This IDC Financial Insights report of 12 U.S. retail mobile banking solution vendors allows industry leaders a chance to provide their thoughts on the current mobile banking landscape. Vendors oftentimes are looking for the next big thing, being careful to provide affordable solutions to an industry still reeling from the financial crisis in 2008. Mobility is in a unique situation to capture all the innovation in the past few years around the device and deploy it into financial services.
"Vendors have a unique situation to really shape the future of mobile banking," says Marc DeCastro, research director, Consumer Banking, IDC Financial Insights. "Mobile banking has certainly created excitement in the industry, and the vendors have responded by offering some innovative solutions. More innovation focused around geolocation services, the onboard camera, and social networks will help solidify financial mobility into our day-to-day lives."
Table of Contents
IDC Financial Insights Opinion
In This Study
Situation Overview
Vendor Demographics
The Approach
Platforms and Features Offered
Mobile Adoption and Growth Estimates
Mobile Authentication and Pricing Models
Future Development
Core Banking Vendor Integration
Vendor Market Opinions
Future Outlook
Essential Guidance
Actions for Vendors
Actions for Financial Institutions
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Related Research
Appendix: 2010 Survey Figures
Synopsis
Table: Platforms and Features Offered by Mobile Vendors
Table: Account Information Features Offered
Table: Funds Movement Features Offered
Table: General Activity Features Offered
Table: Pricing Models
Table: Future Mobile Initiatives
Table: Installed Mobile Banking Solutions by Vendor, 2011
Figure: Respondents by Target Bank Size, 2011
Figure: Installed Mobile Solution by Region, 2011
Figure: Growth of New Client Acquisitions, 2011
Figure: Reported Growth of SMS/Text from 2010 to 2011
Figure: Reported Growth of Web/Browser-Based Access from 2010 to 2011
Figure: Reported Growth of Downloadable Applications from 2010 to 2011
Figure: Status of U.S. and Global Mobile Banking Adoption Rates, 2011
Figure: Mobile Versus Online Banking Authentication Schemes, 2011
Figure: Future Development/R&D Share by Mobile Banking Platform, 2011
Figure: Status of iPhone Application Development, 2011
Figure: Status of Google Android Smartphone Application Development, 2011
Figure: Status of Symbian Platform Application Development, 2011
Figure: Status of BlackBerry/RIM Application Development, 2011
Figure: Status of Windows Phone 7 Platform Application Development, 2011
Figure: Status of Tablet Application Development, 2011
Figure: Biggest Barriers to the Success of Mobile Banking
Figure: Carriers' Impact on Mobile Banking, 2011
Figure: Agree or Disagree: Carriers as a Barrier to Mobile Banking
Figure: Agree or Disagree: Standards in Mobile Banking as an Issue
Figure: Agree or Disagree: Multifactor Authentication for Mobile Banking
Figure: Agree or Disagree: Nontraditional Players in the Mobile Market
Figure: Agree or Disagree: Mobile Banking as a Defensive Strategy
Figure: Respondents by Target Bank Size, 2010
Figure: Installed Mobile Solution by Region, 2010
Figure: Installed Mobile Banking Solutions by Vendor, 2010
Figure: Status of New Client Acquisitions as of May 1, 2010
Figure: Most Frequent Transaction Types Conducted, 2010
Figure: Installation of iPhone Mobile Banking Applications, 2010
Figure: Mobile Versus Online Banking Authentication Schemes, 2010
Figure: Future Development/R&D Share by Mobile Banking Platform, 2010
Figure: Mobile Banking Initiatives, 2010
Figure: Status of U.S. and Global Mobile Banking Adoption Rates, 2010
Figure: Carriers' Impact on Mobile Banking, 2010
Figure: Reported Growth of SMS/Text from 2009 to 2010
Figure: Reported Growth of Web/Browser-Based Access from 2009 to 2010
Figure: Reported Growth of Downloadable Applications from 2009 to 2010
Figure: Status of iPhone Application Development, 2010
Figure: Status of Google Android Smartphone Application Development, 2010
Figure: Status of Symbian Platform Application Development, 2010
Figure: Status of BlackBerry/RIM Application Development, 2010
Figure: Status of Windows Phone 7 Platform Application Development, 2010
Figure: Method of Support for Handling Mobile Banking, 2010
Figure: Agree or Disagree: Carriers as a Barrier to Mobile Banking
Figure: Agree or Disagree: Impact of Economic Conditions on Mobile Banking Growth
Figure: Agree or Disagree: Standards in Mobile Banking as an Issue
Figure: Agree or Disagree: Multifactor Authentication for Mobile Banking
Figure: Agree or Disagree: Marketing of Mobile Banking
Figure: Agree or Disagree: Mobile Banking Customer Adoption
Figure: Agree or Disagree: Nontraditional Players in the Mobile Market
Figure: Agree or Disagree: Charging for Mobile Banking
Figure: Agree or Disagree: Global Versus U.S. Mobile Banking Strategy
Figure: Agree or Disagree: Mobile Banking as a Defensive Strategy