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市場調査レポート
世界的経済危機の消費態度・消費行動への影響:ブラジル
The Global Economic Crisis: The Impact On Consumer Attitudes & Behaviors In Brazil
| 発行 |
Datamonitor |
| 出版日 |
2009年09月 |
商品コード |
100179 |
| ページ情報 |
英文 87 pages |
| 価格 |
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Abstract
Introduction
Datamonitor' s survey of Brazilian respondents established that 38% either
' strongly' or ' tended' to agree with the statement "I believe my country of
residence is in a recession". However their relative conviction in this belief
is lower than the global average (69%). This reflects the greater optimism and
growing financial and emotional satisfaction among Brazilians as prosperity
has increased.
Scope of this research
- Detailed analysis documenting Brazilian consumers' ' recessionary mindset'
and how this influences perceptions about current and future prospects
- Insights highlighting how the economic downturn has affected perceived
quality of life, emotional wellbeing and financial security in Brazil
- In-depth analysis of Brazilians' changing price sensitivity, value
consciousness and attitudes towards private label across four major FMCG
sectors
- Countries and categories covered: Brazil; food and non-alcoholic
beverages, alcoholic beverages, personal care and household care
Research and analysis highlights
Optimistic about the economic outlook and their personal finances, Brazilian
consumers have become more quality conscious and savvier shoppers, but remain
prudent spenders. Nearly half perceive that their lifestyle has been impacted
by the recession
Much is made about the growing materialism and brand consciousness among
Brazilian shoppers, especially the burgeoning middle class segment. When
surveyed by Datamonitor in April 2009, more than a quarter of Brazilian
respondents disagreed that they were giving up some of their favorite brands
in light of the economic downturn
For 77% of Brazilian shoppers, overall quality of products sold has a high
amount of influence over where people do their grocery shopping. This is
symptomatic of the aspirational mindset among Brazil' s evolving consumer
culture and the opportunities apparent for strong brands that are synonymous
with quality
Key reasons to purchase this research
- Gain a detailed understanding of changing consumer attitudes and behaviors
amid the downturn in order to determine appropriate recessionary strategies
- Obtain country and sector specific insight about pertinent recessionary
themes such as private label and consumers' value consciousness
- Assist consumer segmentation and targeting efforts by accessing data from
two waves of primary research conducted in August 2008 and April 2009
Table of Contents
OVERVIEW
THE FUTURE DECODED
- INTRODUCTION: Understanding how ' recessionary mindsets' influence
Brazilians' attitudes towards and actual consumption is vital
- The ' recessionary mindset' of Brazilian consumers is reflected by the
widespread belief that they' re in a recession
- The economic downturn has had an impact on the lifestyles of more than
half of Brazilian consumers
- Key takeouts and implications: a recessionary impact on Brazilians'
lifestyles has not yet been fully matched by a desire to accept the presence
of a recession
- TREND: Brazilians remain optimistic despite recognition of downturn
affecting Brazil
- Brazilians are generally content with their quality of life despite
being divided about the country' s overall direction
- Key takeouts and implications: Brazilians' mood towards the direction of
the country has dampened slightly but they remain relatively upbeat of their
quality of life
- TREND: Brazilian consumers have tempered optimism in their financial
security and are optimistic about the future economic prospects
- Satisfaction with one' s financial situation is low among Brazilian
consumers despite the wider confidence in the economic situation
- Perceptions about the economy, job security, financial status and the
housing market in Brazil are all pessimistic to varying degrees, but there
is considerable optimism for the six months ahead
- Brazilians are managing their finances more closely with some even
struggling to pay the bills
- Brazilians are making greater efforts to save and still aspire to be
less reluctant on credit
- Key takeouts and implications: Brazilians recognize that recession has
occurred but remain upbeat about the situation and future recovery
- INSIGHT: The global economic crisis has had a negative impact on the
emotional wellbeing of Brazilians with levels of stress up and personal
happiness down
- Stress levels have all been negatively impacted during the financial
downturn
- Work-life balance has also worsened in combination with the deepening
downturn
- The happiness levels of Brazilian citizens have declined in line with
the global economic crisis
- Key takeouts and implications: Brazilians report increased stress and
fatigue amid the downturn, but are confident that this will not coming
towards the end of 2009
- INSIGHT: Brazilian consumers have become increasingly price and value
conscious following the global economic downturn
- Brazilian consumers are becoming more value conscious and therefore
looking to save money when buying groceries
- Price and value consciousness heavily influences where Brazilian
consumers do their grocery shopping and how they shop but quality still
matters too
- Key takeouts and implications: the general value consciousness of
Brazilians has intensified and is reflected by how they determine where to
shop
- INSIGHT: Brand loyalties are under increasing threat as Brazilian shoppers
give up brands and increasingly embrace private label
- Brazilian consumers are beginning to give up some of their favorite
brands, as they make more ' considered' choices
- Private labels are becoming more attractive to Brazilian shoppers,
especially in the downturn
- Key takeouts and implications: the general value consciousness of
Brazilians, combined with their current reflective consumption patterns has
the potential to create an optimal platform for private label growth. But
consumer brand preferences and perceived quality differentials acts as
barriers to private label growth
- INSIGHT: Brazilian consumers are embracing money saving tactics when it
comes to food and non-alcoholic beverage purchases and preparation
- Brazilian consumers are adopting various responses to cut back on food
and beverage expenditures, particularly preparing more meals at home
- Few Brazilian shoppers consider private label food and non-alcoholic
beverages to be identical to famous branded equivalents
- Key takeouts and implications: a resurging desire to cook more often at
home has occurred yet increased competition in food and non-alcoholic
beverages between private label and market leading brand has yet to
materialize
- INSIGHT: The significant majority of Brazilians' personal care regimes and
related product choices have been ' recession resistant'
- More than three quarters of Brazilian consumers are committed to looking
their best in day-to-day life
- Price and value conscious personal care/beauty shoppers in Brazil have
not made notable changes to their personal care shopping and usage in order
to save money
- Brazilians are largely unaware or indifferent towards private label
personal care products
- Key takeouts and implications: Brazilians' health and beauty regimes are
influenced by a strong desire to look one' s best
- INSIGHT: Brazilians' alcohol consumption patterns and preferences have not
changed significantly during the downturn
- Brazilian drinkers are careful about how much they spend on alcohol, but
do not perceive that they have been making significant cut backs in the
amount they consume
- Brazilian drinkers have become more value conscious in both their
at-home and out-of-home alcoholic beverage choices in 2008-09
- Private label alcohol is not as prevalent in Brazil as in other
countries which results in uncertainty about comparative quality against
branded equivalents
- Brazilian drinkers are more concerned about the quality credentials of
alcoholic beverage brands and are less concerned about brand imageThere is a
status that comes from buying what is perceived to be the ' right brand' .
Traditionally, an attractive aspect of premium (alcoholic beverage) products
has been the chance for a consumer to show their peers the extent of their
affluence and good taste. Image conscious consumers that typically have a
desire to link themselves to brands often seek conspicuous, status-enhancing
products in order to create an identity and image around themselves. Due to
the fact that alcohol is so often consumed in a more conspicuous setting
marketing (especially for upscale brands) often emphasizes the status
credentials of brands
- Key takeouts and implications: there has been little to no change for
around six in ten Brazilian drinkers suggesting that alcohol is largely
' recession resistant'
- INSIGHT: Brazilians' household care buying preferences are heavily shaped
by price consciousness irrespective of an economic downturn
- Price led value is still the most influential factor for Brazilians'
household and laundry care purchases but preferences do reflect other
important influences
- The private label household care market in Brazil is small but
potentially lucrative given shoppers' desire for value
- Key takeouts and implications: Brazilians' associate hygiene and
cleanliness with wellbeing and this, combined with their inherent dislike of
household chores, makes them somewhat quality conscious
ACTION POINTS
- ACTION: Adopt a relentless approach to delivering and communicating better
value-for-money than the competition without just focusing on lower prices
- Actively demonstrate value-for-money by re-appraising marketing
initiatives, including slogans
- Appeal to Brazilian consumers' desire to be ' better shoppers'
- Ensure that the value gains are instantaneous
- Evaluate and adapt cost structures so that it is feasible to offer
value-for-money solutions
- Focus on quality to maintain differentiation and prove to consumers that
quality really matters
- Start planning for the longer-term by continually tracking Brazilian
consumers as an economic recovery begins to become a reality
APPENDIX
- Methodology
- Further reading and references
- Ask the analyst
- Datamonitor consulting
- Disclaimer
TABLES
- Table: Consumer survey: level of satisfaction with "the general direction
of how things are going" and "quality of life", in Brazil (compared with the
global average), 2009
- Table: Consumer survey: satisfaction with current financial situation and
importance attached to wealth/ income and having finances in good order, in
Brazil (compared with the global average), 2009
- Table: Consumer survey: perceptions of whether broader economic
conditions, household' s financial situation, job security/confidence and
housing market confidence had improved or worsened in the six month previous
and how each might change in the proceeding six months, in Brazil, 2009
- Table: Consumer survey: propensity to feel tense and the extent to which
perceived levels of stress have changed in the last six months and are
expected to change in the next six months, in Brazil, 2008-09
- Table: Consumer survey: propensity to feel very tired and the extent to
which perceived work-life balance has changed in the last six months and are
expected to change in the next six months, in Brazil
- Table: Consumer survey: happiness levels and the extent to which perceived
happiness has changed in the last six months and are expected to change in the
next six months, in Brazil, 2008-09
- Table: Consumer survey: changing value-consciousness and desire to save
money when buying groceries among Brazilian shoppers, 2009
- Table: Consumer survey: changing efforts being made to use coupons, change
grocery store choice to save money, embrace more disciplined shopping and
gather and utilize store price information, among Brazilian shoppers, 2008-2009
- Table: Consumer survey: the relative cost/value and quality consciousness
of Australians and global consumers overall when purchasing food and beverage
products in 2008
- Table: Consumer survey: the extent to which Brazilian consumers are making
effort to save money by adopting various food and drinks consumption and
preparation approaches, 2008-09
- Table: Consumer survey: perception about the relative superiority or
inferiority of private labels versus well known or market leading famous
brands in food, soft drinks and hot drinks, in Brazil, 2009
- Table: Consumer survey: the importance attached to looking one' s best in
day-to-day life, the pressure to look good, and satisfaction with physical
attractiveness/ appearance, among Brazilian consumers, 2008 and 2009
- Table: Consumer survey: the extent to which consumers are making an effort
to save money by using spas or salons less often, in Brazil, 2008-09
- Table: Consumer survey: attempts made by Brazilians to change their
personal care/beauty habits in order to save money, by product category,
2008-09
- Table: Consumer survey: perception about the relative superiority or
inferiority of private labels versus well known or market leading famous
brands for grooming/ beauty products, and agreement that such products are
good alternatives to well known or market leading famous brands, in Brazil,
2009
- Table: Consumer survey: attentiveness towards the amount of money spent on
alcohol and the degree to which alcoholic beverage consumers in Brazil have
cut down on the overall amount of alcohol bought/consumed in 2008-09
- Table: Consumer survey: the degree to which household and laundry care
consumers in Brazil have cut down on the overall amount of alcohol
bought/consumed in 2008-09
- Table: Consumer survey: Brazilian attitudes towards doing housework, 2008
- Table: Consumer survey: perception about the relative superiority or
inferiority of private labels versus well known or market leading famous
brands for household cleaning/laundry products, and how often such products
are purchased to save money, in Brazil, 2009
FIGURES
- Figure: Datamonitor' s Recession and Recovery portal will allow industry
players to continually identify emerging opportunities and track what is
happening in the Brazilian economy as it develops
- Figure: More than one-third of Brazilian consumers believe the country is
in recession but a relatively small proportion of these ' strongly agree'
- Figure: One-in-four Brazilian consumers feels that their lifestyle has not
changed in light of the downturn
- Figure: Brazilian consumers are divided about the direction their country
is taking but this has not significantly impacted their perceptions on quality
of life
- Figure: Brazilians' positive views about the general direction of the
country have improved in the last decade but societal skepticism is still
pronounced
- Figure: Over the course of 2008 and 2009, Brazilians have expressed
considerably higher positivity about the economic situation in the country
compared to US citizens
- Figure: Brazilians, having become more prosperous, increasingly welcome a
free market economy
- Figure: Nearly half of Brazilian consumers are currently dissatisfied with
their financial situation
- Figure: Brazilians' negativity about the economy at large is greater than
that shown towards their personal situation
- Figure: More than half of Brazilians expect economic conditions and their
own household' s finances to improve in the period April 2009 through to
October 2009 and many feel good about their job security too
- Figure: The future focused economic confidence of Brazilians looking
forward to 2010 is very strong
- Figure: Brazilian consumers are managing their finances more closely while
two-in-five individuals report difficulties in paying all the bills
- Figure: Brazilians have become more accepting of credit and express a
decreasing desire to save money
- Figure: The economic downturn has also been accompanied by additional
stress levels among Brazilians
- Figure: Brazilians are prone to fatigue while almost one-quarter has
experienced a worsening work-life balance in the period October 2008 to April
2009
- Figure: Nearly one in four Brazilian citizens has become less happy during
the period October 2008 to April 2009
- Figure: The overwhelming majority of Brazilian consumers are more value
conscious following the downturn
- Figure: Quality of products sold has more influence than lower prices or
habit over where people in Brazil do most of their grocery shopping
- Figure: Price and value consciousness is influencing where Brazilian
consumers do their grocery shopping and how they shop
- Figure: Indexed retail channel sales for food, drink and tobacco, Brazil,
2004-2008
- Figure: As the global economic downturn has intensified, so too has the
extent to which Brazilian consumers have been forced to sacrifice some of
their favorite brands
- Figure: Being seen with the "right brand" is more important to Brazilians
than US consumers
- Figure: Private label range plays a small role in where people shop, in
Brazil, compared to globally
- Figure: Less than a third of Brazilian shoppers are routinely buying
private label/store branded products in an effort to save money
- Figure: The private label market is impacted by a broad range of drivers
and inhibitors
- Figure: Brazilians became increasingly value conscious in their food and
beverage choices in 2008, but that was not reflected by a substantial quality
compromise
- Figure: The attributes deemed most influential in what food and beverages
Brazilians buy highlight the importance of living well for less money
- Figure: Brazilians are adopting various responses to cut back on food and
beverage expenditures
- Figure: The changes in self-reported propensity for Brazilian consumers to
cook an evening meal at home from scratch have become less polarized in 2008-09
- Figure: There have been slight increases in the propensity for Brazilians
to have a occasional takeaway meals at home but fewer have been doing so every
day so far in 2008-09
- Figure: Brazilian consumers have generally negative opinions of private
label food and non-alcoholic beverage products available in their home market
- Figure: Brazilian consumers are highly appearance conscious and this makes
them less willing to trade-down when making personal care choices
- Figure: Brazilian personal care/beauty shoppers became more price and
value conscious in 2008 but showed little desire to sacrifice on quality
- Figure: Personal care/beauty shoppers in Brazil and elsewhere are highly
price conscious
- Figure: More than one-third of Brazilian consumers consider private label
beauty products to be good alternatives to well known or market leading brands
- Figure: Brazilian consumers are careful about how much they spend on
alcohol, but do not perceive that they have been making significant cut bucks
in the amount they consume
- Figure: Value consciousness among Brazilian drinkers has had more impact
on at-home alcoholic drinks' consumption in 2008-09
- Figure: Brazilian drinkers, perhaps influenced by a sense of entitlement,
are reluctant to opt for cheaper brands and formats of alcoholic beverages
- Figure: Over half of Brazilian drinkers are highly influenced by alcohol
beverage promotional offers
- Figure: Only 16% of Brazilian drinkers believe that private label
alcoholic drinks are good alternatives to market leading or famous brands
- Figure: Brazilians are largely unfamiliar with or inexperienced drinkers
of private label alcohol beverages
- Figure: Although Brazilian drinkers are price conscious, brand name is
becoming more important
- Figure: Price led value is still the most influential factor for
Brazilians' household and laundry care purchases
- Figure: In 2008, Brazilian household and laundry care choices were made
with greater consideration for cost/ value but consumers showed an ongoing
desire for efficacy led quality
- Figure: Brazilians value cleanliness, inherently dislike household tasks
and seek to minimize the amount of time they spend on such tasks
- Figure: More than three-quarters of Brazilians are ' frequent' purchasers
of household care products on the basis of value-for-money
- Figure: One in five Brazilians regularly purchases private label household
care products to save money
- Figure: A small proportion of Brazilians consider private label household
and laundry products to be superior to branded equivalents
- Figure: Everyday value pricing is an appealing offer for many Brazilian
consumers who are re-prioritizing their purchasing amid the economic slowdown
- Figure: Carrefour is highlighting the value gains for Brazilian consumers
- Figure: Shopping strictly from a list is likely to rise during recession
so could become a key consumer behavior to target
- Figure: Brazilian retailers are changing their loyalty cards to provide a
more augmented offering
- Figure: Manufacturers and retailers looking to deliver value-for-money
must in the provision of factors associated with the PPI, but while also
offering consumers lower than expected prices
- Figure: Datamonitor' s Recession and Recovery portal will facilitate
forward thinking planning for those leading companies that start planning for
the longer-term
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