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市場調査レポート
世界のユニファイドコミュニケーション市場において鍵となるメッセージング
Messaging Key to Global Unified Communications
| 発行 |
In-Stat |
| 出版日 |
2007年06月 |
商品コード |
53648 |
| ページ情報 |
英文 35 PAGES |
| 価格 |
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Abstract
Summary
Unified messaging and unified communications have garnered a lot of attention
with promises to improve employee efficiency and enable business processes for
knowledge workers. While this may, ultimately, be the case in the long term,
business users are not currently pounding the desk demanding these
capabilities. In fact, this report shows how technological capabilities have
out-stripped demand or even felt need, to date. In this environment, IT
decision makers must weigh the benefits associated with these capabilities
(specifically, increased efficiencies and the acceleration of business
processes) against the cost and complexities of deployment. Unified messaging
is increasingly prevalent in the work setting and will serve as the initial
step on the unified continuum to true convergence.
This report contains an analysis of the current state of UM and UC from both
industry and end-user perspectives. Vendor profiles and survey results of
business decision makers' current and planned adoption of UM/UC applications
are presented. Also included is an updated analysis of market shares of the US
and worldwide UM and traditional voice messaging markets, along with forecasts
through 2011, which builds upon previous In-Stat research in this area.
Table of Contents
- Executive Summary
- Introduction
- Unified Messaging and Unified Communications Defined
- Unified Messaging Begins to Resonate in Business
- UM/Voicemail Players and Products
- Alcatel-Lucent
- Applied Voice and Speech Technology (AVST)
- Avaya
- Cisco
- NEC/Active Voice
- Nortel
- Quantitative Analysis
- Equipment-Based Messaging Solutions are Preferred
- Current and Planned Messaging and UC Applications
- Presence Plays a Key Role
- Messaging Devices Used by Businesses
- Implications of the Primary Research Data
- Messaging Market Share
- UM Market Shares Shifted Moderately in 2006, with Cisco Gaining Most
Momentum
- Traditional Voicemail Continued Decline in 2006
- Total Revenues Remain Steady
- Market Forecast Through 2010
- Methodology
- Glossary
- Related In-Stat Reports
List of Tables
- Table 1. Voicemail Integration with Equipment vs. Provisioned by Service
Providers
- Table 2. Current and Planned Use of Web Access to Both Voicemail and Email
- Table 3. Current and Planned Use of PC/Laptop-Based Softphones
- Table 4. Current and Planned Use of Click-To-Call from Email
- Table 5. Current and Planned Use of IP-based Web Conferencing
- Table 6. Current and Planned Use of IP-based Video Conferencing
- Table 7. Current and Planned Use of Fax over Voicemail
- Table 8. Current and Planned Use of IM Integrated With Conferencing
- Table 9. Current and Planned Use of IP-based Audio Conferencing
- Table 10. Current and Planned Use of Text-to-Speech, or Speech-to-Text
- Table 11. Functions Used in Current Messaging Systems
- Table 12. Interest in Messaging System Functions
- Table 13. Devices Used for Unified Messaging
- Table 14. 2005- 2006 US UM/UM-capable Clients and Revenue Market Share
- Table 15. 2005- 2006 Worldwide UM/UM-capable Clients and Revenue Market
Share
- Table 16. 2005- 2006 US Traditional Voicemail Ports and Revenue Market
Share
- Table 17. 2005- 2006 Worldwide Traditional Voicemail Ports and Revenue
Market Share
- Table 18. 2005- 2006 Total Messaging Market Shares by End-user Revenues
- Table 19. US UM/UM-capable Client Shipments (in Thousands) and Revenue
Forecast (US$ in Millions), 2006- 2011
- Table 20. Worldwide UM/UM-capable Client Shipments (in Thousands) and
Revenue Forecast (US$ in Millions), 2006- 2011
- Table 21. US Traditional Voicemail Port Shipments (in Thousands) and
Revenue Forecast (US$ in Millions), 2006- 2011
- Table 22. Worldwide Traditional Voicemail Port Shipments (in Thousands)
and Revenue Forecast (US$ in Millions), 2006- 2011
- Table 23. Total US Messaging Revenues 2006- 2011
- Table 24. Total Worldwide Messaging Revenues 2006- 2011
List of Figures
- Figure 1. Worldwide Total Messaging Revenues, 2006- 2011 (US$ in Millions)
- Figure 2. Worldwide UM/UM-Capable and Traditional Voicemail Revenues,
2006- 2011 (US$ in Millions)
- Figure 3. Alcatel-Lucent' s OmniTouch Unified Communications Web Services
and Business Applications
- Figure 4. Avaya Modular Messaging Software Packages
- Figure 5. Current and Planned Use of Unified Messaging Capabilities
- Figure 6. Importance of UM/UC Functions
- Figure 7. 2005 US UM/UM-capable Market Share for End-User Revenues
- Figure 8. 2006 US UM/UM-capable Market Share for End-User Revenues
- Figure 9. 2005 Worldwide UM/UM-capable Market Share for End-User Revenues
- Figure 10. 2006 Worldwide UM/UM-capable Market Share for End-User Revenues
- Figure 11. 2005 US Traditional Voicemail Ports Market Share for End-User
Revenues
- Figure 12. 2006 US Traditional Voicemail Ports Market Share for End-User
Revenues
- Figure 13. 2005 Worldwide Traditional Voicemail Ports Market Share for
End-User Revenues
- Figure 14. 2006 Worldwide Traditional Voicemail Ports Market Share for
End-User Revenues
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