米国 IP セントレックス/ホステッド PBX サービスの動向

Steady Growth Ahead for Hosted VoIP Solutions US IP Centrex/Hosted PBX Services

発行	In-Stat
出版日	2005年12月	商品コード	35025
ページ情報	英文 36 PAGES
価格	こちらの商品の販売は終了いたしました。

概要
原文目次
関連レポート

当商品の販売は、2011年07月19日を持ちまして終了しました。

原文目次

Abstract

over the next four years. The demand in the SME market, the recognized sweet spot for these hosted services, has been accelerating for some time and will continue to perform at a year-over-year growth rate of 90% through 2009. The main drivers for the service include cost savings, an enhanced feature set including mobility and integrated messaging options, ease of use, greater control, convergence, and system access via a Web portal.

This VoIP technology platform takes advantage of integration and convergence, providing significant savings while helping the SME market to become more efficient and productive. In-Stat believes the market for this service will grow to $1,270 million by 2009.

While growth has been steady to date, it lags significantly behind the dynamic growth we have seen with Broadband VoIP growth in the US. This is primarily due to two factors, the transitory nature of hosted VoIP solutions - providing business customers the opportunity to trial VoIP before committing to a full VoIP PBX solution, and secondly, the tepid marketing approach of the RBOCs in this market to date.

Executive Summary
- IP Centrex/Hosted PBX Defined
Market Overview
- Market Drivers for Business End-Users
  - Cost Savings
  - Mobility
  - Convergence
  - Ease-of-Use/Integrated Messaging
  - Control of Communications
  - Survivability/Disaster Recovery/Reliability
  - Flexibility
  - Ease-of-Management
- Market Challenges for Business End-Users
  - Lack of Perceived Need
  - Resources for Proper Integration of VoIP
- Market Drivers for Service Providers
  - Extending Influence Beyond the Demarcation Point
  - Out-of-Region Opportunities
  - Customer Retention
  - Revenue Protection
- Market Challenges for Service Providers
  - Focused Sales Effort
  - Applications-Focused Sales Channel
  - Addressing the Prevailing Mindset
  - Addressing Customer Concerns
  - LAN Qualification and Management
  - Field Service Management
- Trends in the Market
  - Changing Customer Base
  - IMS
  - Fixed Mobile Convergence
  - Ability to Deliver Differentiated Solutions to the Marketplace
Target Markets
- Vertical Markets
  - Real Estate
  - Financial Services
  - Medical
  - Retail
  - Transportation
  - Manufacturing
- Horizontal Markets
  - Distributed Organizations
  - Seasonal Business
  - Sales Professionals/Service Professionals
  - Companies that Deploy Distributed Applications
- Pricing
  - Price per Seat
  - Broadband Connection
  - Broadband Internet Access
  - Installation
  - Contracts
  - VoIP Telephone Sets
Solutions Provider Profiles
- BroadSoft
  - Platform
    - BroadWorksｮ Network Architecture
    - Softswitch Architecture
  - Market
- Lucent Technologies
  - Platform
  - Market
- NetCentrex
  - Platform
  - Market
- Nortel
  - Platform
  - Market
- Sylantro
  - Platform
  - Market
- Tekelec
  - Platform
  - Market
Leading Service Provider Profiles
- Covad
  - Platform
  - Product Offerings
  - PBXI Voice Service
  - vPBX Voice Service
  - Market
- MCI
  - Hosted Service Offering
  - Platform
    - SIP Phones
    - SIP Phone Adapters
    - Gateways
  - Market
- PingTone Communications
  - Platform
  - Service Technology
  - Application Servers
  - Session Border Controllers
  - CADIUS System
  - Service Offerings
  - Market
- SBC
  - Service Offerings
  - HIPCS Options
  - Market
Other Service Providers Profiles
- AT&T
- M5
  - Platform
  - Product Offerings
  - Market
- Qwest Communications
- XIPTEL
  - Platform
  - Network Connection
  - Product Offering
  - Market
IP Centrex/Hosted PBX Seats in Service
- Covad
  - Seats in Service
  - Revenue/Pricing
- M5
  - Seats in Service
  - Revenue/Pricing
- MCI
  - Seats in Service
  - Revenue/Pricing
- PingTone
  - Seats in Service
  - Revenue/Pricing
- SBC
  - Revenue/Pricing
- XIPTEL
  - Seats in Service
  - Revenue/Pricing
- ICG
  - Seats in Service
Market Share
Forecast
- Seats in Service
- Revenue
Conclusion