  • 5.3.5 Education
  • 5.3.6 Foodservice
  • 5.3.7 Outdoor signage
• 5.4 Evolution of the digital signage industry
  • 5.4.1 From non-connected to connected digital signs
  • 5.4.2 Media player form factors
  • 5.4.3 Display technologies
• 5.5 Media player vendors
  • 5.5.1 Advantech
  • 5.5.2 AOPEN
  • 5.5.3 Arrow Electronics
  • 5.5.4 BrightSign
  • 5.5.5 IAdea
  • 5.5.6 IBASE
  • 5.5.7 Rikomagic
  • 5.5.8 Shuttle
• 5.6 Display screen vendors
  • 5.6.1 DynaScan Technology
  • 5.6.2 Elo Touch Solutions
  • 5.6.3 Leyard and Planar
  • 5.6.4 LG Electronics
  • 5.6.5 NEC Display Solutions
  • 5.6.6 Panasonic
  • 5.6.7 Samsung Electronics
  • 5.6.8 Sharp
• 5.7 Content management system providers
  • 5.7.1 BroadSign
  • 5.7.2 Cineplex Digital Media
  • 5.7.3 Four Winds Interactive
  • 5.7.4 Grassfish
  • 5.7.5 Industry Weapon
  • 5.7.6 Rise Vision
  • 5.7.7 RMG
  • 5.7.8 Scala (STRATACACHE)
  • 5.7.9 Signagelive
  • 5.7.10 STRATACACHE
  • 5.7.11 Wondersign

6 Forecasts and conclusions

• 6.1 Wireless IoT in the retail industry
  • 6.1.1 Cellular IoT device shipments
  • 6.1.2 Cellular IoT network connections
• 6.2 Market trends and drivers
  • 6.2.1 Uptake of wireless IoT in POS terminals is steady while NFC is ubiquitous
  • 6.2.2 ATMs in offsite locations benefit from cellular connectivity
  • 6.2.3 The business case for vending telemetry continues to improve
  • 6.2.4 The parking meter industry leads in the adoption of wireless IoT
  • 6.2.5 Public transport ticketing will move to systems with real-time authorization
  • 6.2.6 Digital signage has become a central platform for digital marketing
• 6.3 Market forecasts
  • 6.3.1 POS terminals
  • 6.3.2 ATMs
  • 6.3.3 Vending machines
  • 6.3.4 Parking meters
  • 6.3.5 Public transport ticketing
  • 6.3.6 Digital Signage
• Glossary