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市場調査レポート - 178550

英国の金融サービス市場:2020年までの予測

UK Financial Services in 2020

発行 Datamonitor
出版日 ページ情報 英文 Slides: 103
価格
英国の金融サービス市場:2020年までの予測 UK Financial Services in 2020
出版日: 2011年03月08日 ページ情報: 英文 Slides: 103
概要

今後10年間で、自信と知識を携えた消費者の金融商品およびサービスに対する要求は厳しくなると考えられます。消費者中心の戦略がますます必要となり、また緊縮的な政策や金融サービスに対する不信感が、新たな脅威や課題となるでしょう。

当レポートでは、英国の金融市場について、不況の影響、個人情報の利用、モバイルバンキングおよびオンラインチャネル、クレジットカードなどの消費者および市場動向を分析しまとめており、概略下記の構成でお届けいたします。

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英国の金融サービス:2020年

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Abstract

Introduction

Datamonitor identifies the defining force of the next decade to be the consumer. Empowered and better informed consumers will have tougher demands towards all FS products and services. Instant information and the advancement of technology will only increase the need for consumer centric strategies. At the same time austerity measures and a lack of confidence in FS brings new fears and challenges.

Features and benefits

• Prepare for the demands of consumers in 2020 by understanding the consumer trends which will emerge over the next decade.
• Stay ahead of the pack by learning what steps can be taken now to adapt to evolving consumer priorities.
• Adapt to new consumer demands by understanding the effects that the big changes of the recession and ensuing spending cuts will have on UK consumers.

Highlights

For providers to compete successfully in 2020 they will have to use consumers' personal information effectively to create adaptable and tailored products. Personalization will be a key trend, however, providers will have to ensure that consumers' personal information is kept safely as data losses will result in significant brand damage.
The spending cuts implemented to cut the Government' s budget deficit will affect all consumers. FS providers will have an opportunity to fill the gaps left in public services. An increased uptake of products including healthcare cash plans and child saving products will be seen as consumers become increasingly self-reliant.
Mobile banking will start to replace the online channel as the functionality of mobile phones continues to grow and consumers become increasingly dependent on their phones. Contactless technology in phones will be commonplace, with mobile payments starting to replace cash and card payments.

Your key questions answered

• What will the financial services sector in the UK look like in 2020?
• How will emerging consumer trends shape the FS sector and how can FS providers start targeting these now?
• What threats and opportunities will present themselves in the coming decade?
• What effect will factors including the austerity measures and technological advances have on consumer demands?

Table of Contents

DATAMONITOR VIEW
SUMMARY
UK FINANCIAL SERVICES IN 2020
Presentation content
Keywords
APPENDIX
Methodology
Datamonitor consulting
Disclaimer

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