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市場調査レポート

オペレーターによるビジネスサービスの世界市場:2019年~2024年の予測

Operator Business Services: Worldwide Forecast 2019-2024

発行 Analysys Mason 商品コード 943729
出版日 ページ情報 英文 32 Slides
納期: 即日から翌営業日
価格
本日の銀行送金レート: 1USD=108.65円で換算しております。
オペレーターによるビジネスサービスの世界市場:2019年~2024年の予測 Operator Business Services: Worldwide Forecast 2019-2024
出版日: 2020年06月22日 ページ情報: 英文 32 Slides
概要

当レポートでは、世界の通信・ICTサービス市場について調査分析し、固定・モバイル音声・データネットワークサービスの予測、ICTサービス (セキュリティ、コロケーション・ホスティング、UC、クラウドサービスなど) の予測について、体系的な情報を提供しています。

調査対象

地理的範囲 サービス

モデル地域

  • 西欧
  • 中欧・東欧
  • 先進のアジア太平洋地域
  • 新興のアジア太平洋地域
  • 北米
  • ラテンアメリカ
  • 中東・北アフリカ

事業規模セグメント

  • マイクロ(従業員 0~9人)
  • 小規模(従業員 10~49人)
  • 中規模(従業員 50~249人)

モバイル

  • 音声・メッセージング
  • 端末データ
  • モバイルブロードバンド
  • IoT接続

固定

  • ナローバンド音声
  • VoBB
  • ADSL/SDSL、vDSL、FTTP/B、ケーブル、FWA、その他の固定ブロードバンド
  • 専用接続:100Mbit/s未満、100Mbit/s~1Gbit/s、1Gbit/s以上

その他のビジネスサービス

  • ユニファイドコミュニケーション・ホステッド音声
  • セキュリティ
  • コロケーションとホスティング
  • SaaS
  • IaaS/PaaS
  • エンタープライズモビリティ
  • デスクトップ管理

目次

  • 9. エグゼクティブサマリー
  • 10. エグゼクティブサマリー
  • 11. エグゼクティブサマリー
  • 12. オペレーターへの影響
  • 13. 世界の予測
  • 14. オペレーターのビジネスサービス収益は、高帯域幅コネクティビティ・ICTサービス・IoTコネクティビティへの需要増により急増
  • 15. ブロードバンドは小企業オペレーター収益成長のかなりの部分を占め、ICTサービスは大企業にとってより重要になる
  • 16. 中所得市場は、オペレーターにとって重要なビジネス収益成長の機会
  • 17. ビジネス端末によるモバイルサービス収益はほぼ横ばい、IoT向けコネクティビティサービス導入の成長がオペレーターのビジネス収益成長を後押し
  • 18. ビジネスモバイル収益成長は地域によって異なり、中所得市場のビジネスは多くの途上市場のそれより上回る
  • 19. 固定ブロードバンド接続数の増加にもかかわらず、ビジネス固定収益は世界的に減少を続ける
  • 20. 一部の市場ではビジネス固定サービス収益が減少するが、固定ブロードバンドと次世代ネットワークの普及により、その他の地域では成長傾向
  • 21. ブロードバンド接続と専用接続の両方の高帯域幅サービスは、接続数が増加
  • 22. エンタープライズがクラウドベースのビジネスソリューションを導入するにつれ、オペレーターが対応可能なICTサービス市場が成長を続ける
  • 23. ICTサービスの収益は、オペレーター全体のビジネス収益におけるシェアを急増させる
  • 24. 西欧のビジネスは、オペレーターのICTサービス収益の最大の貢献者だが、収益成長はすべての地域で重要
  • 25. COVID-19の影響
  • 26. COVID-19のアウトブレイクにより、世界中のビジネスによるオペレーター小売収益は、2020年に最大8%減少する可能性がある
  • 27. 一部のICTサービスはパンデミックの恩恵を受ける可能性があるが、モバイルサービス・固定音声・ブロードバンドサービスによる収益は最も減少する可能性がある
  • 28. 地域の予測
  • 29. 北米
  • 30. 北米
  • 31. 西欧
  • 32. 西欧
  • 33. 先進のアジア太平洋地域
  • 34. 先進のアジア太平洋地域
  • 35. 新興のアジア太平洋地域
  • 36. 新興のアジア太平洋地域
  • 37. ラテンアメリカ
  • 38. ラテンアメリカ
  • 39. 中欧・東欧
  • 40. 中欧・東欧
  • 41. 中東・北アフリカ
  • 42. 中東・北アフリカ
  • 43. サブサハラアフリカ
  • 44. サブサハラアフリカ
  • 45. 予測手法と前提条件
  • 46. 予測手法と前提条件
  • 47. 予測手法と前提条件
  • 48. 予測手法と前提条件
  • 49. 予測手法と前提条件
  • 50. 予測手法と前提条件
  • 51. 予測手法と前提条件
  • 52. 予測手法と前提条件
  • 53. 予測手法と前提条件
  • 54. 予測手法と前提条件
  • 55. 著者とAnalysys Masonについて
  • 56. 著者について
  • 57. Analysys Masonのコンサルティング・調査
  • 58. Analysys Masonの調査
  • 59. Analysys Masonのコンサルティング
目次

"Operators must expand their business portfolios to deliver service bundles that support cloud-based models of working."

This report provides an outlook on the worldwide telecoms and ICT services market for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • an estimate of the total market for ICT services and the likely share achievable by operators for each one
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

It provides data at an aggregate worldwide level and at a regional level for North America, Western Europe, developed Asia-Pacific, emerging Asia-Pacific, Latin America, Central and Eastern Europe, Middle East and North Africa, and Sub-Saharan Africa.

COVERAGE

Geographical coverageServices

Regions modelled

  • Western Europe
  • Central and Eastern Europe
  • Developed Asia-Pacific
  • Emerging Asia-Pacific
  • North America
  • Latin America
  • Middle East and North Africa

Business size segments

  • Micro (0-9 employees)
  • Small (10-49 employees)
  • Medium (50-249 employees)

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s

Other business services

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Table of Contents

  • 9. Executive summary
  • 10. Executive summary: operator business revenue will gradually increase worldwide, driven by growth in ICT services revenue
  • 11. Executive summary: the most significant growth in operator business revenue will come from medium sized and large enterprises in middle income markets
  • 12. Implications for operators
  • 13. Worldwide forecasts
  • 14. Operators' business services revenue will rise, fuelled by increased demand for higher bandwidth connectivity, ICT services and IoT connectivity
  • 15. Broadband will account for a significant part of operators' revenue growth from small enterprises; ICT services are more important for large enterprises
  • 16. Middle income markets will deliver significant business revenue growth opportunities for operators
  • 17. Mobile services revenue from business handsets will be fairly flat; growth in the adoption of connectivity services for IoT will drive operator business revenue growth
  • 18. Business mobile revenue growth varies considerably between regions; businesses in middle income markets typically outperform those in more developed markets
  • 19. Business fixed revenue continues to decline worldwide, despite growth in the number of fixed broadband connections
  • 20. Business fixed services revenue will fall in some markets, but an increase in fixed broadband and next generation network penetration will lead to growth elsewhere
  • 21. High bandwidth services for both broadband and dedicated connections will account for a growing number of connections
  • 22. Operators' addressable market for ICT services will continue to grow as enterprises adopt more cloud based business solutions
  • 23. Revenue from ICT services will form a rapidly growing share of operators' overall business revenue
  • 24. Businesses in Western Europe are the largest contributors to operators' ICT services revenue, but revenue growth is significant in all regions
  • 25. COVID 19 impact
  • 26. Operator retail revenue from businesses worldwide could fall by up to 8% in 2020 as a result of the COVID 19 outbreak
  • 27. Revenue from mobile services, fixed voice and broadband services is likely to fall the most, while some ICT services may benefit from the pandemic
  • 28. Regional forecasts
  • 29. North America: operator business revenue from the growing adoption of data and ICT services will largely offset losses from legacy voice services
  • 30. North America: operators' retail revenue from businesses is dominated by that from large enterprises, but growth is expected in the micro enterprise segment
  • 31. Western Europe: operator business revenue from legacy services is declining, but ICT services will drive slight overall revenue growth
  • 32. Western Europe: most revenue growth will come from medium sized and large enterprises due to the increased deployment of IoT and adoption of ICT services
  • 33. Developed Asia Pacific: growth in operator business revenue will be driven by increasing mobile data usage and adoption of ICT services
  • 34. Developed Asia Pacific: the use of ICT services by businesses of all sizes will grow, but legacy fixed services revenue from micro enterprises will fall
  • 35. Emerging Asia Pacific: mobile data continues to account for the majority of business revenue, but the share from ICT services is growing
  • 36. Emerging Asia Pacific: revenue growth will be strong for all business segments
  • 37. Latin America: operator revenue growth will be driven by the increased adoption of fixed and mobile data services, which will also increase the adoption of ICT services
  • 38. Latin America: data service revenue will increase from businesses of all sizes; larger enterprises will also deploy IoT and adopt more ICT services
  • 39. Central and Eastern Europe: operator business revenue is growing overall, despite a decline in revenue from legacy voice services
  • 40. Central and Eastern Europe: operator revenue growth is expected from all segments as connectivity penetration increases alongside the adoption of ICT services
  • 41. Middle East and North Africa: an increase in competition between operators and the growing availability of public cloud services will lead to steady revenue growth
  • 42. Middle East and North Africa: micro enterprises account for the majority of operator business revenue, but growth will be the most significant for larger enterprises
  • 43. Sub Saharan Africa: operator business revenue will grow slowly as service availability and affordability increases
  • 44. Sub Saharan Africa: basic data connectivity is key to operator revenue growth from all segments, although larger enterprises will also adopt IoT and ICT services
  • 45. Forecast methodology and assumptions
  • 46. Forecast methodology and assumptions: presentation of results
  • 47. Forecast methodology and assumptions: market definition
  • 48. Forecast methodology and assumptions: modelling approach
  • 49. Forecast methodology and assumptions: mobile services
  • 50. Forecast methodology and assumptions: fixed services [1]
  • 51. Forecast methodology and assumptions: fixed services [2]
  • 52. Forecast methodology and assumptions: ICT services [1]
  • 53. Forecast methodology and assumptions: ICT services [2]
  • 54. Forecast methodology and assumptions: geographical regions
  • 55. About the author and Analysys Mason
  • 56. About the author
  • 57. Analysys Mason's consulting and research are uniquely positioned
  • 58. Research from Analysys Mason
  • 59. Consulting from Analysys Mason

List of Figures

  • Figure 1: Connections from businesses and CAGRs by type of connection, worldwide, 2019--2024
  • Figure 2: Telecoms operators' retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 3: Telecoms operators' share of retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 4: Telecoms operators' retail revenue from businesses by service type and business size, worldwide, 2019 and 2024
  • Figure 5: Telecoms operators' retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 6: Percentage of telecoms operators' retail revenue from businesses in 2019 and CAGR for 2019--2024 by service type, worldwide
  • Figure 7: Percentages of retail revenue, total employees and total business sites by business size, worldwide, 2019
  • Figure 8: Telecoms operators' retail revenue from businesses by service type and business size, worldwide, 2019 and 2024
  • Figure 9: Share of telecoms operators' retail revenue by service type for selected regions, 2019
  • Figure 10: Telecoms operators' share of retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 11: Telecoms operator mobile service retail revenue and connections for businesses, worldwide, 2015--2024
  • Figure 12: Telecoms operators' share of mobile services revenue from businesses in 2019 and CAGR for 2019--2024, by region, worldwide
  • Figure 13: Telecoms operators' fixed service retail revenue and connections for businesses, worldwide, 2015--2024
  • Figure 14: Telecoms operators' share of fixed services retail revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 15: Number of business fixed broadband and dedicated connections by type of connection, worldwide, 2015--2024
  • Figure 16: ICT services retail revenue from businesses by service type, worldwide, 2015--2024
  • Figure 17: ICT retail revenue from businesses by service type and provider and operators' share of this revenue by service type, worldwide, 2024
  • Figure 18: Telecoms operators' share of ICT services revenue from businesses in 2019 and CAGR for 2019--2024 by region, worldwide
  • Figure 19: Telecoms operator retail revenue from businesses, by COVID-19 scenario, worldwide, 2018--2024
  • Figure 20: Telecoms operator retail revenue from businesses by COVID-19 scenario and service, worldwide, 2019 and 2020
  • Figure 21: Business connections and CAGRs by type of connection, North America, 2019--2024
  • Figure 22: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, North America
  • Figure 23: Percentages of business sites, total employees and retail revenue by business size, North America, 2019
  • Figure 24: Telecoms operators' retail revenue from businesses by service type and business size, North America, 2019 and 2024
  • Figure 25: Business connections and CAGRs by type of connection, Western Europe, 2019--2024
  • Figure 26: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Western Europe
  • Figure 27: Percentages of business sites, total employees and retail revenue by business size, Western Europe, 2019
  • Figure 28: Telecoms operators' retail revenue from businesses by service type and business size, Western Europe, 2019 and 2024
  • Figure 29: Business connections and CAGRs by type of connection, developed Asia--Pacific, 2019--2024
  • Figure 30: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, developed Asia--Pacific
  • Figure 31: Percentages of business sites, total employees and retail revenue by business size, developed Asia--Pacific, 2019
  • Figure 32: Telecoms operators' retail revenue from businesses by service type and business size, developed Asia--Pacific, 2019 and 2024
  • Figure 33: Business connections and CAGRs by type of connection, emerging Asia--Pacific, 2019--2024
  • Figure 34: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, emerging Asia--Pacific
  • Figure 35: Percentages of business sites, total employees and retail revenue by business size, emerging Asia--Pacific, 2019
  • Figure 36: Telecoms operators' retail revenue from businesses by service type and business size, emerging Asia--Pacific, 2019 and 2024
  • Figure 37: Business connections and CAGRs by type of connection, Latin America, 2019--2024
  • Figure 38: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Latin America
  • Figure 39: Percentages of business sites, total employees and retail revenue by business size, Latin America, 2019
  • Figure 40: Telecoms operators' retail revenue from businesses by service type and business size, Latin America, 2019 and 2024
  • Figure 41: Business connections and CAGRs by type of connection, Central and Eastern Europe, 2019--2024
  • Figure 42: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Central and Eastern Europe
  • Figure 43: Percentages of business sites, total employees and retail revenue by business size, Central and Eastern Europe, 2019
  • Figure 44: Telecoms operators' retail revenue from businesses by service type and business size, Central and Eastern Europe, 2019 and 2024
  • Figure 45: Business connections and CAGRs by type of connection, Middle East and North Africa, 2019--20241
  • Figure 46: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Middle East and North Africa
  • Figure 47: Percentages of business sites, total employees and retail revenue by business size, Middle East and North Africa, 2019
  • Figure 48: Telecoms operators' retail revenue from businesses by service type and business size, Middle East and North Africa, 2019 and 2024
  • Figure 49: Business connections and CAGRs by type of connection, Sub-Saharan Africa, 2019--2024
  • Figure 50: Telecoms operators' retail revenue from businesses in 2019 and CAGRs for 2019--2024 by service type, Sub-Saharan Africa
  • Figure 51: Percentages of business sites, total employees and retail revenue by business size, Sub-Saharan Africa, 2019
  • Figure 52: Telecoms operators' retail revenue from businesses by service type and business size, Sub-Saharan Africa, 2019 and 2024
  • Figure 53: Percentage of enterprises, employees and business sites by enterprise size, worldwide, 2019
  • Figure 54: Diagram of the forecast modelling approach
  • Figure 55: Definitions and key drivers for mobile services
  • Figure 56a: Definitions and key drivers for fixed services
  • Figure 56b: Definitions and key drivers for fixed services
  • Figure 57a: Definitions and key drivers for ICT services
  • Figure 57b: Definitions and key drivers for ICT services
  • Figure 58: Regional breakdown used in this report