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市場調査レポート

欧州における統合音声サービス(CVS)市場

The Market for Converged Voice Services in Europe

発行 In-Stat
出版日 2007年09月 商品コード 56436
ページ情報 英文 45 Pages
価格
US$ 3,495 換算 ¥ 282,011 (税抜) PDF and Excel File by E-mail (Single User License)


原文目次

Abstract

European telecom markets are extremely competitive. Service providers are seeking ways to differentiate their services, minimize the loss of fixed-line subscribers, and increase mobile revenue. Converged voice service (CVS) integrates fixed-line VoIP and mobile telephony into a single, next-generation voice service. All the necessary technology is commercially available today. Best of all, In-Stat surveys found that European broadband consumer households overwhelmingly favor CVS over any other type of voice telephony service.

Based on In-Stat primary research studies, this report quantifies the market for CVS in Europe. It shows how incumbent operators can use converged voice services to eliminate losses of fixed-line subscribers. The report also examines how mobile operators can use CVS to migrate pre-paid subscribers to post-paid calling plans, increase ARPU, and capture new fixed-line revenue streams.

For service providers worldwide, as well as equipment vendors, the report identifies the killer application that can justify NGN investments and usher in a new era of voice communication. Even for those network operators for whom the status quo is quite suitable, this research report is a must-read. Consumer demand for CVS is so strong that many competitors will undoubtedly use it to their advantage. Don' t be caught off guard. The future of telephony is converged voice services.

Table of Contents

  • Executive Summary
  • Introduction
  • European Consumer Markets
    • Fixed-Line Voice Market
    • Broadband Market
  • Converged Voice Services
  • UK Telecom Market Overview
  • Consumer Demand for CVS in the UK
  • France Telecom Market Overview
  • Consumer Demand for CVS in France
    • CVS Market Analysis
    • CVS is a Huge Market Opportunity........
    • FMC and FMS Don' t Stack Up........
    • CVS Can Help Migrate Pre-paid Mobile Users........
    • Not All CVS Markets Are The Same........
  • Methodology
  • Conclusions
  • Acronyms
  • Related In-Stat Reports

List of Tables

  • Table 1. ILEC 2006 Lost PSTN Lines (in Millions)
  • Table 2. Households with PSTN Access but No Mobile Telephone Access
  • Table 3. Households with Mobile Telephone Access but No Fixed Telephone Access
  • Table 4. Western European Broadband Households
  • Table 5. ILEC Broadband Market Shares
  • Table 6. Converged Voice Services (CVS) Product Elements
  • Table 7. UK BB Consumer Interest in CVS by Technology Adoption Category
  • Table 8. UK BB Consumer Interest in CVS by Age Group
  • Table 9. UK Consumers Prefer Unified Messaging
  • Table 10. UK Consumers Favor Use of Both Mobile and Fixed-line Devices
  • Table 11. UK Consumers Prefer Unlimited LD
  • Table 12. UK Consumers Prefer Network Address Book
  • Table 13. UK Consumers Prefer Integrated Service Providers
  • Table 14. Half of UK BB Households Do Not Buy a Service Bundle
  • Table 15. UK Consumers Prefer Broadband Bundles
  • Table 16. UK Consumers Prefer BB Bundles w/Unlimited Calling
  • Table 17. Interest in CVS Transcends Technology Adoption Behavior
  • Table 18. French Consumer Demand for CVS by Age Group
  • Table 19. French Consumers Prefer Unified Messaging
  • Table 20. French Consumers Favor Using Both Mobile and Fixed-line Devices
  • Table 21. French Consumers Prefer Unlimited LD Calling
  • Table 22. French Consumers Prefer Network-Based Address Books
  • Table 23. French Consumers Prefer Internet Service Providers
  • Table 24. Most Consumers in France Purchase a Service Bundle
  • Table 25. French Consumers Prefer Voice Services within Service Bundles
  • Table 26. French Consumers Prefer Flat Rate Voice Service
  • Table 27. Respondents Favoring CVS Segmented by Mobile Plan Type
  • Table 28. Comparison of Consumers Voice Service Preferences by Age Group

List of Figures

  • Figure 1. Overwhelming Preference for Integrated Fixed/Mobile Voice Services by European Broadband Consumer Households
  • Figure 2. ILEC PSTN Lines 2004-2006 (in Millions)
  • Figure 3. ILEC Broadband Subscriber Growth 2004 - 2006 (in Millions)
  • Figure 4. Respondent Broadband Access by Technology
  • Figure 5. Respondent Mobile Services by Plan Type
  • Figure 6. Respondent Voice Services by Technology
  • Figure 7. Respondent Pay TV Services by Technology
  • Figure 8. Consumer Value from Network Services
  • Figure 9. UK BB Consumers Overwhelmingly Prefer CVS
  • Figure 10. UK Consumer Interest in Obtaining All Communication Services from One Service Provider
  • Figure 11. Respondent Broadband Access by Technology
  • Figure 12. Respondent Fixed-Line Voice Services by Technology
  • Figure 13. Respondent Mobile Services by Plan Type
  • Figure 14. Respondent Television Services by Technology
  • Figure 15. Consumer Value from Network Services
  • Figure 16. Consumers in France Prefer CVS
  • Figure 17. Consumer Interest in Using One Service Provider
  • Figure 18. Survey Respondents by Age Group
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