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市場調査レポート
世界のCRM分析アプリケーション市場：予測(2009-2013年)およびベンダーシェア(2008年)
Worldwide CRM Analytic Applications 2009-2013 Forecast and 2008 Vendor Shares: Market Growth Continues to Lead CRM Applications Market
| 発行 |
IDC |
| 出版日 |
2009年07月 |
商品コード |
98902 |
| ページ情報 |
英文 Pages: 27 |
| 価格 |
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当商品の販売は、2011年09月09日を持ちまして終了しました。
Abstract
This IDC study provides the market sizing, vendor shares, and
forecast for the worldwide CRM analytic applications market in 2008.
Market trends and future market outlook and guidance to CRM
software vendors are also included.
“CRM analytic applications when added to
a transactional CRM environment can yield dramatic improvements in customer
insight. Despite the economic climate, organizations should consider adding these
applications to their enterprise application architecture for more targeted interactions
with their customers.” Mary Wardley, program vice president, CRM
and Enterprise Applications Research.
Table of Contents
- IDC Opinion
- In This Study
- Methodology
- CRM Analytic Applications Market Definition
- Situation Overview
- The CRM Analytic Applications Market in 2008
- Performance of Leading Vendors in 2008
- Comments on Top 5 Vendors
- Primary Market Segments
- Performance by Geographic Region in 2008
- Future Outlook
- Forecast and Assumptions
- Process
- Demand
- Worldwide CRM Analytic Applications Forecast, 2009–2013
- Assumptions
- Market Context
- Essential Guidance
- Advice for Technology Buyers and End-User Decision Makers
- Advice for CRM Analytic Applications Technology Vendors
- Learn More
- Related Research
- Methodology
- Historical Market Values and Exchange Rates
- Synopsis
- Table: Worldwide CRM Analytic Applications Revenue by Leading Vendor, 2006–2008 ($M)
- Table: Worldwide CRM Analytic Applications Revenue by Segment, 2006–2008 ($M)
- Table: Worldwide CRM Analytic Applications Revenue by Region, 2006–2008 ($M)
- Table: Worldwide CRM Analytic Applications Revenue, 2005–2013 ($M)
- Table: Key Forecast Assumptions for the Worldwide CRM Analytic Applications Market, 2009–2013
- Table: Worldwide CRM Analytic Applications Revenue, 2005–2013: Comparison of November 2008 and July 2009 Forecasts ($M)
- Table: Exchange Rates, 2003–2008 (%)
- Figure: IDC' s Business Analytics Taxonomy, 2009
- Figure: Worldwide CRM Analytic Applications Revenue Share by Segment, 2008
- Figure: Worldwide CRM Analytic Applications Revenue, 2005–2013: Comparison of November 2008 and July 2009 Forecasts
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