Microsoft のプレゼンス機能を備えたリアルタイムコミュニケーション戦略と製品

Microsoft's Presence-Enabled Real-Time Communications Strategy

発行	Wainhouse Research, LLC
出版日	2005年06月	商品コード	32651
ページ情報	英文 235 pages, 102 figures, 46 partner briefs
価格	こちらの商品の販売は終了いたしました。

概要
原文目次
関連レポート

当商品の販売は、2011年07月19日を持ちまして終了しました。

原文目次

This report provides a deep view into Microsofts presence-enabled real-time communications strategy and products, describing in detail the companys presence and IM server, the new desktop client, the companys enhancements to its web conferencing service, its shared workspace solution, and how these integrate with one another and with Microsofts other desktop productivity products. We point out what Microsoft delivers out of the box and reveal which functionalities one must go to a partner company to obtain. We describe 12 strengths Microsoft has in the market and 4 market weaknesses. We list 6 concerns we have with Microsofts web conferencing platform. We discuss the value end users and vendor partners will find in Microsofts solutions as well as some of the concerns they have. We also list and describe Microsofts major competitors.

1. DEFINING TODAYS BATTLE FOR THE ENTERPRISE COLLABORATION DESKTOP11

The 2005 View - Unified Communications .12
Four Key Emerging Trends .13
Focus on Microsoft 14

2. MICROSOFT BUSINESS OVERVIEW.15

Seven Strategic Business Segments 16
Markets and Strategy 19
Channels .20
Recent Acquisitions .22
Significant Legal Actions Resolved or Pending.24

3. MICROSOFTS UNIFIED COMMUNICATIONS STRATEGY27

The Paradox of Enterprise IM vs. Consumer IM .27
Telephony28
Service vs. Software vs. Managed Services .29
Mobile Devices 30
Desktop Video Solutions vs. Videoconferencing Systems31
Unified Communications and a Seamlessly Integrated Platform32

4. MICROSOFT OFFICE LIVE COMMUNICATIONS SERVER 2005 .33

LCS Standard Edition33
LCS Enterprise Edition 34
LCS 2005 Architecture and SIP Messaging35
LCS 2005 and Active Directory: Authentication and Authorization .38
Remote User Access, Federation, and Public IM Connectivity.39
Archiving Instant Messages with LCS 200545
Connecting LCS to the Enterprise PBX.47

5. MICROSOFT OFFICE COMMUNICATOR 200549

Setting Up the Communicator Contact List .50
Searching for Individuals not on the Contact List51
Communicator痴 Presence Functionality.52
The Conversation Window 54
Instant Messaging Using Communicator 2005 .55
Voice Communications in Communicator 2005 56
Using Video with Communicator 2005 57
Application Sharing and Whiteboarding 58
Multimodal Communications in Communicator.59

6. PRESENCE AND IM INTEGRATION INTO MICROSOFT OFFICE 2003 APPLICATIONS .61

Presence and IM Integration with Outlook 61
Presence and IM Integration with Other Office 2003 Applications63
Federated Domain User Presence in Office 2003 Applications64

7. MICROSOFT OFFICE LIVE MEETING65

New Aspects of Live Meeting 2005.65
Live Meeting Integration with Core Microsoft Offerings 69

8. MICROSOFT SHAREPOINT73

Windows SharePoint Services 74
SharePoint Portal Server.75
SharePoint Integration with Other Microsoft Offerings77
Office 2003 Integration 78

10. OUR ANALYSIS OF MICROSOFTS IP COMMUNICATIONS SOLUTION207

Microsofts Market Beliefs and Strategy207
Our Analysis of Microsofts Real-Time Collaboration Products 213
Microsofts Partner Strategy 219
Microsofts Competition .220
Futures 224
Final Thoughts on Microsoft 225

11. MICROSOFTS PROBABILITY OF SUCCESS227

12. PRICING AND HARDWARE REQUIREMENTS229

Live Communication Server 2005 .229
Communicator 2005 Hardware and Software Requirements .232
Pricing and Licensing 233
Live Meeting Requirements and Pricing234

List of Figures

Figure 1: Strategies in 2004 for winning the enterprise collaborative desktop battle. .11
Figure 2: The Unified Communications paradigm. .12
Figure 3: Unified Communications consists of both real-time and non real-time modes. 13
Figure 4: Microsofts revenues over the last four years. .15
Figure 5: Microsofts employee distribution by employee function. 16
Figure 6: Revenue per Microsoft business segment (Millions). 16
Figure 7: Microsofts Unified Collaboration environment. .27
Figure 8: CPE versus hosted collaboration solutions trends. .29
Figure 9: Unified communications. Source: Microsoft and Wainhouse Research32
Figure 10: LCS 2005 Standard Edition deployment. Requires Active Directory.33
Figure 11: LCS 2005 Enterprise Edition Deployment. 34
Figure 12: Live Communications Server 2005 layers and components. 36
Figure 13: Processing a client REGISTER request in an LCS Enterprise pool37
Figure 14: Processing an INVITE request with LCS 2005 Enterprise Edition. .37
Figure 15: The role of Active Directory in the network and an LCS implementation. .38
Figure 16: Remote user access with LCS 2005. 40
Figure 17: Direct federation between enterprise A and enterprise B42
Figure 18: Multiple direct federation between enterprises A, B, and C. .43
Figure 19: Restricted and Open clearinghouse federation. 44
Figure 20: Federating with public presence and IM servers. 44
Figure 21: Archiving in Live Communication Server.46
Figure 22: LCS and PC client control desktop phones through a SIP/CSTA gateway.47
Figure 23: Microsoft Office Communicator 2005 interface window. .49
Figure 24: Searching for a contact with Communicator 2005.50
Figure 25: Address Book Service process for creating local Communicator database51
Figure 26: Communicators find text box for searching for people not on the contact list.51
Figure 27: Finding an individual using Communicators build-in search mechanism. 52
Figure 28: Presence and notifications options in Communicator 2005. .53
Figure 29: Tagging a contact and the online status notification "toast" popup. 54
Figure 30: The Conversation popup window in Communicator 2005.55
Figure 31: Toast notification and minimized Conversation Window upon IM invitation55
Figure 32: Audio controls appear in the Conversation Window during a voice call57
Figure 33: Communicator 2005 point-to-point video conversation. 58
Figure 34: Application sharing and whiteboarding controls Communicator 2005. .59
Figure 35: Multimodal communications showing Conversation Window with all controls.60
Figure 36: Presence pawns in Microsoft Outlook. 62
Figure 37: Menu displayed by clicking on a presence pawn in Microsoft Outlook. 62
Figure 38: Word recognizes, and matches names to display presence information. .63
Figure 39: Office 2003 presence for users in federated domains.64
Figure 40: Microsoft Live Meeting integrated audio controls. .66
Figure 41: Drag and drop functionality makes it easy to add content to web meetings. 66
Figure 42: Improved presenter and host controls in Live Meeting67
Figure 43: Integrated dial out capability making participant audio connection easier. .67
Figure 44: Controls for streaming and recording a Live Meeting event68
Figure 45: Live Meeting 2005 integration with Communicator 2005. .70
Figure 46: Live Meeting integration with Outlook71
Figure 47: New Live Meeting toolbar available in all Office 2003 applications like Excel.72
Figure 48: SharePoint integration into a customized application76
Figure 49: The SharePoint Workspace interface77
Figure 50: A SharePoint WorkSpace showing modified documents. .78
Figure 51: LCS presence integration with SharePoint Portal. 80
Figure 52: Microsofts collaborative partner ecosystem83
Figure 53: Akonix L7 Integration with LCS 2003/2005. (Source: Akonix)88
Figure 54: Ascendent Systems PowerConnect integration with LCS 2005. 94
Figure 55: The Communicator dial pad enables PBX functionality with PowerConnect. .94
Figure 56: Brainshark-Live Meeting Integration100
Figure 57: BroadWorks deployed with LCS and Communicator. .106
Figure 58: One-click interface to launch a Live Meeting web conference. .112
Figure 59: ConferencePlus allows Live Meeting scheduling and management. 113
Figure 60: eDials web browser interface to LCS presence and IM capability123
Figure 61: eDial Internet Web Access gives LCS presence to Linux and Mac users. .124
Figure 62: F5 Networks Big-IP load balancer integration with LCS.126
Figure 63: Fenestrae Communication Server integration with LCS. 130
Figure 64: Followaps iFollow Enterprise Gateway integration with LCS. .132
Figure 65: Foundry Networks ServerIron load balancer in an LCS 2005 deployment. 134
Figure 66: Genesys Enterprise Telephony Software solution integrated with LCS136
Figure 67: GeoLearnings GeoMaestro Learning Management System. .140
Figure 68: Live Meeting interface provided by GeoLearnings GeoConnect. .140
Figure 69: IMlogic Deployment Configuration.146
Figure 70: Ingates SIP-enabled firewall implementation with LCS 2005. 148
Figure 71: Components in an IntraTel Connect/LCS implementation. .153
Figure 72: IntraTel Connect user interface. 154
Figure 73: Jasomi PeerPoint session border controller implementation with LCS.158
Figure 74: MessageVine Mobile IM Access integration with LCS. .162
Figure 75: Mitels Application Services Gateway and Contact Center LCS integration. 164
Figure 76: NewSteps Converged Services Node integration with LCS 2005. .168
Figure 77: MindAlign Integration with LCS 2003/05 and Active Directory. .172
Figure 78: PDAapps VeriChat for PPC mobile device interface.173
Figure 79: Videoconferencing devices associated with a contacts name175
Figure 80: Setting device preferences in Polycom Presence First UCC. .176
Figure 81: Inviting multiple parties to a videoconference in Presence First UCC.177
Figure 82: Polycoms WebOffice Meeting Manager launches with video meetings. 177
Figure 83: Polycoms Presence First UCC integration with LCS178
Figure 84: Joining a conference using Click to Meet and Communicator. .180
Figure 85: Click to Meets conference control window181
Figure 86: Click to Meet architectural overview for LCS integration.182
Figure 87: RIM and Microsoft Exchange integration.183
Figure 88: Siebel integrates CRM, shared workspace, and email/IM applications. .187
Figure 89: Siebel integration with LCS and SharePoint Server188
Figure 90: Creation of a shared workspace within Siebel Sales or Siebel Service. .189
Figure 91: Collaborating within Siebels CRM application. .189
Figure 92: HiPath OpenScape client interface192
Figure 93: HiPath OpenScape integration into a business process application.192
Figure 94: HiPath OpenScape integration with LCS 2005194
Figure 95: Sylantro Systems Application Feature Server integration with LCS 2005198
Figure 96: The TANDBERG MXP video endpoint product line.200
Figure 97: Trend Micros IM Security report showing violations detected. .202
Figure 98: Vonexus EIC interface with Windows Messenger interface. 203
Figure 99: Vonexus Enterprise Interaction Center deployment with LCS. .204
Figure 100: VERITAS Backup Exec archival architecture206
Figure 101: Template for Setting up New SharePoint Site in WSS217
Figure 102: Template for New Document Library in WSS218

List of Tables

Table 1: Communicator design principles and core capabilities.50
Table 2: Communicator 2005s audio calling capabilities. 56
Table 3: Comparison between SharePoint Services to SharePoint Portal 200376
Table 4: SharePoint features integrated into Office 2003 applications.81
Table 5: Microsoft partner companies interviewed for this report.85
Table 6: Partner companies written about but not interviewed.85
Table 7: Partner companies not interviewed nor written about. .85
Table 8: Distinction between BroadWorks and LCS functionalities106
Table 9: Industry probabilities. 228

概要
原文目次
関連商品

ご利用ガイド利用規約サイトマップ

月曜 - 金曜 / 9:00 - 18:00
TEL: 044-952-0102

Microsoft のプレゼンス機能を備えたリアルタイムコミュニケーション戦略と製品

Microsoft's Presence-Enabled Real-Time Communications Strategy

原文目次