表紙:ヘルスケア向けバーチャルアシスタント市場
市場調査レポート
商品コード
1024080

ヘルスケア向けバーチャルアシスタント市場

Healthcare Virtual Assistants Market

出版日: | 発行: BCC Research | ページ情報: 英文 121 Pages | 納期: 即納可能 即納可能とは

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ヘルスケア向けバーチャルアシスタント市場
出版日: 2021年08月13日
発行: BCC Research
ページ情報: 英文 121 Pages
納期: 即納可能 即納可能とは
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ハイライト

世界のヘルスケア向けバーチャルアシスタントの市場規模は、2021年の11億米ドルから、2026年には60億米ドルに成長すると予想され、2021年から2026年の期間における複合年間成長率(CAGR)は39.5%となる見通しです。

ヘルスケア向けバーチャルアシスタントの一分野であるスマートスピーカー市場は、2021年の8億1,310万米ドルから2026年には44億米ドルに成長し、2021年から2026年の期間の複合年間成長率(CAGR)は40.1%になると予想されています。チャットボット市場は、2021年の3億1730万米ドルから2025年には16億米ドルに成長し、2021年から2026年の期間のCAGRは37.8%になると予想されています。

当レポートでは、世界のヘルスケア向けバーチャルアシスタント市場を調査し、市場および技術の概要、製品・技術・エンドユーザー・地域別の市場規模の推移と予測、市場動向、市場の成長性、市場の成長要因および抑制要因、市場機会、課題、競合情勢、主要企業のプロファイルなどをまとめています。

目次

第1章 イントロダクション

第2章 総論とハイライト

第3章 市場と技術の背景

  • 人工知能と機械学習:概要
  • 人工知能
  • 機械学習
  • 自然言語処理
  • ヘルスケアにおける人工知能
  • 患者とヘルスケアのためのバーチャルアシスタント
  • AIを利用したチャットボット
  • ラボの結果を説明するためのロボット
  • ロボット支援手術
  • AI/MLによる自動画像診断
  • AIを活用したパーソナルヘルスコンパニオン
  • 腫瘍学:AIによる皮膚がんの検出
  • 病理学におけるAI
  • AIによる希少疾患の検出
  • ヘルスケアにおけるAIのサイバーセキュリティアプリケーション
  • AI/MLによる投薬管理
  • AI/ウェアラブルによるヘルスモニタリング
  • インテリジェントバーチャルアシスタント:概要
  • インテリジェントバーチャルアシスタントの主な利点
  • インテリジェントバーチャルアシスタントを使用する理由
  • インテリジェントバーチャルアシスタントの主な機能
  • インテリジェントバーチャルアシスタントに関連する動向
  • インテリジェントバーチャルアシスタントソフトウェアの潜在的な問題
  • ヘルスケアチャットボット
  • ヘルスケアチャットボットアプリケーション
  • 規制の側面
  • 1996年の医療保険の相互運用性と説明責任に関する法律(HIPAA)
  • HITRUSTCSFコンプライアンス
  • アジア太平洋のデジタル健康規制

第4章 新型コロナウイルス感染症(COVID-19)の影響

  • 概要
  • COVID-19パンデミック渦中においてバーチャルアシスタントが人気を博している理由
  • 経験豊富なリモートワーカーに対する突然の需要
  • バーチャルアシスタントは収益の損失を補うのに役立つ
  • 迅速で柔軟なサービスの必要性
  • オンデマンドの専門知識
  • スキルセットの自由な組み合わせが可能
  • 保健システムの準備
  • テクノロジープロバイダーの準備
  • コロナ後のヘルスデリバリーにおけるバーチャルアシスタントの影響
  • 結論

第5章 市場力学

  • 市場の推進力
  • スマートフォンユーザー数の増加とヘルスケアアプリケーションの使用の増加
  • 優れた優れたヘルスケア提供に対する需要の高まり
  • 慢性疾患の有病率の増加
  • ヘルスケア向けバーチャルアシスタントの受け入れを後押しするCOVID-19
  • 市場の抑制要因
  • ヘルスケア部門における患者データのセキュリティと構造化データの欠如に関する新たな懸念
  • 市場機会
  • ヘルスケア向けバーチャルアシスタントツールでの多言語支援
  • 会話型バーチャルアシスタントツールの改善への注目の高まり
  • 競合情勢
  • Nuance Communications Inc.
  • Amazon
  • Verint Systems Inc.

第6章 市場内訳:製品別

  • 世界のヘルスケア向けバーチャルアシスタント市場:製品別
  • スマートスピーカー
  • チャットボット

第7章 市場内訳:技術別

  • 世界のヘルスケア向けバーチャルアシスタント市場:技術別
  • 自動音声認識
  • テキストベース
  • テキスト読み上げ

第8章 市場内訳:エンドユーザー別

  • 世界のヘルスケア向けバーチャルアシスタント市場:エンドユーザー別
  • 医療提供者
  • 保険者
  • 患者
  • その他

第9章 市場内訳:地域別

  • 世界のヘルスケア向けバーチャルアシスタント市場:地域別
  • 北米
  • 欧州
  • アジア太平洋地域
  • ラテンアメリカ

第10章 企業プロファイル

  • AMAZON.COM INC.
  • ADA HEALTH
  • BABYLON HEALTHCARE SERVICES LTD.
  • EGAIN CORP.
  • HEALTHTAP INC.
  • INFERMEDICA
  • KOGNITO
  • MEDRESPOND LLC
  • MICROSOFT CORP.
  • NUANCE COMMUNICATIONS INC.
  • SENSELY INC.
  • VERINT SYSTEMS INC.

第11章 付録:頭字語

図表

List of Tables

  • Summary Table : Global Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 1 : Global Ranking of Vendors of Healthcare Virtual Assistants, 2019
  • Table 2 : Global Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 3 : Global Market for Smart Speakers in Healthcare Virtual Assistants, by Region, Through 2026
  • Table 4 : Global Market for Chatbots in Healthcare Virtual Assistants, by Region, Through 2026
  • Table 5 : Global Market for Healthcare Virtual Assistants, by Technology, Through 2026
  • Table 6 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, by Region, Through 2026
  • Table 7 : Global Market for Text-Based Healthcare Virtual Assistants, by Region, Through 2026
  • Table 8 : Global Market for Text-To-Speech Healthcare Virtual Assistants, by Region, Through 2026
  • Table 9 : Global Market for Healthcare Virtual Assistants, by End User, Through 2026
  • Table 10 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, by Region, Through 2026
  • Table 11 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, by Region, Through 2026
  • Table 12 : Global Market for Healthcare Virtual Assistants for Patients, by Region, Through 2026
  • Table 13 : Global Market for Healthcare Virtual Assistants for Other End Users, by Region, Through 2026
  • Table 14 : Global Market for Healthcare Virtual Assistants, by Region, Through 2026
  • Table 15 : North American Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 16 : North American Market for Healthcare Virtual Assistants, by Country, Through 2026
  • Table 17 : European Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 18 : European Market for Healthcare Virtual Assistants, by Country, Through 2026
  • Table 19 : Asia-Pacific Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 20 : Asia-Pacific Market for Healthcare Virtual Assistants, by Country, Through 2026
  • Table 21 : Middle Eastern and African Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 22 : Latin American Market for Healthcare Virtual Assistants, by Product Type, Through 2026
  • Table 23 : Amazon.com Inc.: Products/Services Offered
  • Table 24 : Amazon.com Inc.: Recent Developments
  • Table 25 : ADA Health: Products/Services Offered
  • Table 26 : ADA Health: Recent Developments
  • Table 27 : Babylon Healthcare Services Ltd.: Products/Services Offered
  • Table 28 : Babylon Healthcare Services Ltd.: Recent Developments
  • Table 29 : eGain Corp.: Products/Services Offered
  • Table 30 : eGain Corp.: Recent Developments
  • Table 31 : HealthTap Inc.: Products/Services Offered
  • Table 32 : HealthTap Inc.: Recent Developments
  • Table 33 : Infermedica: Products/Services Offered
  • Table 34 : Infermedica: Recent Developments
  • Table 35 : Kognito: Products/Services Offered
  • Table 36 : Kognito: Recent Developments
  • Table 37 : MedRespond LLC: Products/Services Offered
  • Table 38 : MedRespond LLC: Recent Developments
  • Table 39 : Microsoft Corp.: Products/Services Offered
  • Table 40 : Microsoft Corp.: Recent Developments
  • Table 41 : Nuance Communications Inc.: Products/Services Offered
  • Table 42 : Nuance Communications Inc.: Recent Developments
  • Table 43 : Sensely Inc.: Products/Services Offered
  • Table 44 : Sensely Inc.: Recent Developments
  • Table 45 : Verint System Inc.: Products/Services Offered
  • Table 46 : Verint System Inc.: Recent Developments
  • Table 47 : Acronyms Used in the Market for Healthcare Virtual Assistants and Technologies

List of Figures

  • Summary Figure : Global Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 1 : Healthcare Chatbots Applications
  • Figure 2 : Global Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 3 : Global Market for Smart Speakers in Healthcare Virtual Assistants, 2019-2026
  • Figure 4 : Global Market for Smart Speakers in Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 5 : Global Market for Chatbots in Healthcare Virtual Assistants, 2019-2026
  • Figure 6 : Global Market for Chatbots in Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 7 : Global Market Shares of Healthcare Virtual Assistants, by Technology, 2020
  • Figure 8 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, 2019-2026
  • Figure 9 : Global Market for Automatic Speech Recognition Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 10 : Global Market for Text-Based Healthcare Virtual Assistants, 2019-2026
  • Figure 11 : Global Market for Text-Based Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 12 : Global Market for Text-To-Speech Healthcare Virtual Assistants, 2019-2026
  • Figure 13 : Global Market for Text-To-Speech Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 14 : Global Market Shares of Healthcare Virtual Assistants, by End User, 2020
  • Figure 15 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, 2019-2026
  • Figure 16 : Global Market for Healthcare Virtual Assistants for Healthcare Providers, by Region, 2019-2026
  • Figure 17 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, 2019-2026
  • Figure 18 : Global Market for Healthcare Virtual Assistants for Healthcare Payers, by Region, 2019-2026
  • Figure 19 : Global Market for Healthcare Virtual Assistants for Patients, 2019-2026
  • Figure 20 : Global Market for Healthcare Virtual Assistants for Patients, by Region, 2019-2026
  • Figure 21 : Global Market for Healthcare Virtual Assistants for Other End Users, 2019-2026
  • Figure 22 : Global Market for Healthcare Virtual Assistants for Other End Users, by Region, 2019-2026
  • Figure 23 : Global Market for Healthcare Virtual Assistants, by Region, 2019-2026
  • Figure 24 : Global Market Shares of Healthcare Virtual Assistants, by Region, 2020
  • Figure 25 : North American Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 26 : North American Market Shares of Healthcare Virtual Assistants, by Country, 2020
  • Figure 27 : U.S. Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 28 : Canadian Market for Healthcare Virtual Assistants, 2020-2026
  • Figure 29 : European Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 30 : European Market Shares of Healthcare Virtual Assistants, by Country, 2020
  • Figure 31 : German Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 32 : French Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 33 : U.K. Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 34 : Italian Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 35 : Spanish Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 36 : Rest of European Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 37 : Asia-Pacific Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 38 : Asia-Pacific Market Shares of Healthcare Virtual Assistants, by Country, 2020
  • Figure 39 : Chinese Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 40 : Indian Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 41 : Japanese Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 42 : Australian Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 43 : Rest of Asia-Pacific Market for Healthcare Virtual Assistants, 2019-2026
  • Figure 44 : Middle Eastern and African Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 45 : Latin American Market Shares of Healthcare Virtual Assistants, by Product Type, 2020
  • Figure 46 : Amazon.com Inc.: Net Revenue, 2016-2020
  • Figure 47 : Amazon.com Inc.: Revenue Share, by Business Segment, 2020
  • Figure 48 : eGain Corp.: Net Revenue, 2016-2020
  • Figure 49 : eGain Corp.: Revenue Share, by Business Segment, 2020
  • Figure 50 : eGain Corp.: Revenue Share, by Region, 2021
  • Figure 51 : Microsoft Corp.: Net Revenue, 2016-2020
  • Figure 52 : Microsoft Corp.: Revenue Share, by Business Segment, 2020
  • Figure 53 : Microsoft Corp.: Revenue Share, by Region, 2021
  • Figure 54 : Nuance Communications Inc.: Net Revenue, 2016-2020
  • Figure 55 : Nuance Communications Inc.: Revenue Share, by Business Segment, 2020
  • Figure 56 : Nuance Communications Inc.: Revenue Share, by Region, 2020
  • Figure 57 : Verint System Inc.: Net Revenue, 2017-2021
  • Figure 58 : Verint System Inc.: Revenue Share, by Business Segment, 2020
  • Figure 59 : Verint System Inc.: Revenue Share, by Region, 2021
目次
Product Code: MDS052A

Highlights:

The global market for healthcare virtual assistants should grow from $1.1 billion in 2021 to $6.0 billion by 2026, at compound annual growth rate (CAGR) of 39.5% for the period of 2021-2026.

Smart speakers as a segment of healthcare virtual assistants market should grow from $813.1 million in 2021 to $4.4 billion by 2026, at a CAGR of 40.1% for the period of 2021-2026.

Chatbots as a segment of healthcare virtual assistants market should grow from $317.3 million in 2021 to $1.6 billion by 2025, at a CAGR of 37.8% for the period of 2021-2026.

Report Scope:

This report provides a detailed description of healthcare virtual assistants and the latest technologies in the market. The report includes market estimates for different types of healthcare virtual assistants. The report also includes recent technological developments and assessments of product performance in the market.

Based on device type, the market for Healthcare Virtual Assistants is segmented into smart speakers and chatbots.

Based on technology, the market for Healthcare Virtual Assistants is segmented as automatic speech recognition, text-based, and text-to-speech.

Based on end users, the market for Healthcare Virtual Assistants is segmented into healthcare providers, healthcare payers, patients, and other end users (pharmacies, research organizations, etc.).

The report discusses the qualitative and quantitative factors influencing market growth. Market drivers, restraints, and opportunities are discussed in the report.

This report discusses some of the major drivers and restraints in the global market for Healthcare Virtual Assistants, as well as the competition and the key players' strategies and performances. The discussion is focused on the major market players, trends in product launches, collaborations, and mergers and acquisitions. The report also includes company profiles of major vendors including company overview, key product offerings, financial statistics and recent developments. The report provides insights on market shares and upcoming regional demand for healthcare virtual assistants.

Some of the major market players discussed in the report are Nuance Communications Inc., Amazon, Verint Systems Inc., Infermedica, Sensely Inc., and ADA Digital Health. For market estimates, data have been provided for the 2019 as the base year, with forecasts for 2021 through 2026. Estimated values used are based on manufacturers' total revenues. Projected and forecasted revenue values are in constant U.S. dollars, unadjusted for inflation.

Report Includes:

  • 47 tables
  • An overview of the global market for healthcare virtual assistants
  • Estimation of the market size and analyses of the global market trends, with data from 2019-2021 with projection of CAGR through 2026
  • Highlights of the market potential for healthcare virtual assistant by product, technology, end user, and region
  • Identification of new opportunities, challenges, and technological changes within the industry and detailed analysis of the current market trends, and market forecast
  • Detailed description of artificial intelligence and machine learning in healthcare; information on AI-powered chatbots and healthcare chatbots; and coverage of robot-assisted surgery and its advantages
  • An overview of intelligent virtual assistants, their key benefits, key features and latest trends, and discussion on potential issues with intelligent virtual assistant software
  • Details about cybersecurity applications of AI in healthcare, and discussion on emerging concerns over the security of patient data and major advantages like providing budget-friendly solutions for healthcare organizations processes
  • Insights into regulatory aspects such as health insurance portability and accountability act of 1996 (HIPAA) and HITRUST CSF compliance
  • Comprehensive profiles of leading companies Amazon.com Inc., Babylon, eGain Corp., HealthTap Inc., Microsoft Corp., and Sensely Inc.

Table of Contents

Chapter 1 Introduction

  • Study Background
  • Study Goals and Objectives
  • Reasons for Doing This Study
  • Scope of Report
  • Information Sources
  • Methodology
  • Geographic Breakdown
  • Analyst's Credentials
  • BCC Custom Research
  • Related BCC Research Reports

Chapter 2 Summary and Highlights

Chapter 3 Market and Technology Background

  • Artificial Intelligence and Machine Learning: Overview
  • What is Artificial Intelligence?
  • What Is Machine Learning?
  • What is Natural Language Processing?
  • Artificial Intelligence in Healthcare
  • Virtual Assistants for Patients and Healthcare Workers
  • AI-Powered Chatbots
  • Robots for Explaining Lab Results
  • Robot-Assisted Surgery
  • Automated Image Diagnosis with AI/ML
  • AI-Powered Personal Health Companions
  • Oncology-Detecting Skin Cancer with AI
  • AI in Pathology
  • Rare Diseases Detection with AI
  • Cybersecurity Applications of AI in Healthcare
  • Medication Management with AI and ML
  • Health Monitoring with AI and Wearables
  • Intelligent Virtual Assistants: Overview
  • Key Benefits of Intelligent Virtual Assistants
  • Why Use Intelligent Virtual Assistants?
  • Key Features of Intelligent Virtual Assistants
  • Trends Related to Intelligent Virtual Assistants
  • Potential Issues with Intelligent Virtual Assistants Software
  • Healthcare Chatbots
  • Healthcare Chatbot Applications
  • Regulatory Aspects
  • Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • HITRUST CSF Compliance
  • Digital Health Regulations in the Asia-Pacific Region

Chapter 4 Impact of COVID-19

  • Overview
  • Reasons for Virtual Assistants Gaining Popularity During the COVID-19 Pandemic
  • Sudden Demand for Experienced Remote Workers
  • Virtual Assistants Help Compensate for Revenue Loss
  • Need for Quick and Flexible Service
  • On-demand Professional Expertise
  • Freedom to Mix and Match Skill Sets
  • Readiness of the Health System
  • Readiness of Technology Providers
  • Impact of Virtual Assistants in Post-COVID Health Delivery
  • Conclusion

Chapter 5 Market Dynamics

  • Market Drivers
  • Rising Number of Smartphone Users and the Increasing Use of Healthcare Applications
  • Increasing Demand for Excellent and Superior Healthcare Delivery
  • Increasing Prevalence of Chronic Diseases
  • COVID-19 Outbreak to Boost the Acceptance of Healthcare Virtual Assistants
  • Market Restraints
  • Emerging Concerns Over the Security of Patient Data and the Absence of Structured Data in the Healthcare Sector
  • Market Opportunities
  • Multi-Language Assistance in Healthcare Virtual Assistant Tools
  • Growing Focus on Improving Conversational Virtual Assistant Tools
  • Competitive Landscape
  • Nuance Communications Inc.
  • Amazon
  • Verint Systems Inc.

Chapter 6 Market Breakdown by Product

  • Global Market for Healthcare Virtual Assistants by Product
  • Smart Speakers
  • Chatbots

Chapter 7 Market Breakdown Technology

  • Global Market for Healthcare Virtual Assistants by Technology
  • Automatic Speech Recognition
  • Text-Based
  • Text-To-Speech

Chapter 8 Market Breakdown by End User

  • Global Market for Healthcare Virtual Assistants by End User
  • Healthcare Providers
  • Healthcare Payers
  • Patients
  • Other End Users

Chapter 9 Market Breakdown by Region

  • Global Market for Healthcare Virtual Assistants by Region
  • North America
  • Europe
  • Asia-Pacific
  • Latin America

Chapter 10 Company Profiles

  • AMAZON.COM INC.
  • ADA HEALTH
  • BABYLON HEALTHCARE SERVICES LTD.
  • EGAIN CORP.
  • HEALTHTAP INC.
  • INFERMEDICA
  • KOGNITO
  • MEDRESPOND LLC
  • MICROSOFT CORP.
  • NUANCE COMMUNICATIONS INC.
  • SENSELY INC.
  • VERINT SYSTEMS INC.

Chapter 11 Appendix: Acronyms