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市場調査レポート

米国の統合音声サービス(CVS)市場

The US Market for Converged Voice Services

発行 In-Stat
出版日 2007年10月 商品コード 57341
ページ情報 英文 32 Pages
価格
US$ 3,495 換算 ¥ 282,011 (税抜) PDF and Excel File by E-mail (Single User License)


原文目次

Abstract

Will wireline operators wither away to nothing? Are we destined to live in a wireless-only world? In-Stat primary research debunks both of these outcomes by showing that most US broadband consumers prefer a converged voice service (CVS) that offers a common set of features/functions across independent fixed and mobile network infrastructures.

CVS can eliminate fixed-line subscriber losses, increase mobile ARPU, and replace declining PSTN revenues with a stable long-term voice revenue stream. Best of all, CVS is a next-generation voice service that consumers want and will pay for.

This is not a vendor hyping a new technology, or an operator hawking their latest application. This report offers a glimpse of the real-world. CVS has the potential to kick-start the market for next-generation applications. Whether you are planning to introduce next-generation voice services, or not, this report will prepare you for the future of voice communication.

Table of Contents

  • Executive Summary
  • Introduction
  • Converged Voice Service Product Requirements
  • Consumer Demand for CVS in the US
  • CVS Market Assessment
    • Why is CVS So Appealing to Consumers?
    • Which Broadband Consumer Households Will Be First to Buy?
    • Does CVS Pose a Competitive Threat to the Triple-play?
    • How Does CVS Fit into the Wireline Product Portfolio?
    • How Does CVS Fit into the Mobile Product Portfolio?
    • How Big is the CVS Market in the US and Canada?
    • Why Invest in New Technology that will Cannibalize Existing Revenue?
  • Methodology
  • Conclusion
  • Glossary
  • Related In-Stat Reports
  • Appendix
    • US Consumer Household Segmentation- Wave 1 and Wave 2
    • Teens & Twenties
    • Empty Nesters
    • Wired, Wireless & Wealthy
    • Broadband Boomers
    • Toddlers & TiVos
    • Deals & Discounts

List of Tables

  • Table 1. CVS Product Elements
  • Table 2. Consumer Voice Preferences by Technology Adoption Category
  • Table 3. Consumer Voice Preferences by Age Group
  • Table 4. Consumers Overwhelmingly Prefer Unified Messaging
  • Table 5. Consumers Strongly Favor Unlimited LD Calling
  • Table 6. The Majority of Consumers Favor Network Address Books
  • Table 7. Consumers Favoring CVS Prefer Using a Variety of Telephone Types
  • Table 8. Over 70% of BB Consumer Households Have a Service Bundle
  • Table 9. Consumers Want VoIP within a BB Service Bundle
  • Table 10. Consumers Prefer Flat-Rate Billing
  • Table 11. Consumer Voice Preferences by BB Households Segment
  • Table 12. Interest in Changing Operators to Purchase CVS
  • Table 13. Interest in Purchasing CVS Separately if Current BB Suppliers Do Not Offer It
  • Table 14. US CVS Market Forecast
  • Table 15. Canada CVS Market Forecast
  • Table 16. Household Size of Survey Respondents
  • Table 17. Education Level of Survey Respondents
  • Table 18. Survey Respondent Annual Household Income (US$)
  • Table 19. Teens & Twenties Key Attributes
  • Table 20. Empty Nesters Key Attributes
  • Table 21. Wired, Wireless & Wealthy Key Attributes
  • Table 22. Broadband Boomer Key Attributes
  • Table 23. Toddlers & TiVos Key Attributes
  • Table 24. Deals & Discounts Key Attributes

List of Figures

  • Figure 1. US Broadband Consumer Preferences for Voice Communication
  • Figure 2. US Broadband Consumers Prefer Converged Voice Services
  • Figure 3. Broadband Consumers Prefer an Integrated Mobile/Fixed Operator
  • Figure 4. Interest in Purchasing All Services from One Operator
  • Figure 5. Willingness to Pay $20 per Month above Current Mobile Expenses
  • Figure 6. Value of Services to US BB Consumers
  • Figure 7. Survey Respondents by Age
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