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市場調査レポート

世界の中小企業向けICTサービス市場:予測と分析

ICT Services for Small and Medium-sized Enterprises Worldwide: Forecasts and Analysis 2012-2017

発行 Analysys Mason 商品コード 251008
出版日 ページ情報 英文 PDF (25 pages); Excel
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世界の中小企業向けICTサービス市場:予測と分析 ICT Services for Small and Medium-sized Enterprises Worldwide: Forecasts and Analysis 2012-2017
出版日: 2012年09月13日 ページ情報: 英文 PDF (25 pages); Excel
概要

中小企業によるICTサービス支出は、今後5年間で1,620億ユーロまで拡大し、CAGRで2.2%の成長が見込まれています。特に新興市場において、クラウドおよびモバイル音声データサービスが急成長しています。

当レポートでは、世界の中小企業向けICTサービス市場について調査分析し、サービスセグメント別にカテゴリーを分類し、市場予測と地域別分析も含めて、概略以下の構成でお届けいたします。

第1章 エグゼクティブサマリー

第2章 オペレーターおよびベンダー向け提言

第3章 予測

  • モバイル音声データサービス
  • 固定音声
  • 固定ブロードバンドサービス
  • 音声サービス
  • クラウド通信サービス

第4章 市場促進要因・阻害要因

第5章 調査手法

第6章 市場定義

著者について

Analysys Masonについて

図表

目次

SME spending on ICT services will increase at a CAGR of 2.2% to EUR162 billion worldwide during the next 5 years, led by cloud and mobile voice and data services, particularly in emerging markets.

SMEs represent almost 99% of all businesses worldwide, employ 1.5 billion people and spend EUR146 billion on ICT services annually. This report segments this market into 16 service sub-categories in 5 service segments, for 8 regions and 3 enterprise size segments (micro, small and medium-sized).

This Report provides forecasts split by 16 sub-categories in 5 service segments:

  • mobile voice and data
  • fixed voice
  • fixed data
  • video
  • cloud communication.

It categorises SMEs in 3 size segments:

  • micro (1 - 9 employees)
  • small (10 - 49 employees)
  • medium-sized (50 - 249 employees).

The data annex also includes a breakdown into 8 regions:

  • Caribbean and Latin America
  • Central and Eastern Europe
  • Developed Asia - Pacific
  • Emerging Asia - Pacific
  • Middle East and North Africa
  • North America
  • Sub-Saharan Africa
  • Western Europe.

About the authors

Patrick Rusby (Research Analyst) contributes research for the SME strategies and Enterprise programmes. Patrick has specialised in working with and for SMEs, focusing on segmentation strategies, sales channels and SME decision-making processes. Patrick holds a Master's degree in Contemporary British Politics from Goldsmiths College, University of London.

Steve Hilton (Principal Analyst) is the lead analyst for Analysys Mason's Enterprise research programme. His primary areas of specialisation, which focus on large and small enterprises, include fixed and mobile communications services, M2M, cloud services, and sales channels. Steve has 18 years' experience in technology and communications marketing. Prior to joining Analysys Mason, he managed the Enterprise and SMB team at Yankee Group. He has also held senior positions at Lucent Technologies, TDS and Cambridge Strategic Management Group (CSMG). Steve is a frequent speaker at industry and client fora, and publishes monthly articles in several respected trade journals for the enterprise and channel partner community. He holds a degree in economics from the University of Chicago and a Master's degree in marketing from Northwestern University's Kellogg School of Management.

Table of Contents

1. Executive summary

2. Recommendations for operators and vendors

3. Forecast

  • 3.1. Mobile voice and data services
  • 3.2. Fixed voice
  • 3.3. Fixed broadband services
  • 3.4. Video services
  • 3.5. Cloud communication services

4. Market drivers and inhibitors

5. Methodology

6. Market definitions

About the authors

About Analysys Mason

Research from Analysys Mason

Consulting from Analysys Mason

List of figures

  • Figure 1.1: SME ICT service revenue by size of SME, and growth rates for SME numbers and ICT service revenue, worldwide, 2012 - 2017
  • Figure 1.2: SME ICT service segments and sub-categories included in the forecast
  • Figure 3.1: SMEs by size segment as a percentage of the total, worldwide, 2012
  • Figure 3.2: Cloud services included in and omitted from this forecast
  • Figure 3.3: SME ICT service revenue by size segment, worldwide, 2012 - 2017
  • Figure 3.4: Proportion of SME ICT service revenue by region, 2012 - 2017
  • Figure 3.5: Proportion of SME ICT service revenue by service segment, worldwide, 2012 - 2017
  • Figure 3.6: SME mobile voice and data service revenue, by size of SME, worldwide, 2012 - 2017
  • Figure 3.7: SME mobile voice and data service revenue as a proportion of SME ICT service revenue, by region, 2012 - 2017
  • Figure 3.8: SME fixed voice service revenue by size of SME, worldwide, 2012 - 2017
  • Figure 3.9: SME fixed broadband service revenue, by size of SME, worldwide, 2012 - 2017
  • Figure 3.10: SME video service revenue by size of SME and year-on-year growth by region, worldwide, 2012 - 2017
  • Figure 3.11: SME cloud communication service revenue by size of SME, worldwide, 2012 - 2017
  • Figure 3.12: SME cloud communication service revenue as a proportion of total SME ICT service revenue, by region, 2012 - 2017
  • Figure 5.1: The methodology used to build the data annex to this report
  • Figure 6.1: Definitions of the relevant terms in the SME ICT services worldwide forecast report
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