米国におけるIVR（音声自動応答装置）システム市場

U.S. IVR (Interactive Voice Response) System Markets

発行	Frost & Sullivan
出版日	2006年02月	商品コード	40447
ページ情報	英文
価格	US$ 6,000 換算 ¥ 482,820 (税抜) Web Access (Regional License) US$ 6,500 換算 ¥ 523,055 (税抜) Hard Copy & Web Access (Regional License)

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原文目次

Abstract

This Frost & Sullivan research service entitled U.S. IVR Systems Market - Hope for Growth Through Speech provides an overview of current and forecasted revenue, current and forecasted shipment information and market share analysis of the IVR market, along with a complete analysis of key market drivers, restraints, and trends that are impacting the U.S. premise-based IVR market. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets/applications/technologies: Touchtone IVR markets, Speech-enabled IVR markets, Voice Portals, and Hosted IVR solutions.

1. Introduction

1. Executive Summary
2. Scope of Study and Research Methodology
3. Market Definitions

2. Market Overview

1. State of the Market
2. Industry Challenges
3. Market Trends
4. Technology Trends
5. Market Engineering Measurements

3. Market Analysis

1. Market Drivers
2. Market Restraints
3. IVR Market Revenue Forecast
4. Percent of Revenue by Port Size
5. Percent of Revenues by Vertical
6. Demand and Pricing Analysis

4. Competitive Analysis

1. Competitive Landscape Analysis
2. Market Share Analysis
3. Competitive Profiles

5. Market Insights and Considerations

1. Market Insight - Speech Strengthens Hosted Model
2. Considerations for Best Practices

6. Frost & Sullivan Awards

1. Frost & Sullivan Award for Growth Strategy Leadership
2. Frost & Sullivan Award for Market Penetration Strategy
3. Frost & Sullivan Award for Product Differentiation Innovation

List of Figures

Enterprise Voice and Unified Messaging Platform Market: Industry Challenges Ranked in Order of Impact (NA), 2005-2011
Enterprise Voice and Unified Messaging Platform Market: Market Drivers Ranked in Order of Impact (NA), 2005-2011
Enterprise Voice and Unified Messaging Platform Market: Market Restraints Ranked in Order of Impact (NA), 2005-2011
Enterprise Voice and Unified Messaging Platform Market: Total Messaging Revenue Forecast (NA), 2003-2011
Enterprise Voice and Unified Messaging Platform Market: Unified Messaging Revenue Forecast (NA), 2002-2011
Enterprise Voice and Unified Messaging Platform Market: Percent of Revenues by Market Segment (NA), 2003-2011
Enterprise Voice and Unified Messaging Platform Market: Unified Messaging Seat Shipment Forecasts (NA), 2002-2011
Enterprise Voice and Unified Messaging Platform Market: Unified Messaging Market Competitive Structure (NA), 2004
Enterprise Voice and Unified Messaging Platform Market: Company Market Share by Revenues (NA), 2004