当レポートでは、欧州におけるマルチモーダル物流サービスの動向について調査分析し、マルチモーダル物流サービスの成長分野、出荷者・物流サービスプロバイダーの抱える課題、マルチモーダルサプライチェーンのメリット、顧客満足レベル、サービス改善の見通しなどをまとめ、概略下記の構成でお届けいたします。
Abstract
Unique primary research across Europe that investigates growth areas of
multimodal logistics services, key issues and challenges, customer
satisfaction levels and future service improvements.
Following the success of its 2010 multimodal report, Analytiqa' s latest
research focuses on the key issues of interest to both shippers and logistics
providers. It investigates growth areas of multimodal logistics services in
Europe, along with the service satisfaction levels recognised by shippers,
future service improvements and key areas of concern with 3PLs, including:
- Key objectives for manufacturers and retailers
- Country by country evaluation of multimodal success
- Understanding multimodal supply chain benefits and competitive advantage
- Prospects of collaboration
- Perception of risk
- Satisfaction with current service providers
- Forecast growth of multimodal services
Based upon an exclusive primary research survey with manufacturers, retailers
and logistics providers, the report provides unique, 360-degree insight
into the key issues and challenges that multimodal logistics faces in Europe -
but also the benefits that it can bring to the supply chain.
Unavailable from any other source, this report has been compiled based on
Analytiqa' s in-house primary research methodology.
How can this report benefit your business?
- the latest up-to-date thought leadership
- delivers in-depth understanding of market dynamics and key issues
- trusted research methodology and market analysis
More importantly, the insight contained can be used to draw conclusions that
can be applied to either process or strategic planning with the absolute
confidence that the content originates from a source that is a consistent,
reliable and specialist within the supply chain industry.
This report will therefore assist you in ensuring that you are fully informed,
be your need to devise or advise on a strategy, assess market challenges and
growth potential or simply understand customer and service provider dynamics.
Table of Contents
CHAPTER 1 EXECUTIVE SUMMARY
- Embracing Multimodal Logistics
- Adopting Multimodal Solutions
- Competitive Advantage
- Customer Satisfaction
- Future Outlook
CHAPTER 2 INTRODUCTION
- Research Objectives; Report Structure; Research Methodology and Data
Definitions
CHAPTER 3 KNOWLEDGE AND IMPLEMENTATION
- 3.1 Defining ' Multimodal'
- 3.2 Multimodal Decision-Making
- Assessment Cycle; Board-Level Decision-Making
- 3.3 Chapter Summary: Key Findings
CHAPTER 4 MULTIMODAL ADOPTION
- 4.1 Using Multimodal Logistics
- 4.2 Multimodal Action-points and Objectives
- 4.3 Industry Sector Adoption
- 4.4 Multimodal Logistics in Europe
- 4.5 Chapter Summary: Key Findings
CHAPTER 5 COMPETITIVE ADVANTAGE
- 5.1 Contributing of multimodal logistics to competitive advantage
- 5.2 Multimodal Challenges
- Service Quality; Financial Cost; Environmental Sustainability
- 5.3 Perceived Shipper Objections
- Quality of Service and Communication; Perception of Risk; Financial Cost
- 5.4 Multimodal Benefits
- Logistics Providers' Perspective; Shippers' Perspective
- Supply Chain Efficiency; Service Quality; Environmental Consideration
- 5.5 Chapter Summary: Key Findings
CHAPTER 6 CUSTOMER SATISFACTION
- 6.1 Delivering Results via Multimodal Services
- A Shipper' s Perspective; A Logistics Provider' s Perspective; 3PLs: We
must do better
- 6.2 Chapter Summary: Key Findings
CHAPTER 7 FUTURE OUTLOOK
- 7.1 Shippers ' supply Chain Challenges
- 7.1.1 Cost Stability
- 7.1.2 Service Differentiation
- 7.2 Addressing Supply Chain Challenges
- 7.3 Improving Multimodal Services
- Customer Centricity; Multimodal Capabilities; Multimodal Design
- 7.4 Promoting Multimodal Logistics
- 7.5 Shippers; Logistics Providers
- 7.6 Chapter Summary: Key Findings
CHAPTER 8 APPENDIX
