High-Speed Fixed Connectivity for Large Enterprises: Operator Strategies for Differentiation
|出版日||ページ情報||英文 22 Slides
|大企業向け高速固定コネクティビティ：差別化を目指すオペレーター戦略 High-Speed Fixed Connectivity for Large Enterprises: Operator Strategies for Differentiation|
|出版日: 2018年06月07日||ページ情報: 英文 22 Slides||
"Operators have various, sustainable means of differentiating their fixed services, even if connectivity is viewed as a commodity."
This report analyses operators' various approaches to differentiating high-speed fixed connectivity services in a highly competitive and commoditised market. Revenue from fixed services is declining in most regions and genuine differentiators are rare, posing a significant challenge to operators.
This report presents three approaches to differentiation used by operators and the best practices within each, covering customer service, integration with ICT services and making use of technological developments.
Operators' approaches to differentiating fixed services
Terry van Staden (Research Analyst) is a member of Analysys Mason's Enterprise and IoT research practice and is mainly focusing on enterprise research reports and associated commentaries. He is conducting research into telecoms operators' enterprise revenue in addition to a cost analysis of their various enterprise services. Prior to joining Analysys Mason, Terry studied his masters in economics under full scholarship in South Africa where his research papers won, or were nominated for, several national awards. He is a member of the Golden Key International Honour Society and the recipient of the Gold Duke of Edinburgh's Award.