What others are saying
“Strategic thinking of how to run our business” Head of Investment Trading Services, Bank of China
“Excellent opportunity to see insights into trends and global strategy items” Service Operations Manager, TrustPower
“The event identified the core values for contact centres, process redesign and development of standards and metrics for regular review.” Customer Service System Supervisor, Swire Beverages
“Good chance to get information on call centre successful cases from all over the world” Senior Strategy Analyst, Bank of China
