市場調査レポート

英国の公営住宅向け施設管理サービス市場

Facilities Services Provision - Social Housing Market Report - UK 2012-2016 Analysis

発行 AMA Research 商品コード 102158
出版日 ページ情報 英文 94 Pages
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英国の公営住宅向け施設管理サービス市場 Facilities Services Provision - Social Housing Market Report - UK 2012-2016 Analysis
出版日: 2012年08月31日 ページ情報: 英文 94 Pages
概要

英国の公共住宅向け施設管理サービス市場は、2008年までは好景気の影響で毎年拡大を続けてきましたが、ここ数年は経済危機や財政再建の影響で規模縮小が続いています。2011年の市場規模(管理費用を除く)は約84億英ポンドと推計されています。

当レポートは、英国の公営住宅向けの施設管理サービス(地方自治体部門(LA)および住宅協会部門(HA))について調査分析し、英国市場の背景、施設管理アウトソーシング市場全体の動向、公営住宅に向け施設管理サービスの構造と内容、保守・管理費の推移、請負業者との契約の種類、主要請負業者のプロファイルなどをまとめ、概略下記の構成でお届けいたします。

第1章 イントロダクション

第2章 サマリー・将来見通し

第3章 経済環境

  • GDP
  • インフレ率・利率
  • 失業率
  • 世帯消費
  • 住宅供給・建築
  • 為替レート
  • 人口プロファイル
  • 総論

第4章 施設管理のアウトソーシング市場

  • 定義
  • 施設管理アウトソーシング部門
  • 国・地方自治体の施設管理アウトソーシング市場
  • 公営住宅向け施設管理サービス市場4
    • 定義
    • 公共住宅向け施設管理サービス
  • 主な市場影響要因
    • アウトソーシングの動機
    • 業界主要企業の経営陣の影響力
    • 適正な住宅基準
    • 「グリーンディール」の影響力
    • 公共住宅の建設
    • 法規制

第5章 地方自治体部門における施設管理サービスの提供

  • 市場規模
  • 独立管理機構(ALMO:Arms Length Management Organisations)
  • 設備管理サービスの提供
    • 市場規模
    • 施設管理アウトソーシング契約の種類
    • 契約に付随した業務活動の種類
    • 業務活動の支出額
    • アウトソーシングサービスに関する関心事項
    • 施設管理アウトソーシング市場の将来展望
  • 物品・サービスの調達

第6章 英国住宅協会部門(HA: Housing Association)における施設管理サービスの提供

  • 部門構造
  • 物品・サービスの調達
  • 設備管理の提供

第6章 英国住宅協会(HA: Housing Association)部門における施設管理サービスの提供

  • HA向け住宅補修・改築の市場規模
  • 施設管理アウトソーシング契約の種類
  • 契約に付随した業務活動の種類
  • 業務活動の支出額
  • 設管理アウトソーシングサービスに関する関心事項
  • 施設管理アウトソーシング市場の将来展望

第7章 公営住宅部門:支出額と住宅在庫

  • 公営住宅市場の定義
  • 英国の公営住宅市場
  • 公営住宅市場:国別
  • 公営住宅市場:所有者別
  • 地方自治体の支出額と住宅在庫
    • 住宅供給むけ支出
    • 住宅供給むけ支出:地域別
    • 地方自治体保有の住宅の管理・補修コスト
    • 地方自治体保有の住宅在庫
  • 英国住宅協会(HA)
    • 公共部門からの出資
    • 民間部門からの出資
    • HA保有の不動産の管理・補修コスト
    • HAが管理する住宅在庫

第8章 請負業者のレビュー

  • 背景
  • 請負業者プロファイル

図表一覧

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目次

Abstract

INTRODUCTION and OVERVIEW

image1

AMA Research are pleased to announce the publication of the second edition of the report 'Facilities Services Provision - Social Housing Market Report - UK 2012-2016 Analysis'.

The report reviews the outsourced service provision of non-core services with a specific focus on the Local Authority (LA) and Housing Association (HA) owned social houses respectively.

Key areas covered by the report include:-

Specific analysis of facilities services within each social housing sector - extent of outsourcing, types of contracts placed, activities typically bundled, sector interest and potential future opportunities in outsourcing.

Analysis of expenditure - breakdown of current and capital expenditure and analysis of management and maintenance costs in each sector.

Review of the leading providers - company profiles for the leading contractors of facilities services within the social housing sector.

Overview of the social housing sector - size, recent trends and key market influences, forecasts and future prospects.

Housing Associations now own over 50% of social housing properties, shifting the market structure away from Local Authorities. The pressures to achieve 'best value for money' are impacting on facilities services provision within the social housing sector. Also the supply chain has undergone substantial changes in recent years following the demise of Connaught Partnerships and other providers, leading to social housing landlords looking for less risk, greater stability and control over operations.

The vast majority of LAs and HAs retain the overall management of the housing stocks but sub-contract at least some of the work to external contractors. The placement of contracts for facilities services in the social sector has changed in recent years; individual contracts continue to be the main type of contract placed and whilst 'bundled' contracts are placed, there appears to be a shift towards the placement of smaller 'bundled' packages as well as multiple contractors.

The report contains a detailed assessment of the market, together with market trends and influences, as well as an analysis of future prospects and potential opportunities.

Areas of particular interest:-

  • Analysis of facilities service provision and a breakdown of the types of contracts placed with respect to the properties owned by the LAs and HAs.
  • Changes in the contracts placed that offer less risk.
  • Impact of the near completion of the Decent Homes Programme and future potential opportunities in the market from the Green Deal and other initiatives.

Key Companies included:-

Carillion Facilities Management and Property Services, Enterprise, Galliford Try, Integral UK, Interserve Support Services, Jeakins Weir, Keepmoat, Kier Services, KNK Building Services, Lovell Partnerships, Mears Group, MITIE, Morrison Facilities Services, Mouche, Pinnacle PSG, Rydon Group, Seddon Property Services, Serco Group, Vinci Facilities, Wates Living Space, Willmott Dixon Partnerships.

Key areas covered in the report include:-

SOCIAL HOUSING FACILITIES SERVICES PROVISION

  • Facilities provision market size and trends, mix by service type, prospects to 2016.
  • Key market influences - current and capital expenditure programmes, construction output and developments, Government budget cuts, impact of the administration of key companies and near completion of Decent Homes programme.
  • Outsourcing of FS - services outsourced, move towards smaller bundled contracts.
  • Facilities provision market size and trends, mix by service type, prospects to 2016 in each sector (LA and HA).
  • Specific analysis of facilities services provision within the Local Authority owned/managed social housing sector - extent of facilities services outsourcing, expenditure, types of contracts placed, activities typically bundled, sector interest and potential opportunities for facilities services outsourcing.
  • Specific analysis of facilities services provision within the Housing association owned/managed social housing sector - extent of facilities services outsourcing, expenditure, types of contracts placed, activities typically bundled, sector interest and potential opportunities in facilities services outsourcing.

SOCIAL HOUSING SECTOR

  • Market size from 2006-2011, with forecasts to 2016, including key market influences.
  • Analysis of social housing stocks by ownership - shift in ownership with Housing Associations owning more than half of the properties.
  • Breakdown of the social housing market by country.

THE FACILITIES MANAGEMENT OUTSOURCING MARKET

  • Overview of the overall Local Government Facilities Management outsourcing market - estimates of total market size from 2006-2011, with forecasts for the period to 2016.
  • Key market influences and future prospects - macro-economic factors, increasing maturity in a number of end use sectors, trend towards 'bundling' and legislative influences.
  • Overall market mix by end use sector amongst Central Government, Local Government and Social Housing sectors.

CONTRACTORS REVIEW

  • Key trends - exit of some key players, impacts on the market structure, behaviour of the buyers etc, with available opportunities being seized by some new entrants in to the market.
  • Identification of key FM providers to social housing sector - includes company structure, areas of specialisation, turnover, etc.

SUMMARY OF REPORT CONTENTS

image2

The social housing sector is arguably one of the least mature in terms of FS outsourcing. Facilities services outsourcing in the social housing sector grew year on year to 2008, influenced by the buoyant state of the economy, as well as the public sector developments funded. However, the market has declined in recent years, primarily due to the economic downturn and Government spending cuts. In 2011 it is estimated that the FS outsourcing market in the social sector was worth around £8.4bn excluding management costs.

The changing structure of the social housing market and pressures to achieve 'best value for money' is impacting on the facilities services provision within the social housing sector. A wide range of approaches are currently being adopted by the Local Authorities (LAs) and Housing Associations (HAs).

The facilities services provision market in the social housing sector has changed significantly in recent years as Connaught and Rok went into administration in 2010, with others following such as Kinetics Group. Social housing providers are now looking for less risk, greater stability and control over operations. There appears to have been a shift in the types of contracts placed, with smaller bundled packages being placed and often involving more than one contractor.

The vast majority of LAs and HAs retain the overall management of the housing stocks but sub-contract out at least some of the work to external contractors. 'Bundled' contracts (the delivery of multiple services under a single contract) account for around a third of the housing expenditure in both the Local Authorities and Housing Associations sectors. Total facilities service contracts remain a very small proportion of contracts placed, with individual & in-house delivery being the preferred option (as shown in the above chart).

Work activities that are often bundled include responsive repairs and planned maintenance; whilst (within our definitions) home improvement contracts are generally placed as individual contracts. The latter, in recent years, have been carried out under the Decent Homes Programme, which is reaching its final stages with just 13% of Local Authorities and under 3% of Housing Association dwellings being non-decent. Current expenditure (routine and planned maintenance) accounts for the largest expenditure on social housing, although trade sources have indicated that there has been a reduction in the level of planned maintenance in recent years.

Government spending cuts has seen many FS providers operating in the social housing sector seek to reduce their exposure to capital expenditure in favour of day-to-day maintenance work.

The report provides a detailed analysis of expenditure and facilities services provision within the social housing sector, broken down into the Local Authorities / ALMOs and Housing Associations /registered providers sectors.

Table of Contents

CONTENTS and LIST OF TABLES & CHARTS

1 INTRODUCTION

  • 1.1 INTRODUCTION
  • 1.2 SOURCES OF INFORMATION

2 SUMMARY AND FUTURE PROSPECTS

  • 2.1 EXECUTIVE SUMMARY
  • 2.2 FUTURE PROSPECTS

3 ECONOMIC ENVIRONMENT

  • 3.1 GDP
  • 3.2 INFLATION & INTEREST RATES
  • 3.3 UNEMPLOYMENT
  • 3.4 HOUSEHOLD CONSUMPTION
  • 3.5 HOUSING & CONSTRUCTION
  • 3.6 STERLING
  • 3.7 POPULATION PROFILE
  • 3.8 CONCLUSIONS

4 FACILITIES SERVICES OUTSOURCING MARKET

  • 4.1 DEFINITION OF FACILITIES SERVICES
  • 4.2 FACILITIES MANAGEMENT OUTSOURCING SECTORS
  • 4.3 CENTRAL & LOCAL GOVERNMENT FM OUTSOURCING MARKET
  • 4.4 FACILITIES SERVICES PROVISION IN THE SOCIAL HOUSING SECTOR
    • 4.4.1 Definition of Facilities Services
    • 4.4.2 Facilities Services Provision in Social Housing Sector
  • 4.5 KEY MARKET INFLUENCES ON THE SOCIAL HOUSING FM SECTOR
    • 4.5.1 Motivation for Outsourcing
    • 4.5.2 Impact of the Administration of Key Companies in the Sector
    • 4.5.3 Decent Homes Standard
    • 4.5.4 Impact of the 'Green Deal'
    • 4.5.5 Social Housing Construction
    • 4.5.6 Legislation

5 FACILITIES SERVICES PROVISION IN THE LOCAL AUTHORITY HOUSING SECTOR

  • 5.1 MARKET SIZE
  • 5.2 ARMS LENGTH MANAGEMENT ORGANISATIONS
  • 5.3 FACILITIES SERVICES PROVISION
    • 5.3.1 Local Authority Housing Maintenance & Improvement Market Size
    • 5.3.2 Type of Contracts Out-sourced by Local Authorities
    • 5.3.3 Types of Work Activities Bundled in LA Contracts
    • 5.3.4 Expenditure on Work Activities in LA housing
    • 5.3.5 Interest in Out-sourcing Facilities Services - LA
    • 5.3.6 Future Prospects in Out-sourcing Facilities Management in LA Sector
  • 5.4 PROCUREMENT OF GOODS & SERVICES

6 FACILITIES SERVICES PROVISION IN THE HOUSING ASSOCIATION HOUSING SECTOR

  • 6.1 MARKET SIZE HOUSING ASSOCIATION MAINTENANCE AND IMPROVEMENT
  • 6.2 TYPE OF CONTRACTS OUT-SOURCED BY HOUSING ASSOCIATIONS
  • 6.3 TYPES OF WORK ACTIVITIES BUNDLED IN HA CONTRACTS
  • 6.4 EXPENDITURE ON WORK ACTIVITIES IN HA HOUSING
  • 6.5 INTEREST IN OUT-SOURCING FACILITIES SERVICES - HA
  • 6.6 FUTURE PROSPECTS IN OUT-SOURCING FACILITIES MANAGEMENT IN HA SECTOR

7 SOCIAL HOUSING SECTOR, EXPENDITURE & STOCK

  • 7.1 SOCIAL HOUSING MARKET DEFINITION
  • 7.2 UK SOCIAL HOUSING MARKET DWELLINGS
  • 7.3 SOCIAL HOUSING MARKET BY COUNTRY
  • 7.4 SOCIAL HOUSING MARKET BY OWNERSHIP
  • 7.5 LOCAL AUTHORITIES - EXPENDITURE & STOCK
    • 7.5.1 Expenditure on Housing
    • 7.5.2 Expenditure on Housing by Country
    • 7.5.3 Costs for Management and Maintenance in Local Authority Housing
    • 7.5.4 Housing Stocks Owned by Local Authorities
  • 7.6 HOUSING ASSOCIATIONS
    • 7.6.1 Public Sector Funding
    • 7.6.2 Private Sector Funding
    • 7.6.3 Operating and Maintenance Costs of Housing Association Properties
    • 7.6.4 Housing Stocks Managed by Housing Associations

8 FACILITIES SERVICES CONTRACTORS REVIEW

  • 8.1 BACKGROUND
  • 8.2 COMPANY PROFILES

TABLES AND CHARTS

  • TABLE 1 FACILITIES SERVICES PROVISION IN SOCIAL HOUSING MARKET 2006-2011, LOCAL AUTHORITIES, HOUSING ASSOCIATIONS BY VALUE (£M)
  • CHART 2 INTEREST RATES AND INFLATION (CPI) FROM 1992-2016
  • CHART 3 PDI & SAVINGS RATIO AT CURRENT PRICES 1992-2016
  • TABLE 4 EXCHANGE RATE FLUCTUATIONS 2008-2014 - STERLING TO THE DOLLAR, AND THE EURO, SPOT RATES
  • CHART 5 AGE DISTRIBUTION OF THE RESIDENT UK POPULATION MID-2010 ('000)
  • CHART 6 UK FM SERVICES MARKET SHARE BY VALUE - CORPORATE, HEALTH/EDUCATION AND GOVERNMENT 2011
  • TABLE 7 UK CENTRAL & LOCAL GOVERNMENT FM MARKET 2006-2016 (CURRENT PRICES)
  • CHART 8 % MIX OF FM END USER MARKET BY VALUE 2011 - HOUSING, LOCAL GOVT, CENTRAL GOVT.
  • TABLE 9 FACILITIES SERVICES PROVISION IN SOCIAL HOUSING MARKET 2006-2016, BY VALUE LAS & HAS (£M)
  • TABLE 10 CURRENT & CAPITAL EXPENDITURE MIX OF FACILITIES SERVICES PROVISION IN SOCIAL HOUSING MARKET 2006-2011, BY VALUE (%)
  • TABLE 11 NUMBERS OF NON-DECENT LOCAL AUTHORITY DWELLINGS IN ENGLAND (X1000) - 2001/11
  • TABLE 12 ENGLAND - LOCAL AUTHORITY FORECAST OF DWELLINGS TO BE MADE DECENT 2011-15
  • CHART 13 UK SOCIAL HOUSING COMPLETIONS 2003-2011
  • CHART 14 FACILITIES SERVICES PROVISION IN LOCAL AUTHORITY SECTOR, BY VALUE - 2006-2016
  • CHART 15 MIX OF ORGANISATIONS MANAGING THE LOCAL AUTHORITIES' HOUSING STOCK - ALMOS VS LAS 2011
  • TABLE 16 OVERALL EXPENDITURE ON LOCAL AUTHORITY PROPERTIES - MANAGEMENT, CURRENT & CAPITAL VALUE ESTIMATES 2011 £M.
  • CHART 17 EXPENDITURE ON FACILITIES SERVICES BY TYPE OF CONTRACT PLACED IN LA HOUSING - BUNDLED, TFS, OTHER 2011
  • CHART 18 PERCENTAGE OF BUNDLING BY WORK ACTIVITY - PLANNED, VOIDS, REACTIVE, IMPROVEMENTS (%)
  • CHART 19 MIX OF WORK ACTIVITIES TO LOCAL AUTHORITY HOUSING 2010/11 BY VALUE - PLANNED, VOIDS, RESPONSIVE, IMPROVEMENTS
  • CHART 20 ESTIMATED TOTAL EXPENDITURE ON LA HOUSING, 2011 -2016
  • CHART 21 ESTIMATED CHANGE IN RATIO OF THE TYPES OF LA CONTRACT PLACEMENT BY EXPENDITURE, TFS, BUNDLED, OTHER 2011 -2016
  • CHART 22 FACILITIES SERVICES PROVISION IN HOUSING ASSOCIATIONS, BY VALUE - 2006-2016
  • TABLE 23 EXPENDITURE ON HOUSING ASSOCIATION PROPERTIES £M VALUE ESTIMATES - MANAGEMENT, PLANNED, ROUTINE, MAJOR REPAIRS 2009-11
  • CHART 24 EXPENDITURE ON FACILITIES SERVICES BY TYPE OF CONTRACT PLACED IN HA HOUSING - TFS, BUNDLED, OTHER 2011
  • CHART 25 PERCENTAGE OF BUNDLING BY WORK ACTIVITY IN HA HOUSING - PLANNED, VOIDS, REACTIVE ETC (%)
  • CHART 26 MIX OF TYPES OF CONTRACTS PLACED FOR FACILITIES SERVICES PROVISION TO HA PROPERTIES - RESPONSIVE, PLANNED ETC 2010/11 BY VALUE
  • CHART 27 ESTIMATED TOTAL EXPENDITURE ON HA HOUSING 2011 -2016
  • CHART 28 ESTIMATED CHANGE IN RATIO OF THE TYPES OF CONTRACT PLACEMENT BY EXPENDITURE, HA 2011 -2016
  • CHART 29 UK SOCIAL HOUSING MARKET - TOTAL DWELLING STOCK M 2006-2016
  • CHART 30 UK SOCIAL HOUSING MARKET BY COUNTRY - 2010
  • CHART 31 UK SOCIAL HOUSING DWELLING STOCK BY OWNERSHIP, LA, HA 2002-2011
  • TABLE 32 UK EXPENDITURE ON LOCAL AUTHORITY HOUSING AND COMMUNITY AMENITIES - CURRENT, CAPITAL 2006/2012 - £M
  • CHART 33 EXPENDITURE ON LA HOUSING AND COMMUNITY AMENITIES BY UK DEVOLVED ADMINISTRATION - 2011/12
  • TABLE 34 AVERAGE OPERATING & MAINTENANCE COSTS PER LOCAL AUTHORITY PROPERTY - MANAGEMENT, ROUTINE, MAJOR 2010/11
  • TABLE 35 SOCIAL HOUSING STOCK NUMBERS OWNED BY LARGEST LOCAL AUTHORITIES
  • TABLE 36 SOCIAL HOUSING STOCK NUMBERS MANAGED BY MAJOR ARMS LENGTH MANAGEMENT ORGANISATIONS
  • TABLE 37 SUMMARY OF HCA FUNDING ALLOCATIONS & ACTIVITY ENGLAND 2011-2015 - AFFORDABLE HOUSING PROGRAMME / DECENT HOMES
  • TABLE 38 AVERAGE OPERATING AND MAINTENANCE COSTS FOR A HOUSING ASSOCIATION PROPERTY - MANAGEMENT, PLANNED, MAJOR 2010/11
  • CHART 39 HOUSING ASSOCIATION EXPENDITURE ON MAINTENANCE AND MAJOR REPAIRS OF ITS PROPERTIES MARCH 2004-2011 (£ M)
  • TABLE 40 HOUSING ASSOCIATION GROUPS IN ENGLAND BY STOCK OWNED
  • CHART 41 MIX OF TYPES OF HOUSING ASSOCIATION, 2006-2011
  • CHART 42 UK MARKET SHARES IN FACILITIES SERVICES PROVISION IN SOCIAL HOUSING SECTOR BY VALUE 2011
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