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市場調査レポート

世界市場における新興の小売技術

Customer-facing Retail Technologies: Global Markets

発行 BCC Research 商品コード 136639
出版日 ページ情報 英文 204 Pages
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世界市場における新興の小売技術 Customer-facing Retail Technologies: Global Markets
出版日: 2010年10月30日 ページ情報: 英文 204 Pages

当商品の販売は、2016年07月01日を持ちまして終了しました。

概要

当レポートでは、世界の小売技術市場の現状と見通しについて調査分析し、製品タイプ別の各種市場影響因子、課題、技術動向、価格動向、市場成長予測(〜2015年)、競合構造、市場シェア、主要企業のプロファイルなどをまとめ、概略以下の構成でお届けいたします。

第1章 イントロダクション

第2章 サマリー

第3章 POS端末

  • 概要
  • 市場区分
  • 主要課題・懸念事項
  • 産業関連規制・コンプライアンス
  • 市場影響因子
  • 技術動向
  • 価格動向
  • 世界市場予測
  • 産業構造

第4章 セルフチェックアウトシステム

  • 概要
  • 製品区分
  • 市場区分
  • 主な課題・懸念事項
  • 市場影響因子
  • 技術分析
  • 価格分析
  • 世界市場予測
  • 産業構造

第5章 電子決済POS端末

  • 概要
  • 市場区分
  • 製品区分
  • 産業規格・政府規制
  • 非接触システム:規格
  • MASTERCARD POS端末セキュリティ
  • 産業における課題と懸念
  • 市場影響因子
  • 技術動向
  • 価格分析
  • 世界市場予測
  • 産業構造

第6章 モバイルスキャナー

  • 概要
  • 主な課題と懸念事項
  • 市場影響因子
  • 技術動向
  • 価格分析
  • 世界市場予測
  • 産業構造
  • 試験段階の小売技術
  • 主要課題・懸念事項
  • 成長牽引因子
  • 総論
目次
Product Code: IFT075A

Abstract

Highlights

  • The total global market for retail technologies at the storefront, including point-of-sale terminals, electronic fund transfer point-of-sale terminals, self-checkout terminals, and mobile self-scanners, is estimated at nearly $7 billion in 2010 and is expected to reach $9.5 billion in 2015, a compound annual growth rate (CAGR) of 6.3%.
  • Self-checkout systems will experience the most dramatic growth over the forecast period. This sector is valued at nearly $483 million in 2010 and is expected to grow at a 17.9% compound annual growth rate (CAGR) to reach $1.1 billion in 201Mobile self-scanners will also experience robust growth, increasing from $54 million in 2010 to $119 million in 2015, a compound annual growth rate (CAGR) of 16.9%.

INTRODUCTION

This study describes and analyzes existing and emerging retail store technologies at a global level. The report encompasses a broad range of technologies found in the checkout point of the store, which include point of sale (POS), self-checkout systems, and electronic fund transfer point of sale (EFT-POS), and mobile scanners also known as mobile shopping devices.

THIS REPORT

  • Provides an overview of the retail technology industry, including the various factors and trends that affect the industry from the perspective of technology vendors, retailers, and customers
  • Contains global forecasts and market trend analyses for the point-of-sale, self-checkout systems and electronic fund transfer point-of-sale systems industries, mobile self-scanners/shopping devices as well as a qualitative section on emerging technologies
  • Analysis of market trends, citing data for 2009, estimates for 2010, and 5-year forecasts, including 5-year compound annual growth rates (CAGRs), through 2015
  • Considers the market by geography, that is, North America, Europe, the Middle East, and Africa (EMEA), Asia-Pacific (including Australia, Japan, and New Zealand), and Latin/South America (including Mexico) as well as by retail verticals (e.g., grocery, drug stores) and also contains qualitative pricing and technology analyses

STUDY GOALS AND OBJECTIVES

The objectives of this study include the following:

  • An overview of the changing retail technology industry and a comprehensive analysis of the customer-facing technologies at the checkout location
  • Forecasting the market in terms of sales and revenues for the point-of-sale terminal, self-checkout system, mobile self-scanners, and electronic fund transfer point-of-sale terminal industries by geography and retail verticals
  • Trends and factors that will have the greatest impact on these industries
  • Market force analysis for new and emerging technologies in the retail technology market at the point of sale
  • Identify and evaluate the impact of economic, business, demographic, technological, legal/regulatory, and other factors that will drive the future market for each of these new technologies
  • Competitive and market share analysis of the key players in these industries

REASONS FOR DOING THE STUDY

BCC Research commissioned this study to provide a comprehensive analysis of emerging and existing customer-facing retail store technologies. Unlike other market studies, which focus in great detail on one specific technology segment such as POS terminals or a specific geographic segment such as Asia-Pacific (APAC), this report covers all of the major technologies and segments in significant detail. This provides the reader with an overview of the entire industry while providing an objective quantitative analysis.

In the current economic climate, retailers and technology vendors are facing unprecedented fiscal pressures, and this report explores a range of self-service technologies that retailers can use to maintain a competitive advantage and improve customer satisfaction.

SCOPE OF REPORT

This report addresses the global market for retail technology and covers the following technologies:

  • Point-of-sale terminals
  • Electronic fund transfer point-of-sale terminals
  • Self-checkout terminals
  • Mobile self-scanners

The study is organized around the following major topics for each of the technologies:

  • Executive summary
  • Overview
  • Market forces: Drivers and impediments (factors that will influence the long-term development of the market)
  • Industry challenges and concerns
  • Technology analysis
  • Pricing analysis
  • Geographic analysis and market sizes by geography and retail verticals
  • Industry structure and market shares
  • Company profiles

Within the retail environment, the following retail formats are included in the study: supermarkets and grocery stores, convenience stores and gasoline stations, and drug and convenience stores and specialty retail. Supermarkets include hypermarkets and department stores, while the cash-and-carry format is part of the wholesale operations in each of the categories. Food service and hospitality, which includes fine dining, restaurants, is not included in this study as it focuses only on the retail environment.

Products used for in-store inventory and supply-chain management, such as handheld terminals, are excluded from this study as the research focuses only on the customer-facing technologies at the checkout point. The other self-service technologies, such as DVD kiosks and vending machines, are excluded from this research as well.

The geographical scope of this report is the global market.

INTENDED AUDIENCE

This report is an exhaustive study of customer-facing retail store technologies with crucial statistics and analysis on the market structure, market size, retail vertical segments, emerging and existing trends and technologies, major opportunities, and market shares of key players.

This report has been written for the entire retail community, including the following:

  • Technology vendors, distributors, and retailers
  • System integrators, resellers, and consultants
  • Financial institutions such as investment banks and venture capitalists
  • Analyst communities

METHODOLOGY AND INFORMATION SOURCES

Both primary and secondary research methodologies were used in preparing this study. The findings and conclusions of this report are based on information gathered from technology vendors, retailers, customers, and integrators. The information obtained through primary interviews was compiled and analyzed with the information obtained through an extensive review of secondary sources. Secondary sources include books, newspapers, trade journals and publications, white papers, industry portals, company literature, trade associations, monitoring industry news and developments, and online databases. Information for our company profiles was primarily obtained from the companies themselves, especially the larger, publicly owned firms.

The base year of the report is 2010, with forecast data provided through 2015. Historical, base year and forecast data are provided for each market segment of this report. Growth rates are determined through a compilation of data, including past trends, future trends, and market forces, such as market drivers and restraints and their impact, product acceptability, and replacement rate. All dollar projections presented in this report are in 2010 constant dollars.

Table of Contents

Chapter- 1: INTRODUCTION -- Complimentary 5

  • THIS REPORT 1
  • STUDY GOALS AND OBJECTIVES 1
  • REASONS FOR DOING THE STUDY 2
  • SCOPE OF REPORT 2
  • INTENDED AUDIENCE 3
  • METHODOLOGY AND INFORMATION SOURCES 3
  • ANALYST CREDENTIALS 4
  • RELATED REPORTS 4
  • BCC ONLINE SERVICES 4
  • DISCLAIMER 5

Chapter-2: SUMMARY 2

  • SUMMARY TABLE GLOBAL MARKET FOR RETAIL CUSTOMER-FACING TECHNOLOGIES, THROUGH 2015 ($ MILLIONS) 6
  • SUMMARY FIGURE GLOBAL MARKET FOR CUSTOMER-FACING STORE TECHNOLOGIES, 2009-2015 ($ MILLIONS) 6
  • SUMMARY (CONTINUED) 7

Chapter-3: POINT-OF-SALE TERMINALS 49

  • OVERVIEW 8
  • OVERVIEW (CONTINUED) 9
  • MARKET SEGMENTATION 10
  • KEY CHALLENGES AND CONCERNS 11
  • SYSTEMS INTEGRATION 11
  • PRICE PRESSURE 11
  • ADVENT OF OTHER SHOPPING CHANNELS: MOBILE AND ONLINE 11
  • INDUSTRY REGULATIONS AND COMPLIANCE 12
  • MARKET FORCES: DRIVERS AND IMPEDIMENTS 12
  • MARKET DRIVERS 13
  • Replacement Systems Lead to New Terminal Sales 13
  • Demand from Emerging Nations 13
  • Demand for "Green" Technology Products 14
  • Increasing Demand for Advanced Multi-functional POS Terminals 15
  • Payment Card Industry Data Security Standard Compliance 15
  • Price Reductions 16
  • MARKET IMPEDIMENTS 16
  • Saturated Market in North America and the EMEA 16
  • Long Replacement Cycles 17
  • Self-Service Technologies 17
  • Technological Advancements 18
  • Economic Conditions' Influence on Retailers' Buying Decisions 18
  • TECHNOLOGY TRENDS 18
  • HARDWARE 19
  • SOFTWARE 19
  • OPERATING SYSTEMS 20
  • PERIPHERALS 21
  • PRICING TRENDS 21
  • PRICE TRENDS AND INSTALLATION COSTS 21
  • WORLD MARKET FORECASTS 22
  • TABLE 1 PROJECTED POS TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 23
  • FIGURE 1 PROJECTED POS TERMINALS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 24
  • TABLE 2 PROJECTED POS TERMINAL UNIT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 24
  • FIGURE 2 PROJECTED POS TERMINAL UNIT SALES GROWTH BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 25
  • FIGURE 3 POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 25
  • FIGURE 3 (CONTINUED) 26
  • TABLE 3 POINT-OF-SALE TERMINALS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 26
  • FIGURE 4 POINT-OF-SALE TERMINALS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 27
  • NORTH AMERICA 27
  • Market Overview 27
  • North American Market Forecasts 28
  • TABLE 4 PROJECTED POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 29
  • FIGURE 5 PROJECTED POS TERMINALS MARKET IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 30
  • TABLE 5 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 30
  • FIGURE 6 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 31
  • EUROPE, THE MIDDLE EAST, AND AFRICA 31
  • Market Overview 31
  • Market Overview (Continued) 32
  • EMEA Market Forecasts 33
  • TABLE 6 PROJECTED POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 34
  • FIGURE 7 PROJECTED POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 35
  • TABLE 7 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 35
  • FIGURE 8 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 36
  • ASIA-PACIFIC 36
  • Market Overview 36
  • Market Overview (Continued) 37
  • Asia-Pacific Market Forecasts 38
  • TABLE 8 PROJECTED POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 39
  • FIGURE 9 PROJECTED POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 40
  • TABLE 9 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 40
  • FIGURE 10 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 41
  • LATIN AMERICA 41
  • Market Overview 41
  • Latin American Market Forecasts 42
  • Latin American Market Forecasts (Continued) 43
  • TABLE 10 PROJECTED POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 44
  • FIGURE 11 PROJECTED POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 44
  • TABLE 11 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 45
  • FIGURE 12 PROJECTED POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 45
  • INDUSTRY STRUCTURE 45
  • COMPETITIVE ANALYSIS 46
  • MAJOR COMPANIES AND MARKET SHARES 47
  • TABLE 12 COMPANY MARKET SHARES BY REVENUES IN THE POINT-OF-SALE TERMINALS INDUSTRY, 2010 (%) 47
  • FIGURE 13 COMPANY MARKET SHARES BY REVENUES IN THE POINT-OF-SALE TERMINALS INDUSTRY, 2010 (%) 48
  • COMPANY PROFILES 48
  • Dell 48
  • Overview 48
  • Point-of-Sale Terminals 49
  • Fujitsu 49
  • Fujitsu America, Inc. 49
  • Overview 49
  • Point-of-Sale Terminals 50
  • HP 50
  • Overview 50
  • Point-of-Sale Terminals 50
  • IBM 51
  • Overview 51
  • Point-of-Sale Terminals 51
  • NCR 52
  • Overview 52
  • Point-of-Sale Terminals 53
  • Wincor Nixdorf AG 53
  • Wincor Nixdorf, Inc. (U.S.) 53
  • Overview 54
  • Point-of-Sale Terminals 54
  • OTHER KEY VENDORS 54
  • DigiPoS Store Solutions, Inc. 55
  • Panasonic Corporation 55
  • Panasonic Corp. of North America 55
  • Posiflex 55
  • Posiflex (Continued) 56

Chapter-4: SELF-CHECKOUT SYSTEMS 52

  • OVERVIEW 57
  • OTHER DEVICE DRIVERS/PERIPHERALS 58
  • OTHER DEVICE DRIVERS/PERIPHERALS (CONTINUED) 59
  • PRODUCT SEGMENTATION 60
  • MARKET SEGMENTATION 60
  • KEY CHALLENGES AND CONCERNS 61
  • REDUCTION IN IMPULSE PURCHASES 61
  • SECURITY CONCERNS 62
  • INTEGRATION ISSUES 63
  • EMERGENCE OF NEW TECHNOLOGIES 64
  • CUSTOMER AND STORE PERSONNEL ACCEPTANCE AND CUSTOMER SERVICE 65
  • MARKET FORCES: DRIVERS AND IMPEDIMENTS 65
  • MARKET DRIVERS 66
  • Self-Checkout Terminals Lead to Increased Labor Productivity and Resource Utilization 66
  • Customer Experience Faster Checkouts and a Better Shopping Experience 66
  • Self-Checkout Terminals as a Competitive Edge 67
  • Self-Checkout Terminals Lead to Reduction in Operating Costs 68
  • Adoption of Portable/Mobile Bar Code Scanners 68
  • Increased Demand for Self-Service Technology 68
  • Increasing Demand from Growing Markets 69
  • Marked Reduction in Employee Theft 69
  • MARKET IMPEDIMENTS 70
  • High Cost of Installation 70
  • Economic Conditions 70
  • Lack of Interaction and Availability of Cheap Labor 71
  • Security Concerns among Retailers 71
  • TECHNOLOGY TRENDS: SELF-CHECKOUT TERMINALS 72
  • HARDWARE 73
  • Compact Systems 73
  • Cash Recycling 73
  • Cashless Checkout 73
  • RFID 74
  • SOFTWARE 74
  • PRICING ANALYSIS 75
  • PRICE TRENDS AND INSTALLATION COSTS 75
  • WORLD MARKET FORECASTS 76
  • TABLE 13 PROJECTED SELF-CHECKOUT TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 77
  • FIGURE 14 PROJECTED SELF-CHECKOUT TERMINALS MARKET BY GEOGRAPHY, 2009-2015 ($ MILLIONS) 77
  • TABLE 14 PROJECTED SELF-CHECKOUT TERMINALS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHY, THROUGH 2015 (THOUSANDS) 78
  • FIGURE 15 PROJECTED SELF-CHECKOUT TERMINALS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 78
  • FIGURE16 SELF-CHECKOUT TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 79
  • TABLE 15 PROJECTED MARKET IN SELF-CHECKOUT TERMINALS BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 80
  • FIGURE 17 SELF-CHECKOUT TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 80
  • FIGURE 17 (CONTINUED) 81
  • NORTH AMERICA 81
  • Market Overview 81
  • Market Overview (Continued) 82
  • North American Market Forecasts 83
  • TABLE 16 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN NORTH AMERICA BY RETAIL VERTICAL, THROUGH 2015 ($ MILLIONS) 84
  • FIGURE 18 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 84
  • TABLE 17 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, THROUGH 2015 (THOUSANDS) 85
  • FIGURE 19 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 85
  • EUROPE, THE MIDDLE EAST, AND AFRICA 86
  • Market Overview 86
  • EMEA Market Forecasts 87
  • TABLE 18 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 88
  • FIGURE 20 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN THE EMEA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 89
  • TABLE 19 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 89
  • FIGURE 21 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 90
  • ASIA-PACIFIC 90
  • Market Overview 90
  • Market Overview (Continued) 91
  • Asia-Pacific Market Forecasts 92
  • TABLE 20 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 93
  • FIGURE 22 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 94
  • TABLE 21 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 94
  • FIGURE 23 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 95
  • LATIN AMERICA 95
  • Market Overview 95
  • Latin American Market Forecasts 96
  • TABLE 22 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 97
  • FIGURE 24 PROJECTED SELF-CHECKOUT SYSTEMS MARKET IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 98
  • TABLE 23 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 98
  • FIGURE 25 PROJECTED SELF-CHECKOUT SYSTEMS UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 99
  • INDUSTRY STRUCTURE: SELF-CHECKOUT TERMINALS 99
  • COMPETITIVE ANALYSIS 99
  • MARKET SHARE ANALYSIS 100
  • TABLE 24 COMPANY MARKET SHARES BY REVENUES IN THE SELF-CHECKOUT TEMRINALS INDUSTRY, 2010 (%) 101
  • COMPANY PROFILES 101
  • Fujitsu 101
  • Fujitsu,America 101
  • Overview 102
  • Self-Checkout Terminals 102
  • IBM Corp. 103
  • Overview 103
  • Self-Checkout Terminals 103
  • NCR 104
  • Overview 104
  • Self-Checkout Terminals 104
  • Wincor Nixdorf AG 105
  • Wincor Nixdorf, Inc. (U.S.) 106
  • Overview 106
  • Self-Checkout Terminals 106
  • OTHER KEY VENDORS 107
  • ECRS Software Corp. 107
  • Itautec S.A. 107
  • Pan-Oston 108

Chapter-5: ELECTRONIC FUND TRANSFER POINT-OF-SALE TERMINALS 51

  • OVERVIEW 109
  • MARKET SEGMENTATION 110
  • PRODUCT SEGMENTATION 111
  • PIN PAD 111
  • COUNTERTOP 111
  • WIRELESS 111
  • CONTACTLESS 112
  • SIGNATURE CAPTURE 112
  • UNATTENDED 112
  • INDUSTRY STANDARDS AND GOVERNMENT REGULATION: EFT-POS 113
  • EMV: CHIP AND PIN 113
  • PCI 114
  • PCI DSS 114
  • PCI PED 114
  • PA-DSS 115
  • CONTACTLESS SYSTEMS: STANDARDS 115
  • MASTERCARD POINT-OF-SALE TERMINAL SECURITY 116
  • INDUSTRY CHALLENGES AND CONCERNS: EFT-POS 117
  • CONCERNS OVER THE DEVELOPMENT OF NEW STANDARDS/REGULATIONS 117
  • TERMINAL VULNERABILITY 118
  • PRICE PRESSURES AMONG VENDORS 118
  • DEVELOPMENT OF NEW PAYMENT METHODS 119
  • COMPETITIVE PRESSURES AMONG VENDORS 119
  • INACCURATE FORECASTS 119
  • MARKET FORCES: MARKET DRIVERS AND INHIBITORS 120
  • MARKET DRIVERS 120
  • Regulations and Worldwide Fraud Rates 120
  • Increasing Trend toward Contactless Payment: Card and Mobile Payments 121
  • SPVA' s Focus on Security Will Drive Standardization Further 121
  • Emerging Markets and Increasing Trend toward Card Payment 122
  • Replacement Wave and Value-Added Services 123
  • Faster Connectivity 123
  • MARKET IMPEDIMENTS 124
  • Market Saturation 125
  • Refurbished Units Might Impede the Growth of New Terminals 125
  • Economic Conditions and Device Replacement Cycle 125
  • TECHNOLOGY TRENDS: EFT-POS 125
  • WIRELESS AND IP-ENABLED TERMINALS 126
  • CONTACTLESS PAYMENT THROUGH CARDS AND MOBILE PHONES USING RFID AND NFC 126
  • Contactless Payment through ...(Continued) 127
  • PRICING ANALYSIS: EFT-POS 128
  • PRICE TRENDS AND INSTALLATION COSTS 128
  • WORLD MARKET FORECASTS FOR EFT-POS 129
  • TABLE 25 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION FOR THE ENTIRE PAYMENT INDUSTRY, 2010 (%) 129
  • FIGURE 26 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION FOR THE ENTIRE PAYMENT INDUSTRY, 2010 (%) 129
  • WORLD MARKET FORECASTS ... (CONTINUED) 130
  • TABLE 26 PROJECTED EFT-POS TERMINALS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 131
  • FIGURE 27 PROJECTED EFT-POS TERMINALS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 131
  • TABLE 27 PROJECTED EFT-POS TERMINALS UNIT SHIPMENT GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 132
  • FIGURE 28 PROJECTED EFT-POS TERMINALS UNIT SHIPMENT GROWTH BY GEOGRAPHIC REGION, 2009-2015 (THOUSANDS) 132
  • FIGURE 29 EFT-POS TERMINALS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 133
  • TABLE 28 EFT-POS TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 134
  • FIGURE 30 EFT-POS TERMINALS REVENUE SHARES BY RETAIL VERTICAL, 2010 (%) 134
  • NORTH AMERICA 134
  • Market Overview 134
  • Market Overview (Continued) 135
  • North American Market Forecasts 136
  • TABLE 29 PROJECTED EFT-POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 137
  • FIGURE 31 PROJECTED EFT-POS TERMINAL MARKET IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 137
  • TABLE 30 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 138
  • FIGURE 32 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICAL, 2009-2015 (THOUSANDS) 138
  • EUROPE, THE MIDDLE EAST, AND AFRICA 139
  • Market Overview 139
  • EMEA Market Forecasts 140
  • TABLE 31 PROJECTED EFT-POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 141
  • FIGURE 33 PROJECTED EFT-POS TERMINAL MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 141
  • TABLE 32 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 142
  • FIGURE 34 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 142
  • ASIA-PACIFIC 143
  • Market Overview 143
  • Asia-Pacific Market Forecasts 144
  • TABLE 33 PROJECTED EFT-POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 145
  • FIGURE 35 PROJECTED EFT-POS TERMINAL MARKET IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 146
  • TABLE 34 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 146
  • FIGURE 36 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN ASIA-PACIFIC BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 147
  • LATIN AMERICA 147
  • Market Overview 147
  • Latin American Market Forecasts 148
  • TABLE 35 PROJECTED EFT-POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 149
  • FIGURE 37 PROJECTED EFT-POS TERMINAL MARKET IN LATIN AMERICA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 150
  • TABLE 36 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 150
  • FIGURE 38 PROJECTED EFT-POS TERMINAL UNIT SHIPMENT GROWTH IN LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 151
  • INDUSTRY STRUCTURE: EFT-POS 151
  • COMPETITIVE ANALYSIS 152
  • MAJOR COMPANIES AND MARKET SHARES 153
  • TABLE 37 COMPANY MARKET SHARES BY UNIT SHIPMENTS IN THE EFT-POS TERMINALS INDUSTRY, 2010 (%) 153
  • COMPANY PROFILES 154
  • Hypercom Corp. 154
  • Overview 154
  • EFT-POS Terminals Market 154
  • Ingenico 155
  • Ingenico (North America) 155
  • Overview 155
  • EFT-POS Terminals Market 155
  • VeriFone 156
  • Overview 156
  • EFT-POS Terminals Market 156
  • OTHER KEY VENDORS 157
  • Bitel 157
  • CyberNet, Inc. 158
  • CyberNet USA 158
  • Gemalto N.V. 158
  • Panasonic Corp. of North America 159
  • PAX Technology 159

Chapter-6: MOBILE SCANNERS 45

  • OVERVIEW 160
  • OVERVIEW (CONTINUED) 161
  • OVERVIEW (CONTINUED) 162
  • KEY CHALLENGES AND CONCERNS 163
  • CONCERN OVER CUSTOMER ACCEPTANCE 163
  • INTEGRATION WITH OTHER DEVICES AND SOLUTIONS 164
  • ECONOMIC RECESSION COULD ACT AS A DETERRENT 165
  • MARKET FORCES: DRIVERS AND IMPEDIMENTS 165
  • MARKET DRIVERS 165
  • Faster Checkout 165
  • Increased Labor Productivity and Resource Utilization 166
  • Lower Operating Costs 167
  • Increase in Promotional Sales and Impulse Purchases 168
  • Increasing Demand and Adoption of Self-Service Devices Especially Self-Checkout Terminals 168
  • Mobile Scanners as Customer Relationship Management Devices 169
  • Replacement Market Leading to Increased Product Penetration in Western Europe 169
  • MARKET IMPEDIMENTS 170
  • High Installation Costs 170
  • Market/Economic Conditions 171
  • Customer/Retailer Acceptance of Mobile Scanners 171
  • Labor as a Deterrent 172
  • New Technologies Could Hinder Growth 173
  • TECHNOLOGY TRENDS: MOBILE SCANNERS 173
  • INCREASED SUPPORT OF BAR CODES 173
  • OPEN SOURCE ARCHITECTURE 174
  • ADVERTISEMENTS AND PROMOTIONS 174
  • PAYMENT AT THE POD 174
  • PRICING ANALYSIS 175
  • PRICE TRENDS AND INSTALLATION COSTS 175
  • WORLD MARKET FORECASTS 176
  • TABLE 38 PROJECTED MOBILE SELF-SCANNERS MARKET BY GEOGRAPHIC REGION, THROUGH 2015 ($ MILLIONS) 177
  • FIGURE 39 PROJECTED MOBILE SELF-SCANNERS MARKET BY GEOGRAPHIC REGION, 2009-2015 ($ MILLIONS) 177
  • TABLE 39 PROJECTED MOBILE SELF-SCANNERS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, THROUGH 2015 (THOUSANDS) 178
  • FIGURE 40 PROJECTED MOBILE SELF-SCANNERS UNIT SHIPMENT SALES GROWTH BY GEOGRAPHIC REGION, 2009-2015 (THOUSANDS) 178
  • FIGURE 41 MOBILE SCANNERS REVENUE SHARES BY GEOGRAPHIC REGION, 2010 (%) 179
  • TABLE 40 PROJECTED MARKET IN MOBILE SELF-SCANNERS BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 179
  • FIGURE 42 MOBILE SCANNERS REVENUE SHARES BY RETAIL VERTICALS, 2010 (%) 180
  • FIGURE 43 MOBILE SCANNERS REVENUE SHARES BY RETAIL VERTICALS, 2015 (%) 180
  • FIGURE 43 (CONTINUED) 181
  • NORTH AMERICA 181
  • Market Overview 181
  • North American Market Forecasts 182
  • North American ... (Continued) 183
  • TABLE 41 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 184
  • FIGURE 44 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 184
  • TABLE 42 PROJECTED MOBILE SCANNERS MARKET IN NORTH AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 185
  • FIGURE 45 PROJECTED MOBILE SCANNERS SALES GROWTH IN NORTH AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 185
  • EUROPE, THE MIDDLE EAST, AND AFRICA 186
  • Market Overview 186
  • EMEA Market Forecasts 187
  • EMEA Market Forecasts (Continued) 188
  • TABLE 43 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 189
  • FIGURE 46 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN THE EMEA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 189
  • TABLE 44 PROJECTED MOBILE SCANNERS MARKET IN THE EMEA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 190
  • FIGURE 47 PROJECTED MOBILE SCANNERS MARKET IN THE EMEA BY RETAIL VERTICAL, 2009-2015 ($ MILLIONS) 190
  • ASIA-PACIFIC AND LATIN AMERICA 191
  • Market Overview 191
  • Asia-Pacific and Latin America Market Forecasts 192
  • Asia-Pacific and ... (Continued) 193
  • TABLE 45 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 (THOUSANDS) 194
  • FIGURE 48 PROJECTED MOBILE SCANNERS UNIT SHIPMENT GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 (THOUSANDS) 194
  • TABLE 46 PROJECTED MOBILE SCANNERS MARKET IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, THROUGH 2015 ($ MILLIONS) 195
  • FIGURE 49 PROJECTED MOBILE SCANNERS SALES GROWTH IN ASIA-PACIFIC AND LATIN AMERICA BY RETAIL VERTICALS, 2009-2015 ($ MILLIONS) 195
  • MOBILE SCANNERS: INDUSTRY STRUCTURE 195
  • COMPETITIVE ANALYSIS 196
  • MARKET SHARE ANALYSIS 197
  • TABLE 47 COMPANY MARKET SHARES BY REVENUES IN THE MOBILE SELF-SCANNERS INDUSTRY, 2010 (%) 197
  • COMPANY PROFILES 197
  • Datalogic S.p.A. 197
  • Overview 198
  • Mobile Scanning Devices 198
  • Motorola 199
  • Overview 199
  • Mobile Scanning Devices 199
  • Wincor Nixdorf International GmbH 200
  • Overview 200
  • Mobile Scanning Devices 200
  • CUSTOMER-FACING RETAIL TECHNOLOGIES IN THE PILOT PHASE 201
  • SMART CARTS 201
  • KEY CHALLENGES AND CONCERNS 202
  • GROWTH DRIVERS 203
  • CONCLUSION 204
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