This IDC Energy Insights report provides findings from three surveys
recently conducted by IDC Energy Insights and IDC Vertical Group
that provide insight on utility information and communications technology (ICT)
spending and budgets. The report examines what actions utility CIOs
have taken to address the impact of the recession and
how they are approaching budgets for 2010 given recent impetus
for implementing the intelligent grid. The report concludes with a
look ahead and provides recommendations to utility CIOs.
According to Jill
Feblowitz, IDC Energy Insights practice director, "The recession hit utilities,
with companies in 2009 taking action to reduce expenses. ICT
budgets and spending are expected to recover in 2010 with
IT efficiency and reliability, along with productivity driving IT investments
for 2010. IDC Energy Insights believes that the pockets of
customer backlash to smart metering may slow, but not stop,
investment in intelligent grid technologies — a substantial portion of
these investments are in ICT."
Table of Contents
IDC Energy Insights Opinion
In This Study
Methodology
Utility CIO Survey
IDC Vertical Research Annual Survey
North American Intelligent Grid Spending Forecast, 2009
Situation Overview
Momentum for Intelligent Grid Investments
A Note on Customer Backlash
Business Needs
Management Challenges
Current Practices
Utility ICT Budgets and Spending, 2008 and 2009
Utilities Responded to the Recession by Making Personnel Reductions
IT Supporting the Business
Utility IT Budgets, 2010
IT Reliability and Efficiency and Increasing Productivity: Priorities for 2010
Utility ICT Allocations, 2010
Future Outlook
Utilities Approach Cloud with Caution
New Technology Requires New ICT Stacks
Essential Guidance
Actions to Consider
Learn More
Related Research
Synopsis
Appendix
Utility CIO Survey Demographics
Table 4 shows the details Utility CIO Survey demographics.
IDC Vertical Research Annual Survey
North American Intelligent Grid Spending Forecast, 2009
Table: Expected Amount of Federal Funding for Intelligent Grid (% of Respondents)
Table: IT Total Budget and Operating Expenses, 2008
Table: IT Total Budget and Spending, 2008 and 2009
Table: Utility CIO Survey Demographics
Figure: Expected Change in Intelligent Grid Budget for 2011
Figure: IT Spending Reduction Methods, 2009
Figure: IT Budget Share by Line of Business, 2009
Figure: IT Budget Share by Business Strategy, 2008 and 2009
Figure: Expected IT Spending Reduction Methods by Utility Type, 2010
Figure: IT Investment Drivers over the Next 12 Months by Utility Type
Figure: IT Budget Share by IT Area, 2010
Figure: Cloud Computing Adoption Status
Figure: Respondents by Company Revenue: Utility CIO Survey
Figure: Respondents by Ownership Structure: Utility CIO Survey
Figure: Respondents by Utility Services Provided: Utility CIO Survey
Figure: Respondents by Company Structure: Utility CIO Survey
Figure: Respondents by Utility Type: Vertical Group Survey
Figure: Respondents by Company Revenue: Vertical Group Survey
Figure: Respondents by Utility Ownership Structure
