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Standard LifeおよびLincoln Financialのケーススタディ - 消費者に年金加入を促すさまざま取り組み

Lincoln Financial and Standard Life Case Study: different approaches to engaging consumers with pensions

発行 Datamonitor
出版日 2009年07月 商品コード 96193
ページ情報 英文 22 pages
価格
US$ 4,495 換算 ¥ 362,701 (税抜) PDF by E-mail (Single User License)
US$ 11,238 換算 ¥ 906,794 (税抜) PDF by E-mail (Global Site License)


原文目次

Abstract

Introduction

This case study on Standard Life and Lincoln Financial Group forms part of Datamonitor' s new series highlighting best practice in specific areas of financial services.

Scope of this research

  • This case study analyses the key successful elements in the marketing strategies Standard Life and Lincoln Financial Group
  • The case study examines how the brands have developed to its current status and why they appeal to consumers so strongly
  • Datamonitor' s Financial Services Megatrend Framework is used to analyse the effectiveness of customer targeting strategies

Research and analysis highlights

Standard Life and Lincoln Financial Group have successfully identified the increasing diversity of the baby boomer accumulator segment, and both have invested in highly successful but different marketing campaigns aiming work up some excitement about the potential the ' third age' holds.

Key reasons to purchase this research

  • Gain insight into the methods used by important industry players to give them a competitive edge
  • Identify specific areas for operational improvements
  • Capitalize on the knowledge of experienced companies when entering a new niche or market

Table of Contents

DATAMONITOR VIEW

  • CATALYST
  • SUMMARY

ANALYSIS

  • Introduction
    • Both Lincoln and Standard Life are cornerstones of their country' s financial services world
    • Standard Life and Lincoln are specialists in the retirement income space
    • Both Standard Life and Lincoln have created innovative marketing campaigns which address the changing concept of ' retirement'
    • Both campaign appeal to a number of Megatrends but demonstrate significant complexities
    • The pre-retirement generation is growing in terms of both numbers and influence As has been noted, both Standard Life and Lincoln have primarily appealed to those approaching retirement (currently the baby boomer generation), who have proven to be changing the face of retirement, with their increasing numbers, increasing affluence, and increasingly diversified wants and needs. Since sales of personal pension plans have been on the rise over the last five years, this is an important growing market for insurers to target.
    • Other providers are moving their strategies in this direction
    • Looking to the future

APPENDIX

  • Data Tables
  • Definitions
    • The Datamonitor Financial Services consumer insight Megatrend framework
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer

TABLES

  • Table: Total new business premium providers in the UK 2008 by market share
  • Table: Attitudes towards responsibility for providing for retirement in the UK and US
  • Table: Attitudes towards financial advice by country and age group
  • Table: Attitudes towards thinking about retirement, by age group

FIGURES

  • Figure: Both Standard Life and Lincoln have created strong customer-focused brand platforms
  • Figure: Total new business premiums in 2008 placed Standard Life as the UK' s market leader
  • Figure: Standard Life effectively employs the use of celebrity to promote its ' Active Money' SIPP
  • Figure: Lincoln' s TV advertisement encourages consumers to make an emotional connection to their ' Futureselves'
  • Figure: Lincoln uses an extensive online platform to guide consumer through the future challenges they can plan for
  • Figure: Lincoln has advertised in print next to crosswords
  • Figure: Both campaigns target the same segment but appeal in different ways
  • Figure: The majority of both UK and US consumers believe it is their responsibility to provide for themselves in retirement
  • Figure: Attitudes towards seeking professional advice before making financial decisions
  • Figure: 18 - 24 year olds are least likely to want to think about retirement
  • Figure: Standard Life' s Active Money SIPP website proves a convenient website for time-constrained consumers to learn about the product.
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