当レポートでは、リロード型プリペイド製品の現況について調査し、米国のリロード市場規模、開ループ・閉ループセグメント別によるリロード額の内訳、主要セグメント(消費者・政府・企業)におけるリロード額、リロードの課題、リロードバリューチェーンの概要と主要企業、リロード経験によって消費者が直面する課題などを分析しており、概略以下の構成でお届けいたします。
Abstract
New research from Mercator Advisory Group identifies and details payment instruments consumers use to reload prepaid products.
Boston, MA -- Cardholders who reload prepaid accounts represent some of
the most loyal and cost-effective card customers possible. These individuals
have chosen to deposit funds into the prepaid account with the intent of using
that product or service in the near future, and are willing to commit their
funds in advance for that purpose. From an issuer or program manager's
perspective, such customers are both loyal and cost effective to service since
reloading accounts can lower costs associated with interchange and card
reissuance.
Mercator Advisory Group's new research report, “Measuring Reload: ACH, Cards,
Cash, and Checks”, details the current state of prepaid reload across all
network types (open and closed), and across all payment types (cash, ACH,
card, and check). The estimates provided in this report will prove to be a
valuable industry guide, delivering interesting insights regarding reload as
it is applied to different open and closed programs. For example, this report
finds that program types vary significantly not only in the reload dollar
volume but also by type of payment instrument used to implement the reload.
Highlights of the report include:
- Sizing of the entire U.S. reload market, including all open- and
closed-loop prepaid segments and products
- Breakouts of reload volume for each open- and closed-loop segment
- Top segments in consumer, government, and corporate reload volume
- The top three segments receiving consumer funding through the use of cash,
check, card, and ACH transactions
- Reload issues specific to open-loop cards and the prepaid financial
services segment
- An overview of the reload value chain and its dominant players
- Challenges consumers confront during the reload experience and the reason
many of the difficulties in reload are systemic
“Until this report, reload was always evaluated as a function strictly
associated with a particular product. Retailers, transit operators, payroll
card suppliers, managers prepaid financial services program (general purpose
reloadable cards) all looked at reloads as a unique service they offer. This
research proves that reload implementations share many common attributes and
that the lessons learned in one reload domain can be extremely valuable in
other domains,” says Tim Sloane, Director of Mercator's Prepaid
Advisory Service and author of the report. “The facts uncovered in this
report suggest that many of the most common complaints seen on message boards
regarding funding problems are actually driven by the operational limitations
of the ACH.”
One of the eight exhibits in this report:
Source: Mercator Advisory Group
©Mercator Advisory Group
This report is 34 pages long with eight exhibits.
Companies mentioned in the report include: 7-Eleven, Ace Cash Express,
Albertsons, Blackhawk, Cachet Financial, Cashland, CheckNGo, Chexar, Community
Financial, CVS, Exxon, FirstView Financial, Green Dot, Hess, InComm, K-Mart,
Kroger, MasterCard, Meijer, Moneygram, Murphy Oil, NACHA, Netspend, Radio
Shack, Regions Bank, Rite Aid, SNAP, Social Security Administration, Speedway,
Starbucks, The Check Cashing Store, U.S. Treasury, Visa, Walgreens, Walmart,
and Western Union.
About Mercator Advisory Group
Mercator Advisory Group is the leading, independent research and
advisory services firm exclusively focused on the payments and banking
industries. We deliver pragmatic and timely research and advice designed to
help our clients uncover the most lucrative opportunities to maximize revenue
growth and contain costs. Our clients range from the world's largest payment
issuers, acquirers, processors, merchants and associations to leading
technology providers and investors.
Table of Contents
Executive Summary
Introduction
Reload Volumes: The Big Picture
- What We Measured
- The Total Reload Market Volume Is $252.2 Billion
- Consumer Reload Payment Choice Varies by Segment
- Mobile Deposit Capture
- The Unique Nature of the Open-Loop Reload Environment
One-Step Versus Two-Step Retail Reload
- The Two-Step Process
- The Two-Step Cardholder Experience
- One-Step Reload
- The One-Step Cardholder Experience
- The Starbucks Reload Experience
ACH Reload Deposits
- The ACH Cardholder Experience
Retail Reload Market Players
ACH Load Markets
- Payroll Direct Deposit ACH
- Treasury Social Security ACH loads
- Tax Refund ACH loads
- State Unemployment Benefits ACH Loads
- The ACH Cardholder Experience
Reload Cost Structure
- Cash Loads
- ACH Loads
- Creating the Right Customer Experience
Regulatory Concerns
Funds Liability
Up and Coming Reload Players and Potential Participants
- American Express
- Banks
- Transit
- Fuze Network
- PayNearMe
Emerging Solutions Offering Reload Potential
- Mobile Check Deposit (Also Called Remote Deposit Capture)
- Person-to-Person payments
Canadian Reload Networks
- ReCash
- Paymobile
- Euronet Worldwide
Conclusions
Figures and Tables
- Table 1: Share of Reload Dollars on Prepaid Products by Segment, 2010 (E)
- Figure 1: The 24 Prepaid Market Segments with Reload Dollar Volume
- Table 2: Segment Share of Reload Dollars, 2010 (E)
- Figure 2: PFS vs. Mobile Reload by Payment Type
- Table 3: PFS Segment Reload Summary Capturing Retail Reload Networks
Dollar Volume Estimates
- Figure 3: ACH Reload Value Chain
- Table 4: Reload Provider List with Sample of Partners
- Table 5: Survey of Card Programs and Load Fees